Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Manager - Training (Post-Sales Teams)

Company: brightwheel

Location: USA

Posted Dec 17, 2024

Brightwheel is seeking a Training Manager to join the Internal Enablement team. The role involves overseeing and expanding the training function, leading and managing a team of trainers, and driving team growth to meet evolving training needs and organizational goals. The Training Manager will design and facilitate trainings, lead performance analyses, develop a comprehensive roadmap and strategy for PostSales Enablement, and collaborate with senior leaders to identify gaps in knowledge or skills.

Solution Architect Leader - AWS

Company: TTEC Digital

Location: USA

Posted Dec 17, 2024

TTEC Digital is seeking a Solution Architect Leader to join their AWS Partner Practice. The role involves leading a team of solution architects, driving technical strategy, and collaborating with clients, partners, and internal teams to design cutting-edge solutions in the cloud and CX innovation space. The candidate should have 10+ years of experience in solution architecture, proven leadership skills, deep expertise in the AWS ecosystem, and the ability to articulate technical concepts to business leaders.

Group Program Manager - Dealer Insights & Strategy

Company: General Motors

Location: USA

Posted Dec 17, 2024

The role of Program Manager Dealer Insights and Strategy at Global Marketing is to support various teams with insights for decision-making and strategy development. The position involves technical analysis, reporting, cross-functional collaboration, and leading a team of strategists. The successful candidate will have 58+ years of experience in analytics, data science, or quantitative insights in an enterprise setting, as well as experience leading technical teams. The role requires strong stakeholder management, data-driven storytelling, and the ability to prioritize and manage multiple tasks and projects.

Senior Cyber Security Consultant- Compliance

Company: GuidePoint Security

Location: USA

Posted Dec 17, 2024

The position requires delivering world-class cyber security assessment and advisory services across multiple Compliance offerings. The role involves working effectively as a team member on large engagements, remaining current on technical knowledge and industry developments, and contributing to practice and offering development. The minimum requirements include a Bachelor's degree in Information Technology or Information Security related field, demonstrable experience and expertise in modern technology architectures, and at least three years of operational experience implementing controls in support of a cyber security standard framework.

Dir., Legal & Business Affairs

Company: Platform Science

Location: USA

Posted Dec 17, 2024

Platform Science is a global open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They hire diverse people and value thoughtful actions and empathy. The Director of Legal and Business Affairs role requires heavy transactional experience, substantive areas expertise, and solid experience with various business processes. The role involves supporting revenue-related activities, global enterprise sales, and commercial arrangements. The company offers various benefits to regular full-time employees, including medical, dental, and vision insurance, short-term and long-term disability insurance, AD&D and life insurance, 401k plan, paid vacation, sick leave, holidays, and six weeks of paid parental leave.

Care Advocate

Company: Tomorrow Health

Location: USA

Posted Dec 17, 2024

This is a job posting for a part-time Customer Experience Team member at Tomorrow Health. The role involves managing order intake, performing internal workflows, engaging with patients and caregivers, and interacting with healthcare partners. The position is remote and requires a minimum of 15 Mbps download and 3 Mbps upload internet services, as well as access to a HIPAA-compliant private workspace. The salary range is $1500-$1600 per hour. The team values improving customer experience, collaboration, and diversity.

Member Concierge

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 17, 2024

American Specialty Health is seeking a Member Concierge to join their team. The position involves enhanced coordination between members and providers for Virtual Physical Therapy and Fall Prevention services. The Member Concierge will verify program eligibility, complete assessments, obtain member payment responsibilities, coordinate appointment scheduling, and provide technical support. The role requires remote work with a stable internet connection and company-provided technology equipment. The Member Concierge will also handle intake navigation services, administrative support, and manage time to ensure calls are answered within required time frames.

Strategic Finance Manager

Company: Roofstock

Location: USA

Posted Dec 17, 2024

Roofstock is a leading end-to-end investment platform for single-family rental homes, aiming to make real estate investing accessible, cost-effective, and simple. The company has raised $240 million in Series E funding, expanded to offices in California, Texas, New York, and remote locations, and acquired several companies to grow its services. The Strategic Finance Manager role involves managing financial forecasting and budgeting, providing strategic recommendations, and leading the finance department. The company offers competitive benefits and is committed to equal employment opportunities.

Claims Examiner

Company: Sedgwick

Location: USA

Posted Dec 17, 2024

The text describes a career at Sedgwick, a company that values its colleagues and offers a positive work environment. The role of a Claims Examiner involves analyzing complex claims, ensuring timely resolution, and maintaining professional client relationships. The company provides a comprehensive benefits package and is an Equal Opportunity Employer.

Sr. Instructional Designer

Company: Nextech

Location: USA

Posted Dec 17, 2024

Nextech is a leader in specialty healthcare technology solutions, offering an evergrowing team and iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. They invest in employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits. They are looking for talented individuals in software engineering, finance, accounting, customer support, or business development. The Senior Instructional Designer will develop engaging instructional materials, facilitate training sessions, and collaborate with subject matter experts. They require 5+ years of experience in designing and implementing large-scale training programs for SaaS organizations or other technology-driven environments.

Senior Zuora Administrator

Company: BigCommerce

Location: USA

Posted Dec 17, 2024

BigCommerce is looking for a driven Senior Zuora Administrator to join their Business Applications team in Austin, TX. The role involves strategy planning, deployment, and operational management of the Zuora application, as well as integrations with other systems. The successful candidate will have 3-5 years of experience with Zuora recurring billing software, a minimum Bachelor's degree, and strong technical and communication skills.

Senior Manager - Workforce Strategy & Experience

Company: Restaurant365

Location: USA

Posted Dec 17, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry, offering a cloud-based platform for accounting and backoffice operations. They emphasize empowering team members, continuous improvement, and best-in-class services. The company seeks a dynamic Senior Manager for Workforce Strategy and Workplace Experience to lead various HR initiatives, including offshoring, contingent workforce management, headcount planning, and organizational optimization. The role requires a Bachelor's or Master's degree in HR, Business Administration, or a related field, along with 8+ years of experience in workforce management, real estate management, or related HR functions. The successful candidate will have strong leadership, analytical, and project management skills, as well as a deep understanding of global HR practices and labor laws.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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