Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Cyber Operations Manager | Remote, USA

Company: Optiv

Location: Other US Location

Posted Dec 21, 2024

The Cyber Operations Manager over Threat Detection and Response is responsible for ensuring early and accurate detection, response, and containment for threats directed against clients. The ideal candidate possesses deep security knowledge, expertise, previous experience, and skills in systems management, administration, service management, mentoring, developing, evaluating employee performance, and continuous improvement of Security Operations services. The position involves leading 24x7 Threat Detection and Response Analysts, working closely with customers, enforcing policies, refining and improving processes, overseeing client systems, keeping current with vendor updates, collaborating with other managers, managing staffing, developing an educational environment, performing staff performance appraisals, ensuring timely reporting of security control gaps and vulnerabilities, preparing reporting of metrics and trending of SLA and KPIs, staying abreast of evolving risks, attending info security-related events, overseeing teams' production of threat intelligence reports, establishing and maintaining regular written and in-person communications, developing and mentoring staff, and supervising technical Threat Detection and Response teams.

Solution Architect - PS Operations

Company: WellSky

Location: Other US Location

Posted Dec 21, 2024

WellSky is seeking a Solution Architect for presales engagements, SOW drafting, operational assessments, and driving client value. The role involves leading client discovery, understanding WellSky solutions, strategically planning for Professional Services offerings, and conducting in-depth solution demonstrations. Required qualifications include a Bachelor's degree and 46 years of related work experience. WellSky offers excellent benefits and is committed to equal employment opportunities.

Operations Manager - Telecommunications Concealment

Company: Valmont Industries, Inc.

Location: Other US Location

Posted Dec 21, 2024

Valmont is seeking a highly motivated Operations Manager to oversee transportation inventory, materials, resources, labor, and production at their Global Engineered Support Structures facility in Tucson, Arizona. The role requires up to 5 international travels and managing production areas to meet customer demands and ensure employee safety and retention. The successful candidate should have up to 10 years of relevant experience, a bachelor's degree, and strong scheduling and multitasking skills. They must have a strong working knowledge of Microsoft Excel, Microsoft Word, and Microsoft Outlook. The role also requires excellent customer relationship management, scheduling, and project prioritization skills.

Tax Staff Accountant

Company: ABC Fitness Solutions

Location: Other US Location

Posted Dec 21, 2024

ABC Nova Scotia is seeking a dedicated Tax Accountant to support their tax and accounting functions. The role involves tax filings, compliance, registration, internal control, asset liability revenue and expense entries, reconciliation, flux analysis, collaboration with finance teams, documenting procedures, annual external audit, and research of accounting guidance. The company values diversity, equality, belonging, and inclusion, offering benefits such as time off, days of disconnect, parental leave, best life perk, discounts, medical dental vision coverage, EAP, a Calm App subscription, and more. The salary range for Canada-based candidates is $50,000 - $68,000 CAD annually.

Salesforce Developer

Company: Gartner

Location: Other US Location

Posted Dec 21, 2024

Gartner is looking for a full-time Salesforce Developer to join their Sales Service and Corporate Engineering team. The role involves designing and developing customized solutions within the Salesforce Platform, performing hands-on solution design, proof-of-concept development, and testing tasks. The candidate should have 2+ years of hands-on experience on the Salesforce platform, understanding of key SFDC design and architectural concepts, and Salesforce development experience including strong working knowledge and ability to code in APEX classes, triggers, batch processes, web services, VisualForce, Lighting, Aura, LWC, Salesforce APIs, SOQL, and Force.com. The role also involves integration to third-party tools or web API integrations, excellent software development and object-oriented design fundamentals, and understanding about deployment techniques and change management. The candidate should have a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field, excellent communication and interpersonal skills, and the ability to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment. The role offers competitive compensation, 23 days annual holiday, an additional day off for the candidate's birthday, private medical and dental care, life and disability insurance, public transport subsidy, ticket restaurant card, childcare vouchers, IncentiFit annual reimbursement for health and wellness-related activities, pension scheme, tuition reimbursement, employee stock purchase plan, employee assistance program, Gartner Gives Charity Match, relocation assistance, limitless growth and learning opportunities, a collaborative and positive culture, a chance to make an impact, a hybrid work environment, fresh fruit, selection of teas, fair trade organic coffee, and a fridge full of beer for Thursday Beer OClock.

