Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Platform Engineer - Platform Infrastructure

Company: Alma

Location: USA

Posted Dec 21, 2024

The job posting is for a Senior Platform Engineer position at a remote-first company. The role involves designing, implementing, and maintaining cloud architecture solutions, collaborating with cross-functional teams, and contributing to cost management strategies. The company offers benefits such as health insurance, 401K, monthly stipends, and flexible PTO. The salary band is $200,000 - $220,000.

Football Writer

Company: The Athletic Media Company

Location: USA

Posted Dec 21, 2024

The Athletic is seeking a freelance football data writer with at least 4+ years of experience in sports journalism to support its expanding betting vertical. The role involves writing, editing, and publishing preview and explainer articles, integrating betting odds, analyzing matches, and collaborating with senior editors. Ideal candidate should have an expert knowledge of football, a journalism degree, and be flexible and collaborative.

Claims Examiner - Bodily Injury

Company: Sedgwick

Location: USA

Posted Dec 21, 2024

The text describes a career at Sedgwick, a company that values its employees and offers a positive work environment. The role of a Claims Examiner Bodily Injury involves analyzing and processing complex auto and commercial transportation claims. The job requires in-depth knowledge of personal and commercial line auto policies, medical terminology, and strong communication skills. The company offers a comprehensive benefits package and is an Equal Opportunity Employer.

Events Director

Company: LearnLux

Location: USA

Posted Dec 21, 2024

LearnLux is seeking a skilled Events Director to lead their Event Marketing efforts, focusing on B2B2C growth. The role is 100% remote within the US. The Events Director will manage digital and in-person events, coordinate with producers, manage suppliers, and communicate with stakeholders. They will also cocreate the annual event roadmap, plan logistics, and execute promotional item strategies. The ideal candidate has 5+ years of event marketing experience and a passion to grow a team.

Senior Product Manager - Billing Platform

Company: Grow Therapy

Location: USA

Posted Dec 21, 2024

The role involves creating a game-changing payments experience for therapy, building technology to improve the therapy experience, and working closely with other teams to meet revenue cycle goals. The salary range is $160,000 to $210,000. The requirements include 5+ years of product management experience in healthcare billing, technical expertise, collaboration skills, user empathy, adaptability, teamwork, and self-motivation.

Advanced TV Director

Company: OpenX

Location: USA

Posted Dec 21, 2024

OpenX is seeking a Director of Advanced TV to drive strategic value for clients, increase revenue, and grow market share in the CTV space. The ideal candidate will have experience in digital adtech, a strong understanding of digital and TV advertising, and a proven track record of hitting and exceeding revenue targets. They should be able to influence without authority, work well in complex, highly matrixed cross-functional environments, and have excellent communication and listening skills.

Construction Manager - Global Real Estate

Company: Lime

Location: USA

Posted Dec 21, 2024

Lime is seeking a Manager of Global Warehouse Construction to join their Global Warehouse Operations team. The role involves managing and overseeing all capital construction projects, collaborating with local teams, and ensuring code compliance. The individual hired will be based in the US, with a preference for those living within one hour of a Lime warehouse on the East Coast. The role is primarily remote but requires regular visits to warehouse locations.

Claims Representative - Auto

Company: Sedgwick

Location: USA

Posted Dec 21, 2024

The text describes a career at Sedgwick, a company that values its employees and offers a positive work environment. The role involves analyzing and processing auto and transportation claims, with responsibilities including claim processing, subrogation, and communication with clients. The position requires a bachelor's degree, 3 years of experience, and various skills such as analytical thinking, problem-solving, and teamwork. The company offers a comprehensive benefits package and is an Equal Opportunity Employer.

Manager – Demand Generation

Company: BPM LLP

Location: USA

Posted Dec 21, 2024

BPM is a forward-thinking accounting firm offering modern solutions to businesses worldwide. They focus on comprehensive assurance, tax, and consulting services for clients. BPM values diversity, inclusivity, and flexibility, providing meaningful careers and an integrated lifestyle for employees. They are seeking a Demand Generation Manager to drive growth through outbound marketing efforts.

Lead Frontend Engineer

Company: dscout

Location: USA

Posted Dec 21, 2024

Dscout is a fast-growing Series C-funded company seeking a Frontend Lead Software Engineer to build great software with them. They value technical quality, have a collaborative and agile environment, and work on a fast-paced project. The role involves leading the team's growth and the evolution of their tech. They use Apollo Client, TypeScript, and a design system for frontend development. The company also has a builder and analysis interfaces for researchers to manage and view data.

Principal - Machine Learning Engineer (L5)

Company: Twilio

Location: USA

Posted Dec 21, 2024

Twilio is seeking a Principal Machine Learning Engineer to lead the development of AI and ML solutions for their next gen communications platform. The role involves architecting and leading the development of cutting-edge AI/ML systems, collaborating with leadership, designing and implementing ML models, exploring AIdriven personalization and predictive analytics, and providing thought leadership in AIML technology. The role is remote and not eligible for hire in certain locations. Twilio offers competitive pay, generous time off, healthcare, and retirement savings program.

Technical Support Analyst

Company: Magnet Forensics

Location: USA

Posted Dec 21, 2024

Magnet Forensics is a global leader in digital investigative software, continually innovating to protect companies, communities, and countries. With over 4000 customers in 100+ countries, their solutions are modernizing digital investigations. As a part of Magnet Forensics, you can make a difference in the world, with support, an incredible team, and unbelievable talent and integrity.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages