Exceptional Service Jobs in USA

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Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Director of Product Marketing

Company: OneSignal

Location: USA

Posted Jan 05, 2025

OneSignal, a leading omnichannel customer engagement solution, is seeking an experienced Head of Product Marketing. The role involves driving product launches, developing messaging, and orchestrating campaigns. The ideal candidate should have 10+ years of product marketing experience, strong analytical skills, and the ability to lead cross-functional teams. The company offers remote work options, competitive salary, and comprehensive benefits. OneSignal is committed to fostering a diverse and inclusive workplace.

Access Counselor

Company: Brave Health

Location: USA

Posted Jan 06, 2025

Brave Health is a community-based startup aiming to make quality mental health services accessible for all. They are currently seeking a full-time Access Counselor for a remote position. The role involves driving patient engagement, educating patients about services, managing appointments, and maintaining confidentiality. The ideal candidate should have 3+ years of experience in a patient-facing healthcare role, excellent communication skills, and fluency in both English and Spanish.

Senior Product Manager

Company: Phil

Location: USA

Posted Jan 06, 2025

Phil is a San Francisco-based healthtech startup founded in 2015, aiming to revolutionize the prescription management and delivery process by connecting patients, prescribers, pharmacies, and manufacturers. The company offers an end-to-end solution, improving patient access to medicine and enabling pharma manufacturers to deliver affordable and timely therapy access. Phil is seeking a Senior Product Manager with extensive experience in operational platforms to optimize prescription fulfillment processes, ensuring efficient medication delivery and driving value for clients.

Customer Success Manager

Company: AchieveIt

Location: USA

Posted Jan 05, 2025

AchieveIt is a company dedicated to empowering organizations to achieve world-class execution on their most important initiatives. They offer a software solution that helps leaders gain crossplan visibility, improve inefficiencies, and increase collaboration. The company values adaptability, service, delivery, and teamwork. They provide a range of benefits including work from home options, competitive salary, extensive vacation and holiday time, and comprehensive insurance. AchieveIt is recognized as an Inc. Best Workplace 2024, Inc. 5000 Fastest Growing Company 2024, and has high ratings on Glassdoor, G2, and Capterra.

Regional Recruiter

Company: Equipmentsharecom

Location: USA

Posted Jan 05, 2025

EquipmentShare is hiring a remote Recruiter with a focus on high-volume recruitment for various roles including Heavy Equipment Mechanics, CDL drivers, Rental Coordinators, and Service Managers. The role involves full-cycle recruiting, building relationships with managers, and maintaining a robust pipeline of quality candidates. The company offers competitive benefits, career development opportunities, and a mission-driven work environment.

Commercial Loan Documentation Supervisor

Company: Bannerbank

Location: USA

Posted Jan 05, 2025

Banner Bank, a reputable financial institution with over 130 years of experience, is seeking a Commercial Loan Documentation Supervisor. The role involves overseeing day-to-day operations, providing leadership, and ensuring superior service to clients. The successful candidate will lead a team, interpret complex regulatory requirements, and maintain a deep understanding of the bank's loan products and processes. The position requires extensive experience in commercial and commercial real estate loan documentation, strong leadership skills, and proficiency in LaserPro loan processing software.

Customer Success Engineer

Company: Bask Health

Location: USA

Posted Jan 04, 2025

Bask is a rapidly growing telehealth platform that empowers entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily. The company is data-driven, customer-obsessed, and values ownership and accountability. The Customer Success Engineer role involves resolving customer concerns, creating and improving internal tooling, and engineering solutions to enhance the customer experience. The ideal candidate should have a background in web development, excellent communication skills, and a passion for problem-solving.

UX/UI Designer

Company: Inflowfed

Location: USA

Posted Jan 05, 2025

INflow Federal is a dynamic small business specializing in Network Modernization, Cybersecurity, and Data Modernization for the Department of Defense. They are committed to empowering their employees and customers with AIML technologies, fostering a culture of innovation and collaboration. The UIUX Designer role involves creating user-centered designs for DoD AI systems, collaborating with stakeholders, and conducting usability testing. INflow Federal values its employee culture, with over 50% of its workforce being US Military Veterans. The company is dedicated to continuous evolution and developing its people to lead customers into the future of mission systems and operations.

Associate Commercial Counsel

Company: Emburse

Location: USA

Posted Jan 04, 2025

Emburse is seeking a US or Canadian-based commercial contracts attorney to join its legal department. The role involves drafting, reviewing, and negotiating SaaS contracts, software reseller agreements, and other related contracts. The attorney will partner with various teams, provide legal advice, and ensure contract quality and accuracy. The ideal candidate should have a JD, strong communication skills, and experience in technology and software-related concepts. Familiarity with the B2B payments industry is a plus.

Enterprise Customer Success Manager

Company: Jasper AI, Inc.

Location: USA

Posted Jan 06, 2025

Jasper is a generative AI platform for marketing, recognized as one of the Top 15 Most Innovative AI Companies of 2024. With nearly 100k marketing team users, Jasper offers secure AI training, accelerates content production, and helps measure performance. The company is redefining visual marketing with advanced image features and aims to revolutionize how businesses harness AI. Jasper seeks an experienced Enterprise Customer Success Manager to drive strategic renewals, ensure ongoing adoption, and champion the success of enterprise customers.

Technical Program Manager

Company: Federato

Location: USA

Posted Jan 05, 2025

Federato is a company dedicated to providing efficient and equitable insurance solutions. They leverage AI and deep reinforcement learning to help insurance companies optimize risk portfolios, enabling them to offer fair pricing in challenging areas. Their RiskOps solution enhances underwriting decisions by utilizing underutilized data and providing real-time risk insights. Federato is seeking a software engineer with a BS in Computer Science, 6+ years of experience in software engineering or technical product management, and expertise in SaaS implementation. The ideal candidate should have strong project management skills, experience in process improvement, and coding competence in JavaScript and SQL. Federato values culture fit, innovation, and diversity, and encourages applicants who are eager to learn and adapt.

Senior Engineer

Company: Greenpages

Location: USA

Posted Jan 05, 2025

Blue Mantis is looking for a Senior Engineer and Technical Account Manager with deep expertise in Citrix technologies, including Citrix Cloud, Citrix DaaS, XenApp, and XenDesktop. The ideal candidate will manage Citrix solutions, VMware infrastructures, and Cisco UCS environments, while also troubleshooting networking configurations and serving as a Tier 3 escalation point for technical issues. The role involves acting as the primary technical liaison for key customers, managing offshore teams, and collaborating with the offshore NOC. Relevant certifications and experience with hybrid and multicloud deployment models are preferred.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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