Exceptional Service Jobs in Remote

318,700 open positions · Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Senior Growth Analyst, Marketing Campaigns

Company: Scribd

Location: Remote

Posted Jan 25, 2025

Scribd is seeking a Senior Growth Analyst to join their team. The role involves developing insights to optimize multichannel campaigns, measuring their effectiveness, and driving growth across Scribd's subscription and ad-based business. The ideal candidate should have 3+ years of experience in growth analytics, expertise in data analysis and visualization tools, and strong communication skills. Scribd offers a competitive salary, comprehensive benefits, and a flexible work environment.

National Accounts Manager, Specialty Brokerage

Company: F&G

Location: Remote

Posted Jan 25, 2025

This role involves managing relationships with National Accounts VP and key Specialty Brokerage accounts, requiring a deep understanding of FampG processes, systems, and resources. The position involves developing sales reports, attending conferences, and traveling to foster relationships. Key responsibilities include managing sales and marketing expectations for IMOs, recruiting and managing Key Accounts, and preparing management reports. The ideal candidate should have a Bachelor's degree, preferably in Business or Marketing, and 3+ years of key account management experience. Strong communication, presentation, and project management skills are required, along with insurance industry knowledge and PC skills.

Technical Support Representative: Service Desk

Company: Kyndryl

Location: Alajuela, Costa Rica / Remote

Posted Jan 25, 2025

Business Systems Analyst

Company: Trace3

Location: Remote

Posted Jan 25, 2025

Trace3 is a leading Transformative IT Authority offering unique technology solutions and consulting services. With a culture that embodies the spirit of a startup, employees can grow their careers and have fun. Trace3 is headquartered in Irvine, California, with major field offices across the US. They are seeking a Business Systems Analyst with 3+ years of experience in reporting and analytics, proficiency in Power BI, and a solid understanding of data warehouse concepts. The ideal candidate will analyze data, develop reports, design data warehouse solutions, and collaborate with stakeholders. Required skills include SQL, database management, data migration, and experience with Jira, Confluence, Azure DevOps, and ticketing systems. Preferred skills include NetSuite and CRM/ERP system experience. The estimated pay range is $99,900-$145,000 USD. Trace3 offers comprehensive benefits, competitive compensation, training programs, and a collaborative culture.

Program Manager

Company: Flex

Location: Remote

Posted Jan 25, 2025

Advisory Solution Consultant - State and Local

Company: ServiceNow

Location: Salt Lake City, UT / Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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