Exceptional Service Jobs in USA

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Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Practitioner Education Representative I

Company: American Specialty Health Incorporated

Location: USA

Posted Jan 22, 2025

American Specialty Health Incorporated is hiring a Practitioner Education Rep for their Provider Relations department. The role involves making outbound calls to contracted practitioners for directory validation, secret shopper surveys, and educating them about contractual obligations. The position requires strong communication skills, proficiency in MS Office, and the ability to work remotely with a stable internet connection. Responsibilities include outreach, conducting surveys, maintaining accurate directory listings, executing trainings, and providing administrative support. Qualifications include an associate degree or high school diploma, minimum two years of customer service experience, and specialty healthcare experience preferred. The role requires excellent customer service, strong communication skills, and the ability to work in a sedentary environment.

Director of Sales - Hospitality

Company: Ottimate

Location: USA

Posted Jan 22, 2025

Ottimate, formerly Plate IQ, is seeking a dynamic and results-driven Director of Sales for the Hospitality sector. The role involves leading a team of 56 Account Executives, developing sales strategies, managing performance, providing training, fostering customer relationships, collaborating with other teams, preparing reports, staying updated on industry trends, improving sales processes, managing budgets, and participating in events. The ideal candidate should have a Bachelor's degree, 5+ years of sales experience, a proven track record in SMB, midmarket, and enterprise sales, strong leadership skills, excellent communication, problem-solving skills, strategic thinking, proficiency in CRM software, and a deep understanding of the hospitality industry. Ottimate values a growth mindset, diversity, and a people-first approach. The company offers a remote-first environment, competitive salary, benefits, annual retreats, and opportunities for growth.

Partner Success Manager (Viator)

Company: Tripadvisor

Location: USA

Posted Jan 22, 2025

Viator, a Tripadvisor company, is the world's largest marketplace for travel experiences, offering over 300,000 unique tours and activities. The company values employee development, offering competitive compensation, flexible work schedules, tuition assistance, and travel perks. They are seeking a Senior Partner Success Manager with a strong business background, excellent communication skills, and experience in the travel industry. The ideal candidate will manage large global partnerships, develop data-driven strategies, and collaborate with client executives to drive growth.

Workers Compensation Client Performance Manager | Dedicated Client

Company: Sedgwick

Location: USA

Posted Jan 22, 2025

Sedgwick offers a positive work environment with a focus on caring for employees. The role of a Workers Compensation Client Performance Manager involves ensuring adherence to client service instructions, monitoring client reserves, tracking performance guarantees, preparing and distributing claims reports, conducting operational audits, and resolving client issues. The ideal candidate should have a Bachelor's degree, 8+ years of related experience, and strong skills in claims management, communication, leadership, analytical skills, organization, interpersonal skills, negotiation, teamwork, and meeting deadlines. Sedgwick provides a comprehensive benefits package and is an Equal Opportunity Employer.

Clinical Invoice and Payment Specialist

Company: PROCEPT BioRobotics

Location: USA

Posted Jan 22, 2025

PROCEPT BioRobotics is seeking a Clinical Invoice and Payment Specialist to ensure accurate and timely processing of invoices and payments for clinical trials. The role involves invoice management, payment processing, budget reconciliation, cross-functional collaboration, and process improvement. The ideal candidate should have a Bachelor's degree in finance, accounting, or a related field, with 2+ years of experience in clinical invoicing or a related finance role. Proficiency in financial management software and strong communication skills are required. PROCEPT offers competitive compensation, comprehensive benefits, and a supportive work environment.

Documentation Coordinator

Company: American Specialty Health Incorporated

Location: USA

Posted Jan 22, 2025

American Specialty Health is hiring a Documentation Coordinator for a remote position. The role involves creating, updating, and maintaining operations manuals and forms for various practitioner groups nationwide. The ideal candidate should have an associates degree in English, Journalism, or Communications, with a minimum of two years of experience in writing, editing, and managing editorial content, preferably in the healthcare industry. Proficiency in Microsoft Office Suite, Adobe LiveCycle Designer, and excellent communication skills are required. The position offers a salary range of $1784 to $1800 hourly, with the ability to work from home with a stable internet connection.

