Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

SEM Marketing Lead Experiences & Services

Company: Airbnb

Location: USA

Posted Dec 18, 2024

The Growth Marketing team at Airbnb is seeking a Growth Marketing Lead Pilots to identify new channels and avenues for business growth, with a focus on global expansion and new products and services. The role involves end-to-end execution of SEM growth initiatives, collaboration with key stakeholders, and presentation of demand-driving product and marketing initiatives. The ideal candidate has 10+ years of relevant SEM experience and a strong understanding of SEM marketing tech stack, data pipelines, tracking, testing, analytics, and financial metrics.

Solutions Marketing Director

Company: Clari

Location: USA

Posted Dec 18, 2024

Clari is a revenue platform that provides forecasting accuracy and visibility from the sales rep to the board room. It helps companies like Okta, Adobe, Workday, and Zoom drive revenue accuracy and precision. The team is focused on customer-first marketing, positioning, and gotomarket strategy. The role is a fully remote opportunity with responsibilities including developing and launching key Clari solutions, owning the Revenue Platform narrative, and driving new product introductions.

People Program Management Specialist

Company: Magic Leap, Inc.

Location: USA

Posted Dec 18, 2024

The text describes a role within the People Team organization as a People Program Management Specialist. The role involves supporting various HR verticals with data analytics, special projects, and program administration. It also includes facilitating immigration processes for new hires and existing employees, ensuring compliance with employment legislation and internal policies. The ideal candidate should have a strong knowledge of standard recruiting practices and experience working with employees from diverse backgrounds.

Construction Coordinator

Company: Roofstock

Location: USA

Posted Dec 18, 2024

The text describes a job opportunity for a Construction Coordinator at Roofstock, a leading end-to-end investment platform for single-family rental homes. The role involves managing construction and renovation projects, coordinating with internal and external stakeholders, and ensuring project timelines are met. The company offers competitive benefits and is committed to equal employment opportunities.

Customer Support Specialist

Company: Roadie

Location: USA

Posted Dec 18, 2024

Roadie, a UPS company founded in 2014, offers logistics management and crowdsourced delivery services for last-mile delivery. They provide access to over 200,000 independent drivers nationwide, enabling businesses to offer delivery options for various industries. Roadie is looking for a Customer Support Specialist to provide phone, email, and text-based support to customers, partners, users, and other community members. The role requires excellent communication and problem-solving skills, as well as a customer-first mentality. The position offers competitive compensation, health insurance, 401k with company match, tuition and student loan repayment assistance, generous PTO, monthly 3-day weekends, and a monthly WFH stipend.

Director - Engineering, Inventory

Company: Restaurant365

Location: USA

Posted Dec 18, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and back-office operations. They are looking for a dynamic Director of Engineering to lead a team of software developers, drive architectural advancements, and foster a collaborative environment. The role requires a Bachelor's or Master's degree in Computer Science, 10+ years of engineering experience, and expertise in various technologies. The company offers comprehensive medical benefits, 401k with matching, equity options, unlimited PTO, and wellness initiatives.

Team Lead - Community

Company: HubSpot

Location: USA

Posted Dec 18, 2024

HubSpot is seeking a dynamic and highly organized Team Lead for their Community team. The role involves managing and scaling the team, driving efficiencies, supporting projects and programs, and being a supportive and organized team leader. The ideal candidate should be a compassionate yet firm leader who excels at providing timely, actionable feedback and fostering a supportive and organized team environment.

Deal Desk Specialist

Company: Restaurant365

Location: USA

Posted Dec 18, 2024

The text describes a role at Restaurant365, a SaaS company disrupting the restaurant industry. The Deal Desk SpecialistAnalyst will be responsible for creating and maintaining accurate pricing and contract data, assisting sales in navigating complex requirements, and making the process more efficient and effective. The role requires a trusted advisor to the Sales team, cross-functional collaboration, and proficiency in MS Excel and Salesforce CRM or CPQ. The position offers a salary of $80000-$110000, comprehensive medical benefits, 401k with matching, equity option grant, unlimited PTO, and company holidays.

Platform Product Manager - FinTech

Company: Airbnb

Location: USA

Posted Dec 18, 2024

The Finance Technology team at Airbnb manages a complex and innovative ecosystem of products and applications, responsible for driving key outcomes for all stakeholders. They focus on ensuring taxes are handled correctly, managing cash, reconciliation, hedging, treasury, and providing critical data and metrics. They also offer top-to-bottom insurance protection for guests and hosts, and enterprise applications to employees. The team is constantly evolving and working on new initiatives, including developing a global taxpayer information product and a robust invoicing platform.

Product Counsel

Company: Stripe

Location: USA

Posted Dec 18, 2024

Stripe is a financial infrastructure platform for businesses, helping millions of companies accept payments, grow their revenue, and accelerate new business opportunities. The company's mission is to increase the GDP of the internet, and they are looking for a product lawyer to join their team. The ideal candidate should be passionate about Stripe's mission, a team player, and have experience in commercial contracting, product counseling, payments, financial services, and financial regulations.

Staff Software Engineer - Trust Platform

Company: Airbnb

Location: USA

Posted Dec 18, 2024

The Trust team at Airbnb is responsible for protecting the community and platform from fraud, ensuring high standards for hosts, guests, and experiences. They work closely with fraud defense teams to tackle evolving attack vectors and build platform features for friction, rules, and enforcement tools. The role is for a senior engineer to design, implement, and operate resilient and scalable distributed systems, build platform capabilities, and provide critical input in the team's roadmap and technical direction.

Senior Vice President - SMB/Growth

Company: Emburse

Location: USA

Posted Dec 18, 2024

The text describes a growth opportunity for Sales Executives within the Emburse family to serve emerging markets in North America with FinTech solutions. The role involves managing and mentoring sales teams, developing strategies, and collaborating with other teams to drive success and meet quotas.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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