Exceptional Service Jobs in Remote

318,531 open positions · Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Head of Self-Serve Business

Company: 360Learning

Location: Remote

Posted Jan 30, 2025

360Learning is seeking a Head of SelfService Business Team Plan to join their team and scale their entrepreneurial business line. The role involves managing operational tasks, strategic planning, and optimizing the full funnel. The ideal candidate should have 23+ years of experience in consulting, finance, or a customer-facing role, preferably in a tech startup environment. They should possess an entrepreneurial mindset, strong analytical skills, and excellent communication abilities. The compensation package includes a base salary, variable component, and equity. Benefits include flexible hours, remote work options, and a strong focus on diversity and inclusion. The interview process includes a phone screen, discovery meeting, case study meeting, clarification meeting, and a culture fit meeting with the CEO.

Salesforce Administrator

Company: Comply

Location: Remote

Posted Jan 30, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They offer a comprehensive benefits package, including full medical, dental, and vision coverage, unlimited PTO, and remote work flexibility. They are seeking a detail-oriented Salesforce Administrator to manage and optimize their Salesforce platform, ensuring data integrity and supporting teams in leveraging Salesforce to achieve business goals.

Senior Account Executive 2

Company: Equinix, Inc

Location: Mumbai, India / Remote

Posted Jan 30, 2025

Senior Project Manager

Company: Bounteous

Location: Remote

Posted Jan 30, 2025

Bounteous, a leading digital transformation consultancy, is seeking a Senior Project Manager to join their expanding team. The ideal candidate will have extensive experience in managing digital projects, leading teams, and ensuring on-time, on-budget delivery. They will also be responsible for promoting information security practices, understanding data privacy standards, and fostering a collaborative environment. The role involves working with various teams, managing project scope, and communicating effectively with clients and stakeholders. Preferred qualifications include a BSBA, 5+ years of project management experience, and exposure to Agile methodologies.

Client Support Associate

Company: Cohere Health

Location: Remote

Posted Jan 30, 2025

Cohere Health, a rapidly growing clinical intelligence company, is seeking a software engineer to join their high-caliber team. The role involves investigating and resolving product bugs, diagnosing technical issues, and collaborating with stakeholders. The ideal candidate will have a degree in Computer Science or a related field, 2+ years of experience in healthcare technology support, strong analytical skills, and excellent communication abilities. Cohere Health offers a supportive, growth-oriented environment and a competitive salary range of $60000 to $70000 annually.

Reals Specialist

Company: Granicus LLC

Location: Remote

Posted Jan 30, 2025

Granicus is a Govtech company that has been recognized for its transformative technology and inclusive practices. They serve over 5500 government agencies and 300 million citizens, providing comprehensive cloud-based solutions for communications, website design, meeting management, records management, and digital services. The Renewals Specialist role involves managing client accounts, preparing renewal quotes, and ensuring timely renewals. The company values diversity, inclusivity, and offers opportunities for early career professionals with strong communication skills and attention to detail. Granicus is committed to information security and data privacy, and they foster a transparent, inclusive culture with various employee resource groups and wellness initiatives.

Technical Product Manager III

Company: Rackspace Technology

Location: Remote

Posted Jan 30, 2025

The Private Cloud PVC Engineering team at Rackspace Technology is seeking a skilled Technical Product Manager with a passion for modern web development standards. The TPM will ensure the stability and security of Rackspace's products and solutions, provide high-level technical support, and apply creative problem-solving techniques. The role involves working with cutting-edge applications, prioritizing features, and driving project progress. The ideal candidate should have 8+ years of experience, with a minimum of 5+ years as a Technical Product Manager in an Engineering or Automation Team. They should be well-versed in the product development life cycle, Agile/Scrum methodologies, and have experience in web application development, UI/UX, content management, and API knowledge. Strong communication skills, both written and verbal, are essential. Additional desirable skills include multi-cloud experience, especially AWS DevOps knowledge, and experience in conducting AB Testing, SIT, and product testing analysis.

Director of Brand and Creative

Company: Sunday

Location: Remote

Posted Jan 30, 2025

The company is seeking an experienced Director of Brand and Creative to lead and elevate their brand strategy, creative direction, and storytelling. The ideal candidate will have a strong background in brand strategy, creative leadership, and team management. They will be responsible for defining brand strategy, leading creative teams, and collaborating with cross-functional teams. The company values diversity and is committed to building a vibrant, diverse team.

Head of Self-Serve Business

Company: 360Learning

Location: Remote

Posted Jan 30, 2025

360Learning is seeking a Head of SelfService Business Team Plan to join their team and scale their entrepreneurial business line. The role involves managing operational tasks, strategic planning, and leading a team of Self Serve Specialists. The ideal candidate should have extensive experience in consulting, finance, or a customer-facing role, preferably in a tech startup environment. They should possess an entrepreneurial mindset, strong analytical skills, and excellent communication abilities. The company offers a competitive compensation package, flexible work hours, and a commitment to diversity and inclusion. The interview process includes several rounds and a culture fit meeting with the CEO.

AI Product Engineer, New Grad

Company: Arize AI

Location: Remote

Posted Jan 30, 2025

Arize, a leading AI observability and evaluation platform, is seeking exceptionally motivated new graduates for an entry-level position. The role involves working on complex technical challenges, such as computing model evaluation metrics, creating AI agents, and building systems that handle millions of annotations per second. The company offers world-class mentorship, opportunities for career acceleration, and a competitive compensation package. Arize is committed to making AI work for people and promoting responsible AI practices.

Salesforce Enterprise Architect

Company: Bounteous

Location: Remote

Posted Jan 30, 2025

Bounteous, a leading digital transformation consultancy, is seeking an experienced Enterprise Architect with Salesforce expertise. The role involves client engagement, solution design and implementation, technical expertise, and thought leadership. The ideal candidate should have at least five years of hands-on Salesforce experience, including Data Cloud and Marketing Cloud Personalization implementation. Bounteous promotes an inclusive environment and is an equal opportunity employer.

GenAI Creative Workflow Architect

Company: Runway

Location: Remote

Posted Jan 30, 2025

Runway is a research company specializing in multimodal AI systems, aiming to make content creation accessible, controllable, and empowering for creatives. They are seeking a creative and commercially-minded individual with expertise in GenAI tools to join their dynamic team. The role involves crafting content, leading demonstrations, and serving as a product expert for pre and post-sales conversations. The ideal candidate should have experience creating content using GenAI tools, a passion for experimentation, and the ability to thrive in a fast-paced environment. Runway is committed to diversity and equal opportunity, offering a salary range of $150,000 to $200,000.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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