Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Telecommunication Project Manager (HQ) – Hybrid

Company: CIMA+

Location: Other US Location

Posted Jan 18, 2025

CIMA+ is a company that values its employees, offering a collaborative environment, opportunities for growth, and flexible work arrangements. They are seeking a skilled and experienced professional to manage and develop their business relationship with HydroQuébec in the telecommunications field. The role involves participating in engineering stages, team development, client relations, and drafting service offers. The ideal candidate should have a Bachelor's degree in electrical engineering, over 10 years of experience in related fields, membership in the Ordre des ingénieurs du Québec, and fluency in French.

AEM Lead

Company: Encora

Location: Other US Location

Posted Jan 18, 2025

Encora is seeking a highly skilled Adobe AEM Expert with 5+ years of experience for a full-time role. The ideal candidate will lead the design, implementation, and optimization of AEM solutions for enterprise-level retail and ecommerce projects. Key responsibilities include leading AEM strategy and architecture, advanced custom development, system integration and data flow management, performance tuning and optimization, end-to-end solution delivery, collaboration and mentorship, client and stakeholder engagement, agile project management, risk management, and continuous improvement. Required skills include AEM expertise, advanced Java and J2EE knowledge, complex integrations, performance optimization, version control and CICD, agile methodologies, leadership and mentorship, and communication skills. A bachelor's degree in Computer Science, Engineering, or a related field is preferred, along with Adobe AEM certifications. Preferred skills include cloud experience, retail and ecommerce knowledge, personalization and targeting, DevOps practices, and security best practices.

Backend Software Engineer - Java

Company: Zeta Global

Location: Other US Location

Posted Jan 18, 2025

Zeta Global, a leading data-driven marketing technology company, is seeking a Backend Software Engineer with a strong background in computer sciences and distributed systems design. The candidate should have at least 2 years of experience in developing scalable software platforms using Java or other JVM-based languages. The role involves understanding business requirements, designing and implementing core components for a marketing automation platform, ensuring high product quality, and fixing bugs. The company offers an innovative suite of tools and solutions, empowering marketers to unlock the full potential of their customer data and drive meaningful engagement across channels.

HR Business Partner Director

Company: ServiceNow

Location: Other US Location

Posted Jan 18, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a strategic HR professional to contribute to business growth and development. The role involves understanding business direction, influencing business choices, and developing business unit people strategies. The ideal candidate will have experience in client support, coaching, and team development, with the ability to thrive in a fast-paced environment. They will act as a trusted advisor, providing strategic insight on people-related topics and using data to inform guidance to business leadership.

Quality Engineer, GA

Company: Harbinger

Location: Other US Location

Posted Jan 18, 2025

Harbinger Motors Inc, a Southern California-based electric vehicle manufacturer, is seeking a Quality Engineer. The role involves developing and implementing quality standards, inspecting materials and products, collaborating with production leadership, and leading supplier audits. The ideal candidate should have a Bachelor's degree in Engineering, 3-8 years of experience in manufacturing quality or supplier quality engineering, and ASQ certifications. Harbinger offers a competitive compensation package, including comprehensive health coverage, early-stage stock options, flexible PTO, and an annual vacation stipend.

(IND) STAFF, SOFTWARE ENGINEER

Company: Walmart Global Tech

Location: Other US Location

Posted Jan 18, 2025

The role involves driving the execution of business plans and projects, supervising associates, promoting company policies, and designing, building, testing, and deploying cutting-edge solutions at scale. The ideal candidate should have 10-14 years of experience in design and development of highly scalable applications, strong computer science fundamentals, and experience with cloud architecture, microservices, and container technologies. They should also have hands-on experience with event-based system processing, SQL, NoSQL, and database technologies, and be well-versed with testing frameworks and CICD automation tools.

Test Engineer

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 18, 2025

BAE Systems is seeking an Event Test Engineer to support the Department of Defense's National Cyber Range Complex. The candidate will design and coordinate the required cyber range environment for testing events, supporting tasks essential to execute cyber weapons systems vulnerability test operations. The position involves event design, information environment engineering, evaluation design, and development support. The candidate will also assess, recommend, and implement automated test tools and strategies, and develop and maintain automated test scripts and architectures. The role requires a high degree of organization, communication skills, and experience leading small specialized teams and complex systems test events. The pay range is $75,510 - $128,340, and BAE Systems offers comprehensive employee benefits.

Global Technical Support Manager

Company: Zinier

Location: Other US Location

Posted Jan 18, 2025

Zinier is a global company headquartered in Silicon Valley, with a mission to empower 2.7 billion deskless workers worldwide. They are seeking a Global Technical Support Head to lead and manage a global support team, ensuring efficient resolution of customer issues. The role involves leadership, operational management, customer experience, performance metrics, and collaboration with other departments. Requirements include a bachelor's degree, 15+ years of experience in support, strong troubleshooting skills, excellent communication, and analytical abilities.

Laboratory Engineer

Company: UL Solutions

Location: Other US Location

Posted Jan 18, 2025

The job description seeks a candidate with extensive experience in product testing, particularly in medical products, adhering to IEC 60601 standards. The candidate should be proficient in handling test equipment and setups, and have a strong background in ISO/IEC 17025 standards. Project management skills, ability to work in a matrix environment, and excellent communication skills are essential. The candidate should also have experience in vendor development and basic computer applications. The role involves working for UL Solutions, a global leader in applied safety science, offering opportunities for innovation, product launch, and sustainable growth.

Enterprise Account Manager Talent Community

Company: Boardable

Location: Other US Location

Posted Jan 18, 2025

Boardable is seeking a dynamic and results-oriented Enterprise Account Manager to manage and grow relationships with their top ARR customers. The role involves strategic partnerships, customized growth plans, regular strategic business reviews, and meeting upsell and crosssell revenue targets. The ideal candidate should have 35 years of related experience in Account Management, preferably in a SaaS environment, with a proven track record of driving upsell revenue and expanding enterprise accounts. They should have strong financial and business acumen, expertise in CRM tools like HubSpot, excellent communication skills, and a customer-focused mindset.

Real Specialist (Mexico City)

Company: Qualtrics

Location: Other US Location

Posted Jan 18, 2025

Qualtrics is seeking a Renewals Specialist to help manage customer renewals, negotiate terms, and improve renewal rates. The role involves working closely with Sales and Customer Success teams, prioritizing high-value activities, and developing commercial skills. The company values cross-functional collaboration, a bias for action, and continuous process improvement. Benefits include competitive salary, wellness activities, meal allowances, and experience bonuses. Qualtrics promotes a supportive team environment and offers a hybrid work model.

Senior Brand Marketing Manager [CA]

Company: HoYoverse

Location: Other US Location

Posted Jan 18, 2025

HoYoverse, a global company known for games like Genshin Impact and Honkai Impact 3rd, is seeking a dedicated individual to grow its player base in North America. The role involves strategic planning, increasing brand awareness, managing media campaigns, and collaborating with the Shanghai team. The ideal candidate should have strong organizational skills, proficiency in social analytics tools, and a gaming background. HoYoverse offers competitive benefits including flexible working hours and remote work options.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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