Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Film & Television Onboarding Specialist

Company: Wrapbook

Location: USA

Posted Dec 16, 2024

Wrapbook is a smart and intuitive platform that simplifies production, payroll, and accounting processes. It offers a unified platform for managing teams, projects, and expenses. The company is trusted by top production companies and has raised $130M. They are hiring a Film and TV Onboarding Specialist to ensure a smooth transition for new clients.

Staff Infrastructure Engineer

Company: Northbeam

Location: USA

Posted Dec 16, 2024

Northbeam is a rapidly growing e-commerce marketing intelligence platform company that is looking for an experienced engineer to join their team. The company values growth mindset, customer focus, ownership mentality, radical candor, and empathic disposition. They offer equity package, generous base salary, healthcare benefits, travel to meet with the team, flexible PTO policy, and 12 company-paid holidays.

Manager, Business Intelligence

Company: Jungle Scout

Location: USA

Posted Dec 16, 2024

Jungle Scout is seeking a Manager Business Intelligence to lead data infrastructure, analytics, and reporting for their growing team. The role involves designing and implementing data models, optimizing ETL processes, managing data pipelines, and developing Power BI dashboards. The successful candidate will also build and maintain churn and retention models, conduct exploratory data analysis, and collaborate with various teams. The company offers a remote-first culture, competitive compensation, and comprehensive benefits.

NAM Analytics Technical Sales Specialist

Company: Confluence

Location: USA

Posted Dec 16, 2024

Confluence is a global company in the financial services industry seeking a Technical Sales professional with 7+ years of experience in performance attribution and risk segments. The role involves working with clients to implement SaaS-based data and analytics solutions. The company offers generous benefit packages, flexible working options, and a salary range of $135,000 to $145,000 annually.

Security Operations Analyst

Company: Gusto, Inc.

Location: USA

Posted Dec 16, 2024

The Security Operations team at Gusto is seeking an experienced Security Analyst to join them in advancing their security operations and vulnerability management initiatives. The role involves driving the Vulnerability Management Program, collaborating with multiple areas of the company, and performing real-time monitoring, incident response, and post-incident analysis. The ideal candidate should have experience with security tools, cloud environments, and a proactive approach to incident response.

Customer Support Specialist

Company: Heartflowinc

Location: USA

Posted Dec 16, 2024

HeartFlow Inc is a medical technology company advancing the diagnosis and management of coronary artery disease, the leading cause of death worldwide. They offer the HeartFlow FFRCT Analysis product, a noninvasive cardiac test supported by the ACCAHA Chest Pain Guidelines, which provides a color-coded 3D model of a patient's coronary arteries. HeartFlow is a VC-backed company with international recognition, cleared for use in multiple countries, and serving over 350,000 patients worldwide. The Customer Support Specialist role is a full-time position responsible for delivering world-class customer service for HeartFlow's web-based medical software products.

Member of Technical Staff - Dataset Engineering

Company: Runway

Location: USA

Posted Dec 16, 2024

The role of a Dataset Engineer at Runway is to curate, build, and optimize datasets for model training. The ideal candidate should have strong machine learning skills, extensive experience with large-scale datasets, and an understanding of creativity tools. The role involves developing and maintaining large-scale multimodal datasets, optimizing models for data preprocessing tasks, and working with a world-class research team to push the boundaries of content creation.

Head of Brand Marketing

Company: Rula

Location: USA

Posted Dec 16, 2024

The text expresses a strong commitment to mental health, with a focus on creating a world where mental health is embraced and no longer stigmatized. The role of a Marketing Leader is to own and elevate Rula's brand marketing efforts, driving brand awareness and impact during rapid growth. The ideal candidate should have experience in brand marketing, leadership, and a proven track record of developing compelling brand stories that deliver measurable business impact.

Sr. Content Writer I - GTM Content

Company: Smartsheet

Location: USA

Posted Dec 16, 2024

Smartsheet is looking for a Senior Content Writer to join their Content Strategy Team. The ideal candidate is a storyteller and strategic thinker who can balance creativity with business objectives. The position involves producing high-quality engaging materials that drive brand awareness, lead generation, and customer engagement. The candidate will work closely with the design team and collaborate across functions to deliver compelling content to the right audience at the right time.

Staff Customer Success Manager

Company: Runway

Location: USA

Posted Dec 16, 2024

The role of a Staff Customer Success Expert at Runway involves serving as the primary point of contact for customer portfolio management, collaborating with cross-functional teams to ensure optimal customer experience, and fostering long-term partnerships. The ideal candidate should have an agile and dynamic mentality, be comfortable with change, and willing to go above and beyond to ensure a job is done optimally.

Learning Designer

Company: PresenceLearning

Location: USA

Posted Dec 16, 2024

Presence is a leading teletherapy provider offering award-winning technology to connect speech-language pathologists, occupational therapists, and behavior and mental health specialists to schools and organizations. They are a remote-first workforce with a focus on schedule coordination, schedule coordination, and schedule coordination. The role of the Learning Designer is to collaborate with SMEs, use instructional design principles, and ensure content meets quality standards. They will also support live events, manage the LMS, assess learning experiences, and collaborate with other departments.

Technical Support Associate - HVAC/R

Company: Budderfly

Location: USA

Posted Dec 16, 2024

Budderfly is a fast-growing private equity-backed energy management outsourcing company committed to reducing global carbon emissions for small to medium-sized enterprises. They are seeking a Technical Support Associate for their HVACR role, requiring customer focus, technical troubleshooting skills, and experience with HVAC, refrigeration, and electrical systems. The company offers career advancement, competitive pay, and a full benefits package. They are committed to equal employment opportunities and welcome applicants with disabilities.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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