Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Senior ServiceNow Test Engineer

Company: EchoStar

Location: Other US Location

Posted Jan 27, 2025

DISH Network Technologies, an EchoStar company, is seeking a ServiceNow tester with 1.5-4 years of experience. The role involves designing automated test scripts, maintaining and extending the automation framework, collaborating with various teams, and troubleshooting issues. The ideal candidate should have hands-on experience in ServiceNow implementation testing, Service Catalog, and Service Portal modules. Knowledge of ITSM modules like Incident Management, Problem Management, and Change Management is required. The company offers benefits such as Employee Stock Purchase, Term Insurance, Health Insurance, Training Reimbursement, Gratuity, Mobile and Internet Reimbursement, and Team Outings.

Customer Support Specialist

Company: Klaviyo

Location: Other US Location

Posted Jan 27, 2025

Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Product Expert for their EMEA customers. The role involves providing high-quality product support, communicating effectively with customers, and resolving issues through email and live chat. The ideal candidate is a thoughtful communicator, passionate about problem-solving, self-motivated, and capable of adapting to changing priorities. They should have experience with Microsoft Office Suite, GSuite, Google Sheets, PowerPoint, Zendesk, Salesforce, web and software products, DNS, IPs, APIs, and email marketing platforms. The role offers a base pay range of £40000 to £60000 GBP and is eligible for variable compensation and benefits. Klaviyo is committed to equal opportunity and nondiscrimination.

Manager, Data Quality

Company: Numeris

Location: Other US Location

Posted Jan 27, 2025

Numeris, a reputable Canadian source for broadcast measurement and consumer behavior data, is seeking a Manager of Data Quality. This role involves leading strategic initiatives within the Data Transformation team, ensuring data quality, and enhancing the agility and scalability of data transformation processes. The ideal candidate will have an undergraduate degree in Computer Science, Data Science, Engineering, or a related field, along with 12 years of experience in people management within data transformation, data quality, or data engineering. Key responsibilities include leading key Data Transformation initiatives, equipping teams with necessary tools, resources, and support, and overseeing the design, implementation, and optimization of ETL processes, data pipelines, and automation tools. The role also involves collaborating with cross-functional teams, acting as a subject matter expert in Data Transformation, and championing continuous improvement. Numeris offers a competitive salary, benefits package, flexible work location, education reimbursement, and a culture focused on diversity, equity, inclusion, and belonging.

Digital Content Specialist Lead

Company: Superside

Location: Other US Location

Posted Jan 27, 2025

Superside is offering an exciting opportunity for a seasoned Digital Content Specialist to lead multiple customer accounts, using AI tools to enhance content quality and efficiency. The role involves transforming briefs into polished, on-brand content at high speed while continuously refining AI skills. The ideal candidate should have 8+ years of experience, excellent English proficiency, and a strong portfolio. Familiarity with AI-driven content tools and understanding of SEO principles are essential. Superside, a leading Creative-as-a-Service company, offers a global community, flexible working hours, and a high-energy environment. The company is committed to diversity, equity, and inclusion.

Chargebacks Analyst I

Company: dLocal

Location: Other US Location

Posted Jan 27, 2025

dLocal is seeking a Chargebacks Analyst in Mexico, Uruguay, Argentina, or Brazil to join their Payments and Fraud team. The ideal candidate will process and dispute credit card chargebacks, analyze information, and communicate with external partners. The role requires a Bachelor's degree, 3+ years of administrative experience, fluency in English and Spanish, strong Excel skills, and excellent analytical skills.

Customer Support Specialist (Friday-Monday)

Company: Klaviyo

Location: Other US Location

Posted Jan 27, 2025

Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Product Expert for a 4-day workweek. The role involves providing high-quality product support, communicating effectively with customers, and troubleshooting software issues. The ideal candidate is a thoughtful communicator, passionate about problem-solving, self-motivated, and capable of adapting to changing priorities. They should have experience with Microsoft Office Suite, GSuite, Google Sheets, PowerPoint, Zendesk, Salesforce, web and software products, DNS, IPs, APIs, and email marketing platforms. The role offers a base pay range of £40000 to £60000 GBP and is eligible for variable compensation and benefits. Klaviyo is committed to equal opportunity and nondiscrimination.

