Exceptional Service Jobs in USA

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Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

508 Tester

Company: Ardent

Location: USA

Posted Jan 24, 2025

Ardent is a company that values both its employees' professional growth and their personal wellbeing. They offer competitive benefits, professional development opportunities, and a culture that embraces flexibility, innovation, collaboration, and career growth. Ardent is currently seeking a 508 Tester for a remote position. The 508 Tester will be responsible for evaluating digital content and technology to ensure compliance with Section 508 of the Rehabilitation Act, which requires accessibility for individuals with disabilities. The role involves testing various digital assets, identifying accessibility issues, and providing recommendations for remediation. The ideal candidate should have a Bachelor's degree in a relevant field, a strong understanding of web accessibility principles and standards, experience with assistive technologies and accessibility testing tools, and excellent communication skills.

Full Stack Developer

Company: Hanna Andersson

Location: USA

Posted Jan 24, 2025

Hanna Andersson, a Portland-based premier kids and baby clothing brand, is seeking a Full Stack Software Developer. The role involves frontend and backend development, technical capabilities enhancement, and project execution. Minimum qualifications include a Bachelor's degree in computer science or equivalent experience, 5+ years of software development, and experience with data structures, algorithms, and software product development. Preferred qualifications include frontend web development, backend API development, cloud services experience, proficiency in HTML, CSS, JavaScript, Agile methodologies, and tools like Git and Jira. Responsibilities include implementing solutions, developing unit tests, collaborating with team members, and staying updated on industry trends.

Senior Staff Product Designer - Investing

Company: Wealthfront

Location: USA

Posted Jan 24, 2025

Wealthfront is seeking a Senior Staff Product Designer to lead design for new Investing products, reporting directly to the Design Director. The ideal candidate will have extensive experience in designing industry-leading experiences, simplifying complexity, and a passion for investing or financial technology. The role involves strong collaboration, thinking in scalable systems, and a high standard for craft and execution. The designer will be at the forefront of charting the next generation of technology innovation in investing products. Wealthfront values innovation, learning, and an inclusive culture. The role requires 8+ years of product design experience, a portfolio showcasing UX challenges, and the ability to communicate design concepts clearly. The estimated annual salary is ~$240,000 USD plus equity and discretionary bonus.

Talent Acquisition Specialist

Company: Megaport

Location: USA

Posted Jan 24, 2025

Megaport, a global leader in Network as a Service (NaaS), is seeking a Talent Acquisition Specialist. The role involves leading recruitment efforts across North and South America, aligning hiring strategies with global business goals, and collaborating with diverse teams. The ideal candidate should have 2-3+ years of recruitment experience, proven skills in building relationships with hiring managers, and a track record of meeting hiring goals while maintaining a focus on quality, diversity, and a positive candidate experience. Megaport offers competitive compensation packages, flexible working environments, and a generous study and training program.

Lead Counsel - Privacy

Company: Airbnb

Location: USA

Posted Jan 24, 2025

Airbnb is seeking a business-oriented Lead Privacy Counsel with deep experience in global privacy laws and regulatory compliance. The successful candidate will lead a team of privacy attorneys, providing legal advice and strategic counsel to Airbnb's privacy operations team. The role requires excellent judgment in balancing legal risks with business strategy, and a proven ability to learn new areas of law and function independently in a demanding, fast-paced environment. The ideal candidate will have a JD from an accredited law school, be licensed to practice law in the United States, and have 10+ years of post-qualification experience with significant relevant privacy/data protection law experience. Strong academic credentials, CIPP certifications, and substantive knowledge in US or other global data protection and privacy law are preferred. The role is remote-eligible, but the candidate must live in a state where Airbnb Inc has a registered entity.

People Business Partner

Company: OpenX

Location: USA

Posted Jan 24, 2025

OpenX is a dynamic global organization dedicated to fostering business growth by empowering employees with the skills, knowledge, and tools needed to thrive. The company is focused on unleashing the full economic potential of digital media companies by designing and operating high-scale ad marketplaces. OpenX is committed to creating a culture of belonging through inclusive leadership and human-centered practices. The People Business Partner role involves driving employee engagement and professional growth through strategic and innovative talent initiatives, with a strong emphasis on fostering an inclusive and equitable workplace. Key responsibilities include strategic partnership, organizational development, workforce planning, coaching, cultural leadership, employee development, employee relations, HR expertise, process improvement, and compliance.

