Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Staff Fullstack Software Engineer - Security

Company: Lime

Location: USA

Posted Jan 21, 2025

Lime, a leading electric vehicle company, is hiring a Staff Security Software Engineer. The ideal candidate will have extensive experience in software development and security, with a focus on cloud-native application development. They will design and implement security measures, improve infrastructure, and collaborate with UX/UI designers. Lime offers competitive benefits, including performance-based bonuses, health and wellness offerings, flexible vacation policies, and professional growth opportunities.

Finance Manager II

Company: Pinterest

Location: USA

Posted Jan 21, 2025

The job posting is for a Sales Finance Business Partnering Manager role, where the successful candidate will act as the miniCFO for sales divisions, drive goal-setting, revenue insights, and performance management, and partner with sales leaders to improve PampL. The role involves translating complex data into actionable insights, identifying trends, and consulting on strategic business decisions. The ideal candidate should have a Bachelor's degree in a relevant field or 7+ years of experience in sales finance, investment banking, consulting, or a related quantitative field. They should be well-experienced in providing strategic advice to senior sales leaders, have exceptional spreadsheet skills, and be able to multitask and deliver against timelines.

IAM Technical Architect - Professional Services

Company: Saviynt

Location: USA

Posted Jan 21, 2025

Saviynt is seeking an IAM Architect to design, deploy, configure, and implement its leading Identity Governance IGA solution. The role involves advising customers, analyzing business requirements, driving customer health, engaging with client architects, conducting research, resolving technical issues, providing technical oversight, training talent, and ensuring high-quality product delivery. Qualifications include a Bachelor's degree in Engineering, 7+ years of industry experience in Identity Management and Governance products, and strong technical skills. Saviynt offers a positive work environment with growth opportunities, competitive benefits, and a focus on security and privacy.

Product Management Leader

Company: Eventbase

Location: USA

Posted Jan 21, 2025

Eventbase is seeking an experienced Product Management Leader to lead the evolution of their industry-leading event technology platform. The successful candidate will be responsible for driving the product roadmap, improving the offering, and creating new products and features. They will work closely with the Product Management and Product Design Teams, and report directly to Eventbase's COO. The role is fully remote and can be based anywhere in Canada or the USA. Eventbase has a strong track record in the event technology industry, powering mobile event apps for global brands and massive events. The company is driven by a mission to bring people together for the magic of live events and is uniquely positioned to play a key role in the new world of events post-Covid19.

Software Engineer - Cosmos Platform

Company: Bishop Fox

Location: USA

Posted Jan 21, 2025

Bishop Fox, a leading offensive security company, is hiring a Software Engineer to develop their innovative SaaS platform. The ideal candidate will have extensive software engineering experience, proficiency in Go and Terraform, AWS experience, and knowledge of relational and NoSQL databases. They should possess secure coding practices, emotional intelligence, flexibility, and autonomy. Bishop Fox offers remote work opportunities and a comprehensive benefits program, fostering a diverse and inclusive culture.

Events Manager - Tradeshows & Conferences

Company: Stripe

Location: USA

Posted Jan 21, 2025

Stripe, a financial infrastructure platform for businesses, is seeking an experienced events manager to join their Americas regional marketing team. The role involves leading high-impact conference and sponsorship initiatives, managing budgets, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of event management experience, strong budget management skills, excellent communication abilities, and an analytical mindset.

US Gov Sales Lead

Company: Asset Reality

Location: USA

Posted Jan 21, 2025

Asset Reality, a global leader in tech-enabled asset seizure and management, is seeking a US Gov Sales Lead to drive growth in the US public sector. The role involves developing strategic relationships, securing contracts, and driving adoption of the company's cutting-edge platform among federal, state, and local government agencies. The ideal candidate should have a minimum of 5 years in quota-bearing B2G sales, preferably in SaaS or technology solutions, with a proven track record of meeting or exceeding sales targets within government accounts. Deep knowledge of US federal, state, and local government procurement and funding processes is required. The role offers the opportunity to work with a passionate team driving meaningful impact in public service domains and a competitive salary and benefits package.

Product Manager II - Content Understanding (Data Products)

Company: Spotify

Location: USA

Posted Jan 21, 2025

Spotify is seeking a product manager for a fast-paced team that aims to enable a deep understanding of the Spotify catalogs through entity resolution at scale. The team's goal is to model catalog data entities and relationships, and create data products for internal teams to power Spotify's user experiences. The ideal candidate should have experience building technical platforms or data products, a strong grasp of the complete machine learning product lifecycle, and excellent communication skills.

Data Governance Architect

Company: phData

Location: USA

Posted Jan 21, 2025

The Principal Solutions Architect plays a crucial role in driving delivery excellence and ensuring customer success. This role involves managing multiple work streams, building executive relationships, and guiding clients through complex data challenges. The ideal candidate should have 8+ years of experience as a hands-on Data Governance Leader, with a proven track record in leading and managing teams. They should be adept at making technical recommendations tied to business outcomes and have expertise in various Data Governance technologies. The role requires strong client-facing communication skills and the ability to guide on technology rationalization decisions. phData offers a remote-first work environment, collaborative culture, competitive compensation, and opportunities for professional development.

Sr. Engagement Manager

Company: ScienceLogic

Location: USA

Posted Jan 21, 2025

ScienceLogic is a company leading the charge towards autonomous enterprises, utilizing automation and generative AI to revolutionize IT operations. They aim to accelerate digital transformation, unlocking innovation, efficiency, and scalability for businesses. The Customer Experience team, composed of highly intelligent engineers and engagement managers, delivers cutting-edge technology solutions for hybrid cloud network monitoring. As a Senior Engagement Manager, you will manage key internal and external initiatives, implement new projects, and provide weekly/monthly/quarterly updates to customers and internal executive teams. The role requires a bachelor's degree in computer science/engineering, proven experience in managing enterprise-level network management or application performance products, and strong project management skills. Benefits include a remote-first culture, comprehensive medical plans, 401k plan, flexible paid time off, and more.

Senior Software Engineer

Company: Cobalt

Location: USA

Posted Jan 21, 2025

Cobalt, a remote cybersecurity company founded in 2013, is seeking a Senior Software Engineer to join their team. The role involves developing high-quality, scalable solutions for their Pentest as a Service (PtaaS) platform, collaborating with cross-functional teams, and mentoring junior engineers. The ideal candidate has at least 5 years of fullstack web development experience, proficiency in Kotlin, SpringBoot, JavaScript, React, and PostgreSQL, and a commitment to writing clean, maintainable code. Cobalt offers competitive compensation, benefits, and a flexible work environment.

Director - Content

Company: Black & White Zebra

Location: USA

Posted Jan 21, 2025

Black and White Zebra, a rapidly growing independent media tech company, is seeking a Director of Content to lead their Organic Growth Team. The ideal candidate will have 7+ years of experience leading and mentoring large content teams, with a proven track record in content management and organic growth strategies. They should possess a deep understanding of SEO and content performance, and be adept at data-driven decision-making. The role involves delivering high-performing organic content, maintaining and maximizing content performance, and leading and coaching a high-performing team. Success will be measured by team output, organic traffic, and ad revenue. The position offers a competitive salary range of $150000 to $200000 CAD, and is available as a 100% remote or hybrid role based in Vancouver, Canada.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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