Exceptional Service Jobs in Other US Location

1,272,253 open positions · Updated daily

Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Sr. Project Engineer

Company: Aspen Technology

Location: Other US Location

Posted Dec 30, 2024

AspenTech is seeking experienced individuals for a global role in SCADA project engineering. The Project Engineer, Sr. Engineer role is responsible for engineering delivery of solutions using AspenTech's Digital Grid Management (DGM) products to leading utilities worldwide. The role involves end-to-end delivery of SCADA, EMS, DMS, and SIS projects using the monarch platform. The candidate should have a good understanding of utility use cases and be able to assess technical requirements, evaluate risks, and identify mitigation plans.

Technical Support Manager

Company: bloXroute

Location: Other US Location

Posted Dec 30, 2024

The job posting is for an experienced Technical Support Manager at bloXroute. The role involves managing a team of Technical Support Engineers, working closely with users to understand their needs and help them maximize the value of bloXroute products and services. The manager will lead and mentor the team, assess and implement new customer support tools, and continuously improve technical support processes. The manager will also manage and escalate technical solutions to Engineering teams and maintain clear documentation of technical issues and solutions. The role requires 5+ years of experience as a Technical Support Manager, proven management skills, understanding of blockchain networks, and excellent communication skills.

Power Systems Developer

Company: Aspen Technology

Location: Other US Location

Posted Dec 30, 2024

The role involves working on a multidisciplinary team to create advanced applications for Energy Management Systems (EMS) that enable customers to perform efficient and holistic real-time monitoring of complex transmission networks. The role requires designing, developing, and testing software applications, analyzing customer requirements, and maintaining existing power system software applications.

Sr. Associate HR Shared Services

Company: Sutherland

Location: Other US Location

Posted Dec 30, 2024

Sutherland is seeking a reliable and organized Human Resource Specialist or Sr. Associate HR Generalist to join their group of driven and hardworking individuals. The role involves professionally responding to employee queries, maintaining employee files, and working with various HR personnel. The qualifications require a college degree or 14 years of HR experience, knowledge in various HR areas, excellent communication skills, and proficiency in Microsoft Office tools. The company offers a competitive salary, additional health and life insurance, generous annual leave, and world-class on-the-job training.

Quality Assurance Engineer

Company: Sutherland

Location: Other US Location

Posted Dec 30, 2024

Sutherland is a company that specializes in artificial intelligence, automation, cloud engineering, and advanced analytics. They work with iconic brands worldwide, providing them with a unique value proposition through market-leading technology and business process excellence. Sutherland has created over 200 unique inventions across AI and other critical technologies. They offer a seamless as-a-service model, providing new keys for businesses' businesses, people, and customers. The company brings together human expertise and artificial intelligence to develop digital chemistry, unlocking new possibilities and enduring relationships.

SME

Company: Sutherland

Location: Other US Location

Posted Dec 30, 2024

Sutherland is a company that specializes in artificial intelligence, automation, cloud engineering, and advanced analytics. They work with iconic brands worldwide, providing market-leading technology and business process excellence. Sutherland has created over 200 unique inventions and offers a seamless as-a-service model. They tailor proven formulas to fit each company's unique DNA, bringing together human expertise and artificial intelligence to develop digital chemistry.

Sr Problem Manager, Quality Incident Management & Analytics (QIMA)

Company: Light & Wonder

Location: Other US Location

Posted Dec 30, 2024

Light and Wonder is seeking an experienced Problem Manager to join their team and help drive the quality strategy for organizational field incidents. The role involves triage, oversight, and closed-loop resolution of field quality concerns, ensuring timely resolution, root cause analysis, and implementation of preventative measures. The candidate should have a Bachelor's degree in Business Management, Computer Information Systems, Engineering, or a related field, along with 5+ years of experience in Problem Management, preferably in a senior or advanced role with a strong emphasis on data analytics. Gaming experience is desirable, and ITIL Certification is a plus. The role requires excellent problem-solving skills, attention to detail, analytical mindset, strong communication and interpersonal skills, and the ability to adapt to changing priorities and manage multiple tasks in a dynamic environment.

Supervisor, Region Operations

Company: Brightspeed

Location: Other US Location

Posted Dec 30, 2024

Brightspeed is a company reimagining the way people live, work, play, and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, their vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers. They are looking for an experienced Supervisor Region Operations to join their team and manage technicians in specific service areas, providing quality residential and business communications services, and promoting and selling Brightspeed products and services while providing a service experience that exceeds customers' expectations.

Runner Experience Representative (German Speaker)

Company: Brooks Running

Location: Other US Location

Posted Dec 30, 2024

The text describes the culture and values of Brooks Sports, emphasizing their commitment to movement, innovation, and customer success. The B2C Customer Experience Representative German Speaker role is detailed, requiring customer service skills, language proficiency, and familiarity with Brooks' SOPs and processes.

Technical Support Manager

Company: bloXroute

Location: Other US Location

Posted Dec 30, 2024

The job posting is for an experienced Technical Support Manager at bloXroute. The role involves managing a team of Technical Support Engineers, working closely with users to understand their needs and help them maximize the value of bloXroute products and services. The manager will lead and mentor the team, assess and implement new customer support tools, and continuously improve technical support processes. The manager will also manage and escalate technical solutions to Engineering teams and maintain clear documentation of technical issues and solutions. The role requires 5+ years of experience as a Technical Support Manager, proven management skills, understanding of blockchain networks, and excellent communication skills.

Business Development Specialist, Korea

Company: Jane Street

Location: Other US Location

Posted Dec 30, 2024

The text is about hiring an experienced Business Development Specialist based in Hong Kong to work with external partners and help develop a strategy for the Korea market. The role is people-focused, requiring building and maintaining relationships, traveling, and representing the firm externally. The ideal candidate should have 5+ years of experience in an exchange-facing role, a solid understanding of the Korean market, and fluency in Korean and English.

Field Support Engineer

Company: Aspen Technology

Location: Other US Location

Posted Dec 30, 2024

The text describes the role of Customer Support Engineers at AspenTech, who provide ongoing support to complex Operations Technology OT systems, expand their technical knowledge, and contribute to better customer service. The ideal candidate should have a Bachelor's degree in Electrical, Computer, or Software Engineering, and relevant work experience. The role requires excellent customer management skills, communication and writing skills, and the ability to work on multiple projects in a fast-paced environment.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages