Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Solutions Architect

Company: Docker

Location: USA

Posted Dec 18, 2024

Docker is a remote-first company with a strong focus on simplifying the lives of developers who create world-changing apps. The company has raised significant funding, experienced exponential revenue growth, and is looking for a talented Sr Solution Architect to join their rapidly expanding team. The role involves working closely with customers, sales, engineering, and product management to ensure customer satisfaction, help customers adopt Docker products, and present on various topics related to Docker and DevOps.

Contracts Program Manager

Company: Vercel

Location: USA

Posted Dec 18, 2024

Vercel offers a Frontend Cloud service for building and scaling web applications. They have an opportunity for a Contracts Program Manager to join their Legal team and support sales and procurement deals. The role involves learning Vercel's internal structures, product offerings, and policies. The candidate should have experience in contract negotiation, independently drafting and executing commercial contracts, and building technology solutions for contracting programs.

Security Researcher

Company: Vercel

Location: USA

Posted Dec 18, 2024

Vercel's Frontend Cloud provides a developer experience and infrastructure to build, scale, and secure a faster, more personalized web. They use Vercel to build dynamic user experiences on the web and are seeking a Security Researcher to strengthen their security posture. The role involves vulnerability research, WAF rule development, customer enablement, threat intelligence, product roadmap shaping, and security tooling development.

Senior Director of B2B Marketing

Company: TeamSnap

Location: USA

Posted Dec 18, 2024

TeamSnap is seeking a Senior Director for its B2B business lines to drive market leadership and revenue growth for its software and payment solutions and advertising and sponsorship solutions serving the massive youth sports market. The ideal candidate is a strategic growth-focused leader with deep experience leading high-impact B2B marketing teams in SaaS businesses.

CRO Product Manager

Company: QuinStreet

Location: USA

Posted Dec 18, 2024

The job posting is for a CRO Product Manager to join a team and work on enhancing and creating digital products to increase revenue and user conversion. The role involves building the web product roadmap, managing digital product pipeline, working with cross-functional teams, and identifying high-growth opportunities. The required qualifications include a business degree, 3+ years of product management experience, and strong analytical skills.

Digital Sales Representative - Expansion

Company: Twilio

Location: USA

Posted Dec 18, 2024

Twilio is seeking a Digital Sales Representative to lead relationships with Self Service customer base and Communications platform customers. The role involves managing and expanding customer accounts, executing programmable sales plays, and working crossfunctionally with internal teams. Required experience includes a technical SaaS/CPaaS background, business forecasting, and analytical account development strategy. The role is remote and not eligible for hire in certain states. Twilio offers competitive pay, generous time off, healthcare, and retirement savings program.

Financial Systems Manager

Company: HubSpot

Location: USA

Posted Dec 18, 2024

The text describes a job posting for a Manager of Financial Systems in a FinTech Product Group. The role involves managing a team of Business Systems Analysts, collaborating with the CFO, building integrations, and ensuring compliance with regulations. The ideal candidate has 5+ years of experience in managing accounting systems, with a focus on NetSuite, and experience in building integrations. They should have strong communication skills and be able to solve problems and navigate ambiguity.

Manager, Customer Management

Company: Carrot Fertility

Location: USA

Posted Dec 18, 2024

Carrot Fertility is seeking a Manager of Customer Management to lead a team of Customer Success Managers. The role involves building strategy, delighting customers, and working closely with cross-functional teams to deliver a best-in-class experience. The team serves as the main point of contact for customers and has successfully managed complex projects. Carrot Fertility is a leading global fertility and family-building platform with a passion for delighting customers and improving their overall Carrot experience.

CaptiveAire Systems - Technical Sales and Field Service Engineer

Company: CaptiveAire Systems

Location: USA

Posted Dec 18, 2024

The text provides information about a job position, specifically a Technical Sales and Field Service Engineer role with CaptiveAire Systems. The role is remote and based in the USA, with the start date being December 18.

Infrastructure and Security - Engineering Manager

Company: KoBold Metals

Location: USA

Posted Dec 18, 2024

KoBold is a privately held mining exploration company that is building AI models for mineral exploration and deploying them alongside novel sensors to guide decisions. They have become the largest independent mineral exploration company and the largest exploration technology developer. They have a portfolio of more than 60 other projects, each of which has the potential for another high-quality discovery. They are hiring an Infrastructure and Security Engineering Manager to accelerate their mission.

Software Engineer - Cyber Policies

Company: Coalition, Inc.

Location: USA

Posted Dec 18, 2024

The Cyber Policies team at Coalition is responsible for developing and sustaining a cyber policy platform. The role involves writing backend services, designing systems, and ensuring high integrity business operations. The team is cross-functional and collaborative, working with various stakeholders. The team's responsibilities include building out high-quality APIs, designing public interfaces, and collaborating with SRE. The team requires API and service development in Python and/or Go, production-tested cloud-native development, and experience with container-based deployment. The compensation reflects the cost of labor across several US geographic markets, with a range of $85,000 to $130,000 per year.

Lead Executive Assistant

Company: Clari

Location: USA

Posted Dec 18, 2024

Clari's Revenue platform offers forecasting accuracy and visibility, helping companies like Okta, Adobe, Workday, and Zoom improve sales performance. The role of an Executive Assistant at Clari involves supporting C-level executives, managing travel arrangements, and ensuring seamless customer service. Clari is a remote-first company offering competitive wages, stock options, and company-paid benefits.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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