Editorial Asisstant

Company: Dazn

Location: Other US Location

Posted Jan 27, 2025

DAZN, a leading global OTT sports service, is hiring a Content Editor for its Customer Services Help Centre team. The role involves editing, refining, and maintaining high-quality content for the company's online help center. Key responsibilities include building, reviewing, and editing help center articles, ensuring content is accurate, user-friendly, and aligned with brand guidelines. The ideal candidate should have a degree in communications, English, Journalism, Technical Writing, or a related field, with 1+ years of experience in content management or technical writing. Strong writing, editing, and proofreading skills are required, along with familiarity with content management systems and SEO principles.

Senior NLP Engineer

Company: Social Discovery Group

Location: Other US Location

Posted Jan 27, 2025

Social Discovery Group (SDG) is a leading social discovery company with 60+ brands and 500 million users. They aim to combat loneliness and isolation through AI-driven communication platforms, dating services, and video streaming. SDG invests in global IT startups and has a diverse team of 1200 professionals working remotely from various locations. They recently achieved Great Place to Work US Certification, emphasizing trust, pride, and camaraderie. SDG is hiring a Senior NLP Engineer to conduct experiments with LLMs, develop evaluation methodologies, optimize models for inference, and collaborate with cross-functional teams. The role requires proficiency in Python, ML/DL principles, NLP, and familiarity with ML frameworks. SDG offers remote work, vacation, wellness days, bonuses, professional training, health benefits, and an internal gamified gratitude system.

Senior Commercetools Developer

Company: Globant

Location: Other US Location

Posted Jan 27, 2025

Globant Commerce Studio is a digital transformation agency specializing in commerce, partnering with major brands like Nike, Canon, Coca-Cola, Amatil, and Nestle. They are seeking a Senior Commercetools Developer with 5+ years of experience in backend development, cloud serverless services, and microservices-based solutions. The role involves translating client requirements into technical design schemas, integrating with content management solutions, and unlocking business value through new technologies. The company offers opportunities for career growth, working on large-scale projects globally, and being part of an agile pod driven by a culture of self-regulated teamwork.

Technical Support Specialist, Tier 1

Company: Poppulo

Location: Other US Location

Posted Jan 27, 2025

Poppulo, a leading software company in communications and workplace technology, is seeking a Technical Support Specialist Tier 1. This role involves providing initial and technical solutions to customer inquiries and issues, ensuring a positive customer experience. The ideal candidate should have a Bachelor's degree in IT or related field, 2+ years of technical support experience, strong customer service skills, and excellent technical troubleshooting abilities. The company values diversity, innovation, and collaboration, and offers a dynamic work environment with opportunities for professional growth.

HR Generalist/Workplace Coordinator

Company: BigCommerce

Location: Other US Location

Posted Jan 27, 2025

BigCommerce is seeking a Human Resources Generalist/Workplace Coordinator for their Sydney office. The role involves supporting HR strategies, managing employee relations, driving performance management initiatives, and ensuring compliance with HR policies. The ideal candidate should have at least 2 years of HR experience, preferably in the technology industry, and a strong understanding of Australian employment law. They should also have a passion for creating great events and workplace culture, and be meticulous with excellent communication skills. The role offers a base salary plus superannuation and is part of a company that values diversity, equity, and inclusion.

Portfolio Manager - Energy

Company: Texas Capital Bank

Location: Other US Location

Posted Jan 27, 2025

Texas Capital Bank is a regional bank offering a variety of financial services, including core financial products and specialized industry expertise. The bank is known for its commitment to building long-lasting relationships with clients and providing benefits to colleagues. The Portfolio Manager II role, positioned within Credit Administration, is integral to the success of the Corporate line of business. The role involves oversight of credit-related responsibilities, risk rating assessment, and client management. Qualifications include a Bachelor's degree in Finance, Accounting, or a relevant program, 5+ years of experience in Commercial or Corporate Banking with formal Credit training, and strong communication skills.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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