Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Apartment Resident Relations Manager- The Chase at Overlook Ridge

Company: AIR Communities

Location: Other US Location

Posted Jan 21, 2025

AIR Communities is hiring two Resident Relations Managers for a luxury community in Revere, MA. The role involves managing resident relations, handling complaints, supporting residents during move-out processes, and ensuring resident retention. The company offers competitive compensation, lease renewal commissions, rent discounts, and various benefits. The ideal candidate should have strong customer service experience, be goal-driven, adaptable, and a team player. The application deadline is 01/23/2025.

Senior Product Marketing Manager (1-year contract)

Company: Gameloft

Location: Other US Location

Posted Jan 21, 2025

Gameloft, a leader in game development and publishing for over 20 years, is seeking a Senior Product Marketing Manager. The role involves supervising a team to launch, promote, and sustain a portfolio of apps and games. The candidate will collaborate with various teams, including game development, consumer insights, and user acquisition. Key responsibilities include team management, product marketing, coordinating global launches, defining marketing strategies, and managing promotional assets. The ideal candidate should have extensive experience in product marketing for mobile games, strong analytical skills, and leadership abilities. Gameloft offers a competitive remuneration package, a dynamic work environment, and opportunities for professional growth.

General Manager Engineering - Practice

Company: Xero

Location: Other US Location

Posted Jan 21, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's mission is to make life better for small businesses, their advisors, and communities worldwide. Xero is seeking a GM of Engineering to lead the Practice Portfolio team, responsible for unlocking the full potential of Xero's products for accountants and bookkeepers. The role involves driving engineering strategy, building high-performing teams, delivering high-quality software, and championing operational excellence. Xero offers generous benefits, including paid leave, wellbeing programs, and career development opportunities.

Customer Success Manager - Mid-Market

Company: Klaviyo

Location: Other US Location

Posted Jan 21, 2025

Klaviyo, a rapidly expanding NYSE-listed enterprise technology company, is seeking passionate Customer Success Professionals (CSMs) for its dynamic London office. The ideal candidate will have a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. The role involves driving positive Net Revenue Retention, devising customized success plans, and composing strategies to increase email, SMS, and digital channel revenue for customers. The company values diverse backgrounds and experiences, and is committed to innovation, customer success, and fostering a collaborative work environment.

Mobile Engineer - Android Developer

Company: Smarsh

Location: Other US Location

Posted Jan 21, 2025

Smarsh, a leading company in digital communication risk management, is seeking a talented Android Developer. The company offers a range of mobile recording products and a new WhatsApp for Enterprises solution. Smarsh values innovation, collaboration, diversity, and employee development, having been recognized as a Best Place to Work. The ideal candidate should have proficiency in Java and Kotlin, understanding of Android events and notifications, and strong design skills.

Cyber Risk Analyst II

Company: Sophos

Location: Other US Location

Posted Jan 21, 2025

Sophos, a global cybersecurity leader, is seeking a Cyber Risk Analyst II to assess and prescribe remediation actions for vulnerabilities in customer environments. The role involves reviewing recurring assessments, developing risk-based remediation plans, and collaborating with stakeholders to prioritize vulnerability remediation. The ideal candidate will have a Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field, along with 24 years of experience in vulnerability assessments. They should possess exceptional writing, documentation, and presentation skills, and have an advanced understanding of Vulnerability Management practices and risk analytics modeling.

Software Engineer I

Company: Qualtrics

Location: Other US Location

Posted Jan 21, 2025

Qualtrics is seeking a Software Engineer I to join their team of passionate engineers working on cutting-edge cloud computing and web scalability. The role involves developing scalable solutions, implementing new features, and collaborating with other teams. Qualtrics offers a collaborative culture, growth opportunities, and a range of benefits including annual leave, private medical insurance, and a wellness program. The company is committed to diversity, equity, and inclusion, and provides reasonable accommodations for qualified individuals.

Manager - IT Support

Company: Sophos

Location: Other US Location

Posted Jan 21, 2025

Sophos, a global cybersecurity leader, is seeking an experienced IT Support Manager for the APAC region. The role involves managing a team of 13 IT support specialists, ensuring seamless operational support across various APAC offices, and collaborating with other IT Support Managers in EMEA and NA regions. The IT Support Manager will oversee IT support operations, lead a team, manage key metrics, and ensure smooth operations within the Follow-the-Sun support model. The ideal candidate should have a Bachelor's degree in IT, advanced certifications, and at least 5-7 years of experience in IT support management, with at least 3 years in a regional or global role. Strong understanding of IT infrastructure, networking, and systems administration is required, along with hands-on experience with ticketing systems, monitoring tools, and reporting platforms. Excellent leadership, team management, and communication skills are essential. Sophos operates a remote-first working model and offers a diverse and inclusive environment.

Apartment Community Manager - The Chase at Overlook Ridge

Company: AIR Communities

Location: Other US Location

Posted Jan 21, 2025

AIR Communities is hiring two Apartment Community Managers for a luxury community in Revere, MA. The role involves leading and developing a team, providing excellent service, managing budgets, and achieving operational and financial goals. The company offers competitive compensation, commissions, and additional benefits such as paid time off, medical insurance, 401k, and opportunities for professional development. The ideal candidate has at least 4 years of experience in sales, customer service, and asset management, with a proven track record in leadership and sales processes.

Creative Lead (Marketing Creatives)

Company: Gameloft

Location: Other US Location

Posted Jan 21, 2025

Gameloft, a leading game developer and publisher, is seeking a dynamic Creative Lead to manage an in-house creative team. The role involves creating marketing materials for PC, console, and mobile games, collaborating with various stakeholders, and ensuring high-quality creative outputs. The ideal candidate should have at least 3 years of experience in a Creative Lead role, strong art direction skills, excellent communication, and a passion for video games. Benefits include working with a talented international team, competitive salary, and opportunities for career growth.

Apartment Leasing Sales Consultant - The Chase at Overlook Ridge

Company: AIR Communities

Location: Other US Location

Posted Jan 21, 2025

AIR Communities is hiring Leasing Consultants for a luxury apartment community in Revere, MA. The role involves working onsite, managing customer service, and exceeding sales goals. The company offers competitive compensation, rent discounts, onsite living options, and opportunities for professional growth. Qualifications include 1+ year of sales and customer service experience, adaptability, and excellent customer service skills.

Lead - Business Systems Services (Workday Technical Consultant)

Company: Freshworks

Location: Other US Location

Posted Jan 21, 2025

Freshworks, a global company headquartered in San Mateo, California, is seeking a highly skilled Workday HR Business System Analyst for their team in India. The ideal candidate will have expertise in Workday integrations, a deep understanding of HR processes, strong analytical skills, and a proven track record of implementing and supporting Workday solutions. Responsibilities include managing Workday integrations, designing customized reports, configuring the Workday HCM system, optimizing HR processes, providing user support, managing data integrity, and ensuring system compliance with data protection and security regulations.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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