Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Group Product Manager

Company: LearnLux

Location: USA

Posted Jan 25, 2025

LearnLux, a remote-first company backed by prominent investors, is seeking a Group Product Manager to drive strategic direction and execution of their product suite. The role involves defining a 12+ month product strategy, emphasizing scalability, engagement, and value creation for clients and users. The ideal candidate should have 10+ years of experience in product management, technical leadership, or complex business environments, with a proven track record in enterprise SaaS or fintech. They should also have strong understanding of agile software development processes, exceptional communication skills, and proficiency in data-driven decision-making. The role offers a competitive salary, comprehensive benefits, and opportunities for continuous learning and growth in a fast-growing startup.

Senior Director - Business Development

Company: 1Password

Location: USA

Posted Jan 25, 2025

1Password is seeking a Senior Director of Business Development with 8+ years of experience in leading business development or sales teams. The role involves developing and scaling outbound and inbound programs, partnering with marketing and product teams, and utilizing analytics to drive continuous enhancements. The position is remote within Canada and the US, with a base salary between $181,000 USD and $245,000 USD (or CAD equivalent). Benefits include health, dental, 401k, generous PTO, wellness programs, and company equity.

Staff Analytics Engineer

Company: Mercury

Location: USA

Posted Jan 25, 2025

Mercury is seeking a Staff Analytics Engineer with 7+ years of experience in Analytics or Data Engineering. The role involves contributing to the evolution of data quality governance and security strategies, driving adoption of new tools, designing scalable data pipelines, collaborating with cross-functional teams, mentoring team members, and supporting data literacy across departments. The ideal candidate should have expertise in a full modern data stack, SQL, Python, OLAP data modelling, and data compliance standards. Mercury offers a competitive total rewards package, including base salary, equity, stock options, and benefits.

Summer 2025 Intern - Marketing Operations

Company: Workiva

Location: USA

Posted Jan 25, 2025

The text describes a job posting for a Marketing Operations Intern at Workiva. The position involves working closely with various teams to push products to the marketplace, maintain data integrity, perform analysis, assist with automation functions, and optimize websites. The internship offers opportunities to start in the summer and provides a salary range of $21,000. Workiva values diversity and offers benefits such as 401k participation, paid sick leave, and a unique learning experience. The company is committed to providing reasonable accommodations for applicants with disabilities and supports employees in working from an office or remotely.

Visiting Professor - Principles of Ethics

Company: Adtalem Global Education

Location: USA

Posted Jan 25, 2025

Chamberlain University, with a 130-year history, aims to educate, empower, and embolden diverse healthcare professionals. The University offers a range of degree programs in nursing and health professions, including BSN, MSN, DNP, Master of Public Health, Master of Physician Assistant Studies, and Master of Social Work. Chamberlain University is known for its culture of 'Chamberlain Care', which fosters service excellence and care for self, colleagues, patients, and all. The University seeks superior instructors with high professional standards, excellent communication skills, and a commitment to providing practitioner-focused education. The role involves developing and providing an approved syllabus, organizing and updating course materials, using appropriate technological options, modeling effective communication, setting clear expectations, and providing timely feedback.

2025 Summer Intern - Sales Enablement Design

Company: Workiva

Location: USA

Posted Jan 25, 2025

The text announces a job posting for a Sales Enablement Design Intern position at Workiva. The position involves creating training materials, working with stakeholders, designing instructional materials, editing video production footage, and implementing projects for online and print products. The minimum qualifications include being enrolled in a degree-seeking program, preferably in Marketing, Graphic Design, or a related field. Preferred qualifications include excellent communication skills, self-motivation, ability to work in a fast-paced environment, strong organizational skills, and experience with digital technology and editing software. The position offers a salary range of $21,000, 401k participation, paid sick leave, and a unique opportunity for further learning. Workiva is an Equal Employment Opportunity and Affirmative Action Employer.

