Exceptional Service Jobs in Remote

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Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

SEO Manager

Company: HiBob

Location: Remote

Posted Jan 30, 2025

HiBob, a rapidly growing HR tech company, is seeking an experienced SEO Manager to join their global team. The role involves optimizing website areas for search engines, user experience, and AI platforms. The company offers competitive compensation, benefits, and pre-IPO equity, along with a flexible hybrid working model and various perks like a work from home allowance, sick leave payment, and social impact days. HiBob values individuality and authenticity, creating an inclusive work environment for its 'Bobbers'.

Sales Operations Associate - Remote

Company: EOS IT Solutions

Location: Remote

Posted Jan 30, 2025

EOS IT Solutions, a global technology and logistics company, is seeking a Sales Operations Associate. The role involves coordinating network and audio-video systems projects, gathering pricing information from OEMs, creating competitive quotes, and maintaining client relationships. The ideal candidate should have 2+ years of sales support experience, strong numeracy skills, and proficiency in Microsoft Excel. Knowledge of Cisco CCW, Sage X3, and Jira is desirable. EOS is committed to diversity and equal opportunity employment.

Microsoft Power Platform Architect

Company: Wipfli

Location: Remote

Posted Jan 30, 2025

Wipfli is seeking a highly skilled Power Platform Architect with extensive experience in Power Pages, Dataverse, and D365 development and architecture. The ideal candidate will be responsible for designing, developing, and maintaining Power Pages solutions for Wipfli's Client Portal. The role requires a deep understanding of Power Platform components, exceptional problem-solving abilities, and the capacity to work collaboratively in a fast-paced environment. The company values fair, transparent, and competitive compensation, offering a variety of benefits to support employee wellbeing. Wipfli is an equal opportunity employer committed to providing reasonable accommodations for people with disabilities.

Technical Product Manager

Company: Xpansiv

Location: Remote

Posted Jan 30, 2025

Xpansiv, a leader in the energy and environmental commodities market, is hiring a Technical Product Manager. The role involves planning and executing initiatives for registry clients, conceptualizing business ideas, collaborating with various teams, documenting product specifications, leading engineering efforts, evaluating product portfolio, establishing success metrics, and championing agile methodology. The ideal candidate should have a Computer Science degree, 5+ years of product management experience, preferably in SaaS or environmental markets, and a proven track record of portfolio delivery. Preferred skills include exceptional communication, strong project management, attention to detail, and ability to lead projects to success. The interview process includes shortlisting, a get-to-know-you interview, a case study interview, and a meeting with the engineering team. Compensation varies by region, with Tier 1 and Tier 2 regions expected to offer $160000-$180000 and $150000-$170000 respectively.

Director, Mid-Market Sales (B2B Sales Experience Required)

Company: Expert Institute

Location: Remote

Posted Jan 30, 2025

Expert Institute, a leading expert consulting and insights platform established in 2010, is seeking a sales professional with 5-10 years of experience in B2B sales, preferably selling to law firms. The role involves driving new business, building relationships, and leveraging resources to close deals. The company offers a winning mindset, exceptional tools, and resources for trial attorneys, and a strong reputation in the industry.

Pet Claims Team Lead

Company: MetLife

Location: Remote

Posted Jan 30, 2025

The Claims Team Lead position at MetLife involves working directly on the Claims floor, serving as a conduit between the Claims Supervisor and the Claims team. The role requires advanced knowledge of MetLife Pet coverage policies and procedures, and the ability to interpret code and understand medical terminology. The Team Lead will coach team performance, address and resolve customer issues, and ensure team production and service goals are met. Essential duties include providing daily direction to claims associates, resolving customer escalated issues, and adjudicating for allocation of deductibles, copays, coinsurance maximums, and provider reimbursements. The position requires a high energy person with leadership, problem-solving, multitasking, and attention to detail skills. A PampC License is required within 3 months of hire. MetLife offers competitive benefits and is recognized as one of the world's most admired companies.

