Exceptional Service Jobs in Remote

318,457 open positions · Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Designer/Researcher (Salesforce)

Company: Nava

Location: Remote

Posted Feb 01, 2025

Nava is a consultancy and public benefit corporation that has been working since 2013 to make government services simple, effective, and accessible to all. They focus on populations that are the least protected, aiming to restore trust between people and public institutions. Nava is currently seeking a DesignerResearcher to collaborate on building case management workflows using Salesforce for government services. The role involves applying a service design mindset, conducting user research, collaborating with cross-disciplinary teams, and maintaining open communication with clients and government stakeholders. Required skills include at least two years of experience as a designer or researcher, Salesforce experience, research expertise, cross-disciplinary collaboration, systems thinking, adaptability, excellent communication skills, resourcefulness, and empathy. Nava offers competitive benefits, generous time off, annual discretionary bonuses, parental leave, employee wellness programs, virtual doctor visits, fertility support, sabbatical leave, 401k contributions, flexible work arrangements, home office setup, utilities reimbursement, learning and development, tuition and professional development budget, equity stock options, employee referral program, commuter benefits, insurance coverage, and an inclusive culture. The position is fully remote for residents of certain states.

Live Design Support Expert - Crown & Bridge

Company: Dandy

Location: Remote

Posted Feb 01, 2025

Dandy, a venture-backed company, is revolutionizing the dental industry by integrating technology into dental practices. They are introducing a new role, Live Design Support Specialist, to assist dentists with complex or aesthetic cases in real-time. The ideal candidate should have extensive experience in dental design, strong communication skills, a customer-focused approach, and problem-solving abilities. Dandy offers competitive benefits and is committed to diversity and inclusion.

EA Specialist II - Remote

Company: BigCommerce

Location: Remote

Posted Feb 01, 2025

BigCommerce is dedicated to empowering merchants of all sizes to grow their businesses through its robust ecommerce platform. The company values its employees' career growth and provides an excellent work environment. The Administrative Specialist II role involves comprehensive executive support, including managing calendars, travel arrangements, and confidential correspondence. The ideal candidate should possess strong organizational skills, interpersonal abilities, and written communication proficiency. The role also includes participating in leadership team meetings, facilitating cross-divisional coordination, and managing external communications. BigCommerce is committed to diversity, equity, and inclusion, ensuring an inclusive atmosphere for all employees.

Lead Identity Architect - IGA

Company: Simeio

Location: Remote

Posted Feb 01, 2025

Simeio is seeking an experienced Lead Identity Architect with expertise in Identity Governance and Administration (IGA) to join their team. The role involves leading the design, architecture, and deployment of robust IGA solutions, providing technical leadership, and collaborating with clients to develop scalable, secure IGA strategies. The ideal candidate should have proven experience in leading IGA projects, deep knowledge of identity governance principles, hands-on experience with at least two IGA tools, and excellent communication skills. Simeio, a global managed services provider, offers Identity and Access Management solutions and secures over 160 million identities globally.

Regional Sales Manager, North Central

Company: Vital Farms

Location: Remote

Posted Jan 31, 2025

Vital Farms is seeking a sales professional to grow their grocery presence in the north central US. The role involves managing headquarter sales calls, building and maintaining relationships with key distributors and customers, creating strategic trade promotion calendars, and developing a broker partner network. The ideal candidate will have 5+ years of grocery sales experience, preferably in the food industry, and established relationships with key retailer accounts. Vital Farms offers a competitive salary, benefits, and opportunities for professional growth.

Sr Mgr/Director, Product Marketing

Company: BenchPrep

Location: Remote

Posted Feb 01, 2025

BenchPrep is seeking a Sr Manager/Director of Product Marketing to build and scale the product marketing function, establish and optimize GTM strategies, and drive revenue growth. The role involves partnering with senior leadership, cross-functional teams, and customers to align on strategic priorities and ensure product marketing efforts drive business outcomes. The ideal candidate will have 6+ years of B2B SaaS product marketing experience, expertise in GTM execution, strong cross-functional leadership skills, and a data-driven mindset. BenchPrep offers a high-impact, autonomous role in a fast-paced, agile environment with opportunities for innovation and a strategic-executional balance.

Product Marketing Manager

Company: Second Front Systems

Location: Remote

Posted Feb 01, 2025

Second Front Systems, a rapidly growing and innovative company in technology and national security, is seeking a skilled Product Marketing Manager. The ideal candidate will have a strong technical background, excellent communication skills, and experience in SaaS, DevSecOps, and product-led growth strategies. They will develop a comprehensive product marketing strategy, manage product launches, and collaborate with cross-functional teams. The company offers competitive benefits, including a full-time role, healthcare coverage, 401k, wellness perks, equity incentive, and flexible paid time off.

Full Cycle Recruiter - Mexico

Company: JumpCloud

Location: Remote

Posted Feb 01, 2025

JumpCloud, a remote-first company, is seeking a remote, Mexico-based Full Cycle Recruiter. The role involves sourcing, reviewing, engaging, and screening candidates for various roles including sales, marketing, legal, professional services, customer success, finance, and operations. The ideal candidate should have 5+ years of recruiting experience, excellent communication skills, and the ability to manage change effectively in a fast-paced environment. JumpCloud offers a unified open directory platform, enabling secure management of identities, devices, and access across organizations. The company values building connections and fostering a referral-friendly environment.

Account Manager

Company: Kalibri Labs

Location: Remote

Posted Jan 31, 2025

Kalibri Labs, a growing company in the hotel industry, seeks a passionate and experienced Account Manager. The role involves client relationship management, onboarding, customer success, engagement, upselling, feedback gathering, reporting, collaboration, and qualifications include a degree in hospitality, 5+ years of account management experience, strong sales track record, revenue management knowledge, excellent communication skills, and technical aptitude.

Live Design Support Expert - Implants

Company: Dandy

Location: Remote

Posted Feb 01, 2025

Dandy, a venture-backed company, is revolutionizing the dental industry by integrating technology into dental practices. They are introducing a new program for Live Design Support Specialists to assist dentists with complex or aesthetic cases in real-time. The role involves collaborating with dental professionals, providing expert design insights, and enhancing the doctor experience. The ideal candidate should have a minimum of 5 years of experience in dental design, strong communication skills, a customer-focused approach, and problem-solving skills. Dandy offers competitive benefits and compensation, with a range of $75K - $85K for full-time positions.

Account Manager, Retail

Company: Centerfield

Location: Remote

Posted Feb 01, 2025

Centerfield is seeking a seasoned account manager with 4+ years of experience, preferably in the P&C insurance industry. The role involves managing a book of business, cross-selling opportunities, ensuring customer retention, and tracking KPIs. The ideal candidate should be proficient in Salesforce and Excel, have strong problem-solving skills, and excellent communication abilities. Centerfield, a leading digital marketing solutions provider, is recognized as a Best Place to Work in Los Angeles and is headquartered in Silicon Beach.

Sales Operations Specialist (Heartland)

Company: GuidePoint Security

Location: Remote

Posted Jan 31, 2025

GuidePoint Security is a rapidly growing cybersecurity firm that offers trusted expertise and services to help organizations minimize risk. The Sales Operations Specialist (SOS) role is a crucial support position for Regional Partners and Account Executives, responsible for generating quotes, managing SalesForce.com opportunities, and maintaining relationships with customers and vendors. The ideal candidate should have 5+ years of customer service/sales support experience, preferably in the IT industry, and strong technical, multitasking, and communication skills. GuidePoint Security provides competitive benefits, including health insurance, flexible time off, and a pet benefit option.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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