Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Senior Software Engineer II

Company: Elsevier

Location: Other US Location

Posted Dec 26, 2024

This job posting is for a Senior Software Engineer II position in the content protection platform team of Elsevier. The role involves developing and designing software products and solutions, providing guidance to junior team members, and collaborating across the organization. The candidate should have extensive experience in software engineering, solid working experience with public cloud such as AWS, and knowledge of CICD practices. The role also requires experience with frontend technologies, version control systems, SQL, TDD, and Terraform. The candidate should have a BS in Engineering or Computer Science and be able to work in a crossfunctional Agile team.

Manager, Solution Consulting - Japan

Company: Workday

Location: Other US Location

Posted Dec 26, 2024

The text describes a positive work environment at Workday, with a focus on employee development, customer satisfaction, and growth opportunities. The company values collaboration, innovation, and customer focus. The Japan team is looking for a leader to support the Presales team and drive growth. The company offers flexible work arrangements and encourages employees to share knowledge and collaborate.

FX Pre Settlements Analyst

Company: JPMorganChase

Location: Other US Location

Posted Dec 26, 2024

The job description for an associate in the Corporate and Investment Banking division at JP Morgan involves providing operational support to derivatives and other financial instruments, ensuring timelines and service delivery standards are met, and identifying opportunities for process improvements. The required qualifications include a bachelor's degree, bilingualism, strong communication skills, analytical and problem-solving skills, and attention to detail.

Lead Technical Program Manager

Company: JPMorganChase

Location: Other US Location

Posted Dec 26, 2024

This job description offers a unique opportunity to leverage deep technical expertise and leadership to guide cutting-edge projects in the Payments Technology team of Commercial and Investment Banking. The role involves driving the successful delivery of complex technology projects, managing resources, budgets, and high-performing teams, and contributing to the development of operational plans and risk management strategies.

Enterprise Customer Success Manager UKI - Manufacturing

Company: Mendix

Location: Other US Location

Posted Dec 26, 2024

Mendix is a leading low-code application development platform that enables collaboration between business users and developers. They offer visual modeling to abstract long-form coding out of application development, allowing for faster and better software creation for the enterprise. Mendix focuses on collaboration, innovation, and customer success, with a diverse and open working environment. They are seeking an Enterprise Customer Success Manager to drive digital innovation, build relationships, and ensure enterprise adoption of their platform.

SOC Analyst

Company: DXC Technology

Location: Other US Location

Posted Dec 26, 2024

The job description for the SOC Analyst role at DXC Technology outlines the responsibilities, required skills, and knowledge of the position. The role is crucial in escalated investigation triage and response to cyber incidents, and successful applicants must be eligible for high level UK Security clearance SC and be able to work onsite in Aldershot. The position involves conducting escalated triage and analysis on security events, applying expertise in SIEM solutions, identifying and escalating critical threats, investigating potential security incidents, using OSINT, monitoring the threat landscape, following incident response playbooks, coordinating with Tier 3 Analysts and management, collaborating on tuning SIEM and detection tools, identifying gaps in current detection content, and acting as a mentor to Tier 1 Analysts.

SAP FICO Functional Consultant

Company: DXC Technology

Location: Other US Location

Posted Dec 26, 2024

DXC Technology is seeking a motivated FICO Consultant to join their well-established RunSAP FICO Team. The role involves supporting BAU activities across multiple customers, with experience in SAP FICO modules, Project systems, Treasury Management, or Fiori being advantageous. The position requires SC level Security clearance and UK residency for the past five years. The role offers comprehensive training, development opportunities, and a supportive work environment.

Senior Software Developer(Ruby)-BeQuick

Company: Banyan Software

Location: Other US Location

Posted Dec 26, 2024

Banyan Software is a company that specializes in acquiring, building, and growing enterprise software businesses with dominant positions in niche vertical markets. They have been recognized as the 1 fastest-growing private software company in the US on the Inc 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. BeQuick is a company that provides software solutions for mobile service providers, with a focus on the MVNO industry. They have a track record of processing over 50 million calls, partnering with 30 trusted partners, and achieving 10 million activations. They empower MVNOs with best-in-class software, streamlined processes, and comprehensive tools to maximize their potential in the competitive telecom industry. As a Ruby on Rails Developer at BeQuick, you will play a key role in designing, developing, and maintaining their software platform.

Senior Technical Operations Lead DevOps

Company: Ameriprise Financial Services, LLC

Location: Other US Location

Posted Dec 26, 2024

The job description outlines a role in DevOps, focusing on monitoring tools, incident response, automation, and continuous integration/deployment. The candidate should have 10+ years of industry experience and strong skills in various tools and technologies. The company, Ameriprise India LLP, is an equal opportunity employer with a focus on employee development and community involvement.

RCM Revenue Contract Setup Specialist

Company: Labcorp

Location: Other US Location

Posted Dec 26, 2024

The job description is for a position that involves setting up contracts in PeopleSoft, creating revenue and billing plans, allocating them based on contracts, amending contracts for Work Scope changes, and working with the Billing Team. The candidate should have a BCom or BAMBA degree in Business or Accounting, 1 year of business experience, and proficiency in Excel and Word. The role requires problem-solving skills, excellent customer service, attention to detail, and the ability to work independently in a high-volume, fast-paced environment. Relevant experience and education are preferred.

Technology Support II, Payments Technology

Company: JPMorganChase

Location: Other US Location

Posted Dec 26, 2024

The job description for a Technology Support II role in JP Morgan's Commercial and Investment Banking CIB Technology department involves maintaining the operational stability, availability, and performance of production application flows. The role requires troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems. The successful candidate should have a Bachelor's Degree in Computer Science or equivalent, formal training or certification on technology support concepts, and at least 2+ years of experience in troubleshooting, resolving, and maintaining information technology services.

Software Developer (Ruby) - BeQuick

Company: Banyan Software

Location: Other US Location

Posted Dec 26, 2024

Banyan Software is a company that specializes in acquiring, building, and growing enterprise software businesses with dominant positions in niche vertical markets. They have been recognized as the 1 fastest-growing private software company in the US on the Inc 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. BeQuick is a company that provides software solutions for mobile service providers, with a focus on the MVNO industry. They have a track record of processing over 50 million calls, partnering with 30 trusted partners, and achieving 10 million activations. They empower MVNOs with best-in-class software, streamlined processes, and comprehensive tools to maximize their potential in the competitive telecom industry. As a Ruby on Rails Developer at BeQuick, you will play a key role in designing, developing, and maintaining their software platform.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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