Senior Product Manager - Postmark

Company: ActiveCampaign

Location: USA

Posted Jan 24, 2025

ActiveCampaign is hiring a Senior Product Manager for Postmark, a transactional email product. The ideal candidate will define the roadmap, drive product execution, and collaborate with various teams. They should have deep domain knowledge in tech, particularly transactional email, and experience in SaaS product management. The role involves working with stakeholders, gathering customer feedback, and ensuring successful GTM and operational readiness. The company values diversity, innovation, and customer satisfaction, offering competitive compensation and benefits.

Head of Sales & Solutions

Company: Nearform

Location: USA

Posted Jan 24, 2025

Nearform, a global tech consultancy, is seeking a Head of Sales & Solutions to drive revenue growth and expand their market presence in the Americas. The role involves leading a high-performing sales team, developing strategic sales plans, and building strong relationships with key clients and partners. The ideal candidate should have at least 10 years of experience in a sales & solutions leadership role, preferably in a technology consulting firm. They should possess a deep understanding of the software development lifecycle, strong business acumen, excellent communication skills, and a passion for technology. Benefits include medical, vision, and dental coverage, a 401k plan, comprehensive paid time off, remote work flexibility, home office support, investment in growth, and a positive company culture focused on work-life balance and wellbeing.

Backend Product Software Engineer

Company: Dropbox

Location: USA

Posted Jan 24, 2025

The role of a Product Engineer at Dropbox involves designing and building scalable software for millions of daily users, collaborating with cross-functional teams to develop user-focused products, and participating in on-call rotations. Dropbox is committed to expediting the creation and implementation of AI-enabled products. The company offers competitive compensation and encourages open-source contributions and full-stack development skills.

Human Resources Business Partner - GTM and Corporate

Company: Emburse

Location: USA

Posted Jan 24, 2025

Emburse offers innovative travel and expense management solutions, trusted by millions worldwide. The company's mobile-first, highly automated products streamline business travel and expense management, providing efficiency, time savings, and enhanced financial visibility. As a strategic HR Business Partner, the role involves partnering with leaders to achieve business goals through talent management and programming, serving as a trusted advisor on talent issues, and driving value-added HR practices. The ideal candidate should have a Bachelor's degree in Business Administration, minimum 5 years of HR Business Partner experience, and strong communication, organizational, and technological skills.

Customer Research Advisor

Company: dscout

Location: USA

Posted Jan 24, 2025

Dscout is a leading company in experience research technology, offering a platform for businesses to gain insights into user needs and behaviors. They are seeking a Research Advisor to collaborate with clients and help them design, recruit, and field research projects. The ideal candidate should have a degree in design research, psychology, anthropology, sociology, market research, or a related field, along with 1-4 years of professional experience. The role involves training clients, providing research design recommendations, managing projects, and acting as a customer advocate. The position is central to Dscout's operations, requiring collaboration with various teams and a passion for user research and technology.

Senior Product Manager - Growth Platforms (Martech)

Company: Scribd

Location: USA

Posted Jan 24, 2025

Scribd is seeking an experienced Senior Product Manager to lead marketing technology initiatives. The ideal candidate should have strong analytical skills, hands-on experience building and scaling MarTech stacks, and a proven ability to improve marketing outcomes through technology. The role involves developing and executing the martech product roadmap, evaluating and integrating third-party tools, incorporating experimentation tech, collaborating with product and marketing teams, exploring third-party data collection efforts, guiding the team in applying best practices, and ensuring compliance with data privacy and security regulations. The candidate should have a minimum of 5 years of product management experience, with at least 2 years in a MarTech-focused role, strong knowledge of marketing automation tools, and experience managing data governance and ensuring privacy compliance.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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