Software Requirements Engineer

Company: ALTEN Technology USA

Location: Other US Location

Posted Dec 21, 2024

ALTEN Technology USA is a leading engineering company offering solutions for product development projects across various industries. They have been helping clients develop innovative products for space exploration, medical devices, and autonomous vehicles. The company, part of the ALTEN Group, operates in 30 countries with over 36,000 employees. ALTEN Technology USA values collaboration, employee growth, and offers comprehensive benefits. As a Software Requirements Engineer, you will analyze customer requirements, lead system development, and manage engineering changes.

Lead Contract/Compliance Specialist

Company: BlueCross BlueShield of South Carolina

Location: Other US Location

Posted Dec 21, 2024

The job description for a Compliance Audit and Legal position at BlueCross BlueShield of South Carolina highlights the company's commitment to regulatory compliance, data management, and business growth. The role involves coordinating market conduct and regulatory reporting activities, researching and interpreting laws and regulations, and supporting business divisions in implementing regulatory requirements.

Scaled Analytics Partner, APAC

Company: StackAdapt

Location: Other US Location

Posted Dec 21, 2024

StackAdapt is a remote-first company seeking a Scaled Analytics Partner to deliver measurement solutions, data-driven insights, and scaled measurement learning solutions to midtier clients. The role involves executing routine reporting tasks, partnering with account teams, managing client deliverables, and collaborating with cross-functional teams. The company offers a competitive salary, CPF contributions, work-from-anywhere opportunities, and comprehensive benefits.

User Support Engineer

Company: Tricentis

Location: Other US Location

Posted Dec 21, 2024

The text describes a high-growth company, Tricentis, offering an OnSite EndUserDesktop Support Role. The role involves providing hands-on technical and customer-facing support, delivering firstrate customer service, and using troubleshooting and technical skills to work in a hybrid fashion. The role requires a Bachelor's degree, fluent Hebrew and English, excellent interpersonal skills, and a focus on customer service, teamwork, documentation, and communication. The company values self-awareness, finishing what they start, running towards change, and thinking big.

SRE

Company: Broadridge

Location: Other US Location

Posted Dec 21, 2024

Broadridge is a company that values empowering others to accomplish more, offers award-winning services, and focuses on customer value. The role involves managing service level agreements, ensuring client satisfaction, improving processes, and leading teams. The company offers flexible work arrangements, supports diversity, and has a strong culture.

Manager, Talent Acquisition

Company: Bristol Myers Squibb

Location: Other US Location

Posted Dec 21, 2024

Bristol Myers Squibb offers a work environment that balances work and personal life, providing competitive benefits and resources for employees to pursue their goals. They are seeking an experienced Manager Talent Acquisition for their APAC Talent Acquisition team, responsible for end-to-end recruiting, sourcing, assessment, selection, and pre-onboarding strategies. The role requires strong communication skills, ability to work with cross-functional teams, and proficiency in using ATS and other talent acquisition systems. BMS values diversity, innovation, and integrity, and offers a transparent recruitment process for people with disabilities.

Senior Analyst, Sales Operations Management

Company: Cardinal Health

Location: Other US Location

Posted Dec 21, 2024

The position is remote and can be based anywhere in the United States. The role involves providing backoffice support to the sales organization and enablement counterparts, handling administrative and operational activities through internal reporting and process facilitation execution. The individual is responsible for developing, quantifying, and evaluating the transformation of internal and external information into business intelligence. They work with cross-functional teams to ensure smooth operations for internal and external customers. The position requires excellent organizational, presentation, analytical, written, and verbal communication skills. The expected salary range is $56,200 - $84,420.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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