Exceptional Service Jobs in Remote

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Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Analyst, Network Growth Strategy

Company: Spring Health

Location: Remote

Posted Jan 31, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver best-in-class outcomes for their employees. The company aims to revolutionize mental healthcare by removing barriers and providing personalized care. They have raised capital from prominent investors and are valued at $33 billion. The Analyst Network Growth Strategy role involves network growth optimization, process improvement, and analytics & reporting. The ideal candidate should have a degree in data analytics, healthcare administration, or a related field, with a minimum of 25 years of experience in an analytical role within the healthcare industry. Spring Health offers a competitive total rewards package, including health, dental, vision benefits, 401k match, parental leave, professional development reimbursement, and more.

Account Specialist

Company: JumpSeat

Location: Remote

Posted Jan 31, 2025

JumpSeat is a hybrid creative agency advisory organization seeking an Account Specialist to lead clients across various B2B industries. The role involves becoming a trusted advisor, leading campaign strategy and execution, and improving performance marketing initiatives. The ideal candidate should have strong communication skills, 2-4 years of experience in an agency, management consulting, or startup environment, and be tech-savvy. The role is fully remote and involves working with a diverse team across time zones.

Manager, Technical Talent Acquisition

Company: Spring Health

Location: Remote

Posted Jan 31, 2025

Spring Health is a mental healthcare provider that aims to revolutionize the industry by removing barriers to care. They offer Precision Mental Healthcare, tailored to individual needs, and have partnerships with over 450 companies. The company has raised capital from prominent investors and is valued at $33 billion. They are seeking a Manager for the Talent Acquisition team with 5+ years of experience in talent acquisition, 2+ years managing corporate in-house recruiters, and a proven history of successful high-volume hiring. The role involves leading a team of recruiters, coaching and developing them, and partnering with leaders to enhance recruiting programs. The target base salary range is $129,780 - $150,000, and benefits include health, dental, vision, 401k match, parental leave, professional development reimbursement, and more.

Infrastructure Software Engineer, On Prem Deployments

Company: Arize AI

Location: Remote

Posted Jan 31, 2025

Arize is seeking an experienced Infrastructure Engineer to design and implement deployment architectures for their AI observability platform. The role involves working with customers to understand their infrastructure requirements and creating tailored solutions. The ideal candidate should have expertise in container orchestration platforms, enterprise networking security, and automation tools. Arize is a fully remote company with offices in the Bay Area and NYC, offering a competitive salary and benefits package.

Implementation Specialist | REMOTE

Company: Distru

Location: Remote

Posted Jan 31, 2025

Distru is a leading ERP provider in the cannabis industry, processing $8B in sales. They offer a competitive compensation package, including a base salary of $80,000 per year plus bonus. The company values its culture, with 485 stars on Glassdoor, and is investing in growth. The role involves working closely with the customer success team, managing customer relationships, and driving account expansion. The ideal candidate has a strong desire to learn and succeed in the cannabis industry, with 2+ years of relevant experience. Benefits include a fully remote work environment, competitive health benefits, and 18 days of paid time off.

Service Desk Analyst

Company: Zoro

Location: Remote

Posted Jan 31, 2025

Zoro is an eCommerce company that provides a wide range of business supplies and tools. They are not just an online store but a team of dedicated individuals with an award-winning culture. The Service Desk Analyst role involves being the primary IT support for Zoro employees, handling software and hardware issues, managing user accounts, and collaborating with the wider IT team. The role requires a high school diploma or equivalent, familiarity with hardware, strong customer service skills, self-motivation, and teamwork. The position is hourly with an anticipated pay range of $18.51 to $31.68 per hour. Zoro values diversity and inclusion, committing to equal employment opportunities regardless of various factors.

Senior Analyst, Business Solutions

Company: SageSure

Location: Remote

Posted Jan 31, 2025

The Senior Analyst Business Solutions is a crucial role that involves identifying, analyzing, and resolving complex business issues. This position requires a strong analytical mindset, effective communication skills, and the ability to work collaboratively across departments. The role involves analyzing data to identify trends, patterns, and root causes of issues, collaborating with cross-functional teams, developing and proposing solutions, and communicating findings to stakeholders. The ideal candidate should have strong data analysis skills, a proactive approach to identifying operational challenges, excellent communication skills, and experience in an analytical or business operations role, preferably within insurance. SageSure, the employer, is a leading residential property insurance managing general underwriter with a strong commitment to diversity, inclusion, and employee well-being.

Principal Product Designer

Company: ReUp Education

Location: Remote

Posted Jan 31, 2025

ReUp Education, founded in 2015, is a unique organization dedicated to helping colleges and universities reenroll students who have stopped out. They have successfully reenrolled over 28,500 students and recaptured over $139 million in tuition for their partners. The company is currently seeking a Principal Interaction UX Designer to develop a bold strategy for their product portfolio. The role involves collaborating with various teams, refining product design processes, conducting user research, and defining design guidelines. The ideal candidate should have 7+ years of product design experience, a strong understanding of user-centered design principles, and the ability to translate business requirements into innovative design solutions.

Lead, Provider Enablement

Company: Spring Health

Location: Remote

Posted Jan 31, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a strategic Provider Support Lead Enablement to oversee project management, self-service content strategy, and stakeholder collaboration. The ideal candidate will have 4+ years of experience in enablement, training, project management, or provider support roles, preferably in healthcare or mental health fields. They should possess strong writing and content development skills, familiarity with self-service platforms, and a data-driven approach to measuring content impact. The role offers a competitive salary range of $75,000 - $95,000, along with comprehensive benefits including health, dental, vision, 401k match, parental leave, professional development reimbursement, and more.

Channel Sales Manager

Company: WatchGuard Technologies

Location: Remote

Posted Jan 31, 2025

WatchGuard is seeking a Channel Sales Manager (CSM) to promote and sell network security products within a geographic territory. The CSM will work closely with assigned partners to achieve revenue goals, develop new sales opportunities, and maintain regular contact for partner satisfaction. The role requires experience in channel management, cybersecurity, and MDR space, with a proven track record in partner management and sales. The base salary range is $107,000 - $127,000 USD, with potential for commissions up to 40% of on-target earnings. WatchGuard offers a flexible work philosophy, comprehensive benefits, and a commitment to diversity, equity, and inclusion.

Provider Activation Specialist

Company: Spring Health

Location: Remote

Posted Jan 31, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a Provider Activation Specialist to enhance provider engagement and improve the overall provider experience. The role involves leading strategies to capture and act on provider sentiment, strengthen provider relationships, and streamline processes for operational efficiency. Success in this role is measured by high provider engagement, improved provider sentiment, successful service line rollouts, cross-functional collaboration, data-driven insights, and streamlined operations.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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