Head of Deal Desk

Company: HiBob

Location: Remote

Posted Jan 30, 2025

HiBob, a rapidly growing HR platform, is seeking a leader for its Deal Desk team. The role involves closing deals, managing pricing strategy, and leading a global team. The ideal candidate should have a finance or business degree, 8+ years of experience in deal desk or sales operations, and proficiency in Salesforce. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a flexible hybrid working model and various perks like social impact days, wellness benefits, and a dog-friendly environment.

Tech Support Specialist

Company: Rarible

Location: Remote

Posted Jan 30, 2025

Rarible is seeking a Tech Support Specialist to focus on B2C retail customers, ensuring they have the best possible experience. The role involves customer-centric support, building relationships, collaborating cross-functionally, creating and maintaining a knowledge base, identifying trends, and monitoring KPIs. The ideal candidate should have customer support experience, strong communication skills, Zendesk familiarity, FAQ and content moderation skills, data and KPI awareness, tech curiosity, and be a team player. Joining Rarible offers the opportunity to shape the future of NFTs and Web3, professional growth, a collaborative culture, meaningful impact, and wellbeing benefits.

VP, Engineering

Company: SQUIRE

Location: Remote

Posted Jan 30, 2025

SQUIRE is a leading business management system for barbershop owners, offering custom-branded tools, resources, and guidance to help attract and retain customers, manage operations, and increase revenue. Founded in 2015, SQUIRE is trusted by barbers in over 4000 shops across more than a thousand cities worldwide. The company supports shop owners in bridging the gap between their personal craft and business goals, enabling barbers to unlock their full potential as artists and entrepreneurs. The Vice President of Engineering will play a crucial role in shaping the future of SQUIRE's technology and product development, leading the engineering department, driving innovation, and ensuring scalability, performance, and customer satisfaction.

Senior Manager, Brand & Creative

Company: Comply

Location: Remote

Posted Jan 30, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They are seeking a Senior Manager of Brand and Creative to elevate their brand through exceptional design, storytelling, and visual communication. The role involves leading brand strategy, creative design, content development, and managing a design system. The ideal candidate should have 7+ years of experience in brand and creative roles, mastery of design tools, and expertise in creating infographics, custom graphics, logos, and video content. COMPLY offers comprehensive benefits, 100% remote work flexibility, and a strong company culture.

Principal Field Solution Architect- Microsoft 365

Company: CDW

Location: Remote

Posted Jan 30, 2025

CDW is a Fortune 200 leader offering a mission-driven environment where professionals can grow their IT careers. The Principal Field Solution Architect (FSA) role focuses on presales solution design for Digital Experience solutions, particularly Microsoft 365 adaptation, identity, and security. The FSA works with internal and external sales teams to plan and organize sales strategies, understanding clients' environments and infrastructure to architect adoption paths. They develop strategic relationships with sales management, acting as a trusted advisor to grow business. The role requires a deep understanding of Microsoft 365 and its broader vision, as well as the ability to speak to its benefits in solving customer business challenges. The FSA operates independently, using standard approaches and tools, and shares knowledge with the team and customers. They conduct technology training for CDW audiences, contribute to the team's knowledge base, and assist new team members. The role involves following up on implemented solutions, identifying new opportunities, and conducting technology solution presentations at CDW events. The FSA collaborates with partners, ISAs, and AEs to drive mapped opportunities and fine-tune strategies for greater sales results. They produce marketing-type documents, maintain presales pipeline data, and prioritize time based on potential return on investment. The role requires a Bachelor's degree and minimum technical presales or architecting experience, with proven project management skills and strong interpersonal and presentation skills.

Senior Social Media Specialist

Company: Attentive

Location: Remote

Posted Jan 30, 2025

Attentive is an AI-powered mobile marketing platform that enables brands to personalize consumer engagement, driving higher recurring revenue and maximizing campaign performance. The platform activates real-time data from multiple channels and advanced AI to personalize content, tone, and timing. Attentive has been recognized by Deloitte's Fast 500, LinkedIn's Top Startups, and Forbes Cloud 100. They are looking for a Senior Social Media Specialist to create engaging content that demonstrates their platform's impact on the mobile marketing space. The ideal candidate should have 3+ years of experience in social media management, a proven track record of creating high-performing content, and strong written and verbal skills.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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