Lead Data Analyst - Operations & Fulfillment

Company: hims & hers

Location: USA

Posted Jan 22, 2025

The Sr Data Analyst for Operations Analytics role at Hims & Hers involves leading advanced analytics projects, mentoring junior analysts, and collaborating with cross-functional teams to drive efficiency, scalability, and innovation. The role requires expertise in operational data, storytelling, and data-driven decision-making. Key responsibilities include designing scalable platforms, tackling complex problems, establishing KPIs, identifying growth opportunities, and presenting insights to stakeholders. The ideal candidate has 8-10 years of experience in data engineering, business intelligence, or analytics, with advanced proficiency in SQL and R/Python. Strong communication skills and the ability to thrive in fast-paced environments are essential. Benefits include competitive compensation, unlimited PTO, comprehensive health benefits, and employee discounts.

Social Media Director

Company: Eventbrite, Inc.

Location: USA

Posted Jan 22, 2025

Eventbrite is seeking a seasoned social marketing leader with a proven track record in strategy, team development, campaign management, influencer partnerships, and measurement reporting. The ideal candidate will own Eventbrite's social marketing strategy, drive brand awareness, engagement, and loyalty, and ensure leadership across the organization. They will be responsible for developing and executing the social marketing strategy, defining goals, building processes, and ensuring tracking, measurement, and listening are in place. The role involves leading audience mapping, targeting, and paid media plans, driving reporting and learnings, overseeing operations, and managing a team of marketers, contractors, and agencies. The candidate should have at least 12 years of experience in social marketing, strong analytical skills, and a deep understanding of brand and social metrics.

Senior Director of UX - Ads

Company: Reddit

Location: USA

Posted Jan 22, 2025

The text describes a job posting for a Senior Director of Ads UX position. The role involves leading a team to reimagine Ads Manager and ad formats, focusing on user-centric design and advertiser success. The ideal candidate should have experience in leading UX design teams, delivering transformative solutions, and creating innovative ad formats. The role offers comprehensive benefits including healthcare, 401k matching, workspace benefits, professional development funds, family planning support, flexible vacation, and 4+ months paid parental leave.

Account Executive

Company: Truehold

Location: USA

Posted Jan 22, 2025

Truehold is a leading provider of residential sale-leasebacks, helping homeowners unlock their equity without debt or moving. The company is rapidly expanding, operating in over 20 cities and completing 2000+ transactions. Truehold's team of real estate experts delivers exceptional service, focusing on clear communication and unwavering support. The company offers a collaborative culture, competitive benefits, and flexible work arrangements. Account Executives, or Real Estate Specialists, are expected to provide best-in-class customer experiences, manage pipelines, and serve as brand ambassadors.

Web Program Manager

Company: Grafana Labs

Location: USA

Posted Jan 22, 2025

Grafana is seeking an experienced Web Program Manager to lead the evolution and optimization of Grafanacom and related web properties. The role involves driving innovation, improving user experience, and managing cross-functional teams. Key responsibilities include driving optimization and innovation, leading cross-functional collaboration, facilitating team events, ensuring SEO and website performance, managing localization and global audience focus, leveraging AI and emerging technologies, project planning and execution, risk and dependency management, communication and reporting, prioritization and resource allocation, strategic alignment with OKRs, leading web updates for events, vendor management, and continuous improvement.

Senior Software Engineer

Company: Kontakt.io

Location: USA

Posted Jan 22, 2025

Kontaktio is a platform that optimizes care operations by reducing waste, cutting costs, and improving revenue. It uses AI, RTLS, and EHR data to automate workflows, adapt in real-time, and orchestrate all aspects of care delivery. The platform is easy to deploy and scale, providing a clear picture of spaces, equipment, and people, thereby eliminating inefficiencies and enhancing the patient experience. With a measurable 10X ROI and over 20 use cases, Kontaktio is the go-to platform for better and faster care delivery operations. The company has experienced exceptional growth, expanding its team from 70 to 130 professionals and quadrupling its Annual Recurring Revenue (ARR). Kontaktio is seeking a Senior Software Engineer with a proven track record in building impactful solutions in high-paced environments. The role involves designing, developing, and deploying scalable full-stack applications, collaborating cross-functionally, building secure HIPAA-compliant systems, contributing to AI/ML-powered workflows, optimizing CI/CD pipelines, supporting on-premise and cloud-hosted applications, and driving product innovation with a user-first approach to UI/UX design and development.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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