Exceptional Service Jobs in USA

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Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Analytics Engineer

Company: Maximustribe

Location: USA

Posted Dec 22, 2024

Maximus is a mission-driven consumer health company seeking a Senior Analytics Engineer to build out their core data models and scale their data infrastructure. They value creativity, resourcefulness, and a passion for men's health and development. Offering world-class benefits, including premium health plans, 401k options, and flexible vacation policies.

Senior Solutions Architect

Company: phData

Location: USA

Posted Dec 22, 2024

The text describes a highly experienced Solutions Architect and Data Engineer with a strong background in leading teams, managing projects, and delivering successful outcomes. They have expertise in various cloud data platforms, programming languages, and data integration technologies. The individual seeks a RemoteFirst work environment with a collaborative culture, competitive compensation, and professional development opportunities.

Product Security Analyst III

Company: ExtraHop

Location: USA

Posted Dec 22, 2024

This job posting is for a Product Security Analyst position at ExtraHop. The role involves contributing to strengthening the security and compliance posture of ExtraHops market-leading products. The candidate will collaborate with top-tier professionals to innovate and uphold the highest standards in cloud security. They will play a key role in establishing, maintaining, and enhancing compliance with various security and regulatory frameworks. The responsibilities include running FedRAMP Continuous Monitoring ConMon processes, managing vulnerability detection and response pipelines, and collaborating with the Director of Product Security to handle customer and presales security inquiries.

Senior Software Engineer - Cosmos Platform

Company: Bishop Fox

Location: USA

Posted Dec 22, 2024

Bishop Fox is a leading authority in offensive security, offering solutions such as continuous penetration testing, red teaming, attack surface management, and product cloud and application security assessments. They have worked with numerous Fortune 100 and global technology companies. Their Cosmos platform won the 2021 SC Media Awards for Best Emerging Technology. They are expanding and hiring a Senior Software Engineer to work on innovative offensive SaaS software.

Senior Product Designer

Company: CaptivateIQ

Location: USA

Posted Dec 22, 2024

CaptivateIQ is a leading Sales Performance Management solution that helps revenue teams automate processes, hit revenue targets, and adapt with business change. With backing from Sequoia Accel ICONIQ Sapphire Ventures and other leading investors, CaptivateIQ is on a mission to enable every company to improve their return on incentives and sales planning. They are seeking a Senior Product Designer to lead the design thinking and delivery process, problem-solve, innovate, and collaborate with cross-functional teams.

Sales Operations Specialist

Company: GuidePoint Security

Location: USA

Posted Dec 22, 2024

The Sales Operations Specialist SOS role involves supporting sales and marketing efforts, managing SalesForcecom, and interacting with various business partners. The SOS is responsible for generating quotes, tracking opportunities, and processing orders. They also serve as a liaison between customers, vendors, and outside sales executives. The role requires strong communication skills, technical sales support, and the ability to multitask. The SOS must have a positive attitude, strong drive for results, and the ability to deal with ambiguity.

Senior Software Engineer II - Infrastructure Security

Company: HubSpot

Location: USA

Posted Dec 22, 2024

HubSpot's Infrastructure Security team is responsible for providing world-class infrastructure as a service to enable the product team to build, operate, and scale HubSpot's products securely. They solve technical and security challenges to keep HubSpot fast, lean, and secure. They are looking for software engineers who are excited about working at scale, improving reliability and uptime, and have experience with programming languages like Java, C, and Python, as well as knowledge of public cloud infrastructure and secure development practices.

Senior Product Security Engineer

Company: ExtraHop

Location: USA

Posted Dec 22, 2024

ExtraHop is seeking a Sr Product Security Engineer with experience in cloud security, infrastructure security, SIEM technologies, DevOps, and software development. The role involves implementing and operating Splunk Cloud Platform and Enterprise Security, EDR and NDR solutions, and defining standards for secure configuration of application and infrastructure components. The candidate must have 8+ years of experience in security engineering, software development, or DevOps with a focus on securing complex systems and modern cloud infrastructure.

Sr. Product Manager - JA Labs (Lean Startup, Experimentation)

Company: JustAnswer

Location: USA

Posted Dec 22, 2024

The role of Senior Product Manager for JustAnswer Labs involves leading the ideation, creation, and launch of innovative products that delight customers and unlock a $100M+ business opportunity. The role requires blending Generative AI with human expertise to deliver unparalleled customer experiences, driving new product initiatives, and applying lean startup principles and agile practices. The ideal candidate should have a proven track record of delivering innovative first-generation products, strong collaboration skills, and experience with Generative AI or advanced tools to elevate user experiences.

Academy Content Coordinator

Company: Pax8

Location: USA

Posted Dec 22, 2024

The Academy Content Coordinator is responsible for managing projects to completion, coordinating with resources, conducting research, and creating educational content. The role requires a proactive and organized individual who can manage multiple projects and ensure timely delivery of high-quality content.

Senior Product Marketing Manager

Company: Qualia

Location: USA

Posted Dec 22, 2024

Qualia is seeking a Senior Product Marketing Manager to lead the go-to-market strategy for their growing Shield and Connect product lines. The role involves managing go-to-market initiatives, leading product feature launches, and integrated campaigns. The individual will also produce content such as product collateral, videos, and customer case studies. The company values cross-functional collaboration and a fast-paced, dynamic environment.

Associate, Retailer Loyalty Programs

Company: Juul Labs

Location: USA

Posted Dec 22, 2024

Juul Labs is seeking a Loyalty Programs Associate to drive the retail promotion strategy for their brand. The role involves honing analytical skills, building a network, and collaborating with various teams. The successful candidate will have experience in trade, project management, and working with retail chain accounts. Juul Labs offers equal opportunity employment and a diverse work environment.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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