Global Head of Field Marketing

Company: JumpCloud

Location: USA

Posted Jan 25, 2025

JumpCloud is seeking an experienced field and events marketing leader to oversee its global field marketing program. The role involves aligning the global field marketing strategy with the needs of the sales team across regions, focusing on partner activations in EMEA and APAC, and driving a dedicated event strategy for the MSP segment in North America. The ideal candidate should possess experience in global field marketing, events management, program management, and partner marketing. Key responsibilities include overseeing a team of global field marketing managers, partnering with marketing, sales, and key VAR/distributor partners, and improving event attribution and reporting post-event.

Software Engineer (L1) - Identity Engineering

Company: Twilio

Location: USA

Posted Jan 25, 2025

Twilio is seeking a motivated Software Engineer to join their Email Identity team. This role is ideal for new graduates with early career experience who are passionate about creating reliable, scalable, and testable software. The Customer Lifecycle group is central to Twilio's continued growth, and this position is needed to help the Email Identity engineering team build and maintain the email communications platform. The ideal candidate should have a Bachelor's degree in Computer Science, Engineering, or a related field, and at least 1 year of software development experience. Proficiency in modern programming languages such as Ruby, Go, Python, Java, or C++ is required. The role involves designing, developing, testing, and deploying Identity features, participating in Agile ceremonies, managing work using GitHub, Jira, and build-deploy systems, and ensuring clear documentation of projects. Twilio values diverse experiences and encourages everyone who meets the required qualifications to apply.

Director of Product - Messaging Channels

Company: ActiveCampaign

Location: USA

Posted Jan 25, 2025

The Product Director of Channels will own the strategy and execution for SMS, WhatsApp, and email channels. They will lead a team of Product Managers, collaborating with various departments to deliver innovative solutions that drive growth. The role involves defining the vision and roadmap for these channels, ensuring high-quality outcomes, and launching new product offerings. The ideal candidate should have extensive product management experience, particularly in communication products, and a strong strategic mindset.

Senior Manager - Training and Content Management

Company: hims & hers

Location: USA

Posted Jan 25, 2025

The Senior Manager Training and Content Management will lead a team of Training Specialists, Instructional Designers, and Content Analysts, focusing on delivering exceptional training and content for world-class customer experiences. This role involves leadership and team development, program development, content management, cross-functional collaboration, continuous improvement, strategic influence, and industry expertise. The ideal candidate should have 8+ years of experience managing training teams, expertise in instructional design, strong organizational skills, analytical skills, and excellent communication abilities. The company offers competitive compensation, unlimited PTO, comprehensive health benefits, an ESPP, employee discounts, 401k benefits, and offsite team retreats.

Manager - DevSecOps

Company: American Specialty Health Incorporated

Location: USA

Posted Jan 25, 2025

American Specialty Health Inc is hiring a Manager DevSecOps for their Consumer Technology QA department. The role involves managing a portion of the DevSecOps engineers, fostering collaboration, and implementing DevOpsQuality Assurance practices. Responsibilities include leading a team, developing project plans, coordinating activities, evaluating performance, and managing key performance indicators. Qualifications include a Bachelor's degree in technology, minimum three years of experience managing technology platforms, and experience with Agile methodologies. Core competencies include strong collaboration skills, network troubleshooting, and Azure cloud experience.

Senior Security Consultant - GRC

Company: GuidePoint Security

Location: USA

Posted Jan 25, 2025

The job description outlines a role that involves delivering successful consulting engagements across multiple governance offerings, performing maturity assessments against NIST CSF and other best practice security frameworks, leading engagements for large multinational organizations, and establishing strong relationships with customers. The role requires a minimum of 3 years of direct experience in GRC-related consulting services, a strong understanding of security frameworks, and excellent communication skills. Preferred experience includes demonstrated experience with data governance and protection programs, risk assessment methodologies, and cybersecurity assessments for M&As. Standard industry certifications are preferred.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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