Exceptional Service Jobs in USA

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Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Director - Key Accounts

Company: OpenTable

Location: USA

Posted Dec 15, 2024

OpenTable is seeking a Director of Key Accounts to lead a newly established team dedicated to building and nurturing partnerships with prestigious restaurants in the US. The role involves improving mutual value creation for OpenTable and key account partners while driving the success of related programs and initiatives.

Business Development Manager - Cardiology

Company: Tempus

Location: USA

Posted Dec 15, 2024

The text expresses a strong interest in hiring a Business Development Manager for Tempus' Cardiology team. The role involves driving strategic business collaborations, creating detailed strategic plans, leading proposal work, and coordinating cross-functional teams. The candidate must have deep domain knowledge of the Cardiac Devices or Cardiac Software industry, expertise in healthcare with a focus on cardiology and electrophysiology, and experience selling capital or software solutions into the healthcare landscape.

Inside Sales Manager II

Company: Nextech

Location: USA

Posted Dec 15, 2024

Nextech is a leader in specialty healthcare technology solutions, offering an evergrowing team guided by iCREATE values. They invest in employees with competitive pay, a bonus structure, great healthcare, and other benefits. They are looking for talented individuals in software engineering, finance, accounting, customer support, or business development. The Inside Sales Manager is responsible for processing addon orders, generating new sales, and working with clients. They require a minimum of 3 years of inside sales experience with quota attainment, a bachelor's degree, and experience with customer relationship management software.

Engagement Manager

Company: Rackspace

Location: USA

Posted Dec 15, 2024

The Rackspace Engagement Manager is responsible for managing multiple related projects, ensuring coherence in the program, and developing project plans. They must adhere to company policies, manage customers, and provide guidance on utilizing services. The role requires a Bachelor's Degree in a related field, at least 2 years of experience, and certifications like PMP, Scrum Master, or AWS Cloud Practitioner. The anticipated starting pay range varies by location.

Director - People Business Partner

Company: G-P

Location: USA

Posted Dec 15, 2024

The position of Director of Human Resources is seeking a strategic and impactful individual to collaborate with senior leaders and develop HR strategies aligned with organizational objectives. The role is critical in driving organizational effectiveness and fostering a culture of continuous improvement and growth.

Salesforce Solution Architect

Company: OpenTable

Location: USA

Posted Dec 15, 2024

OpenTable is an industry leader in the hospitality industry with a unique insight into the world of hospitality. They champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations, and maximize revenue. The role involves enhancing Salesforce architecture, supporting the Global Sales and Services organization, and optimizing a complex Salesforce instance. The position requires strategic recommendations, technical solutions, and collaboration with various departments.

Partner Marketing Manager - AWS

Company: TTEC Digital

Location: USA

Posted Dec 15, 2024

TTEC Digital is seeking a Partner Marketing Manager for their marketing department. The role is a 100% remote opportunity and involves developing and executing a strategic marketing plan for their fast-growing CX technology partner ecosystem with a focus on the AWS partnership. The ideal candidate should have 10+ years of B2B marketing experience, experience working with partners in the technology industry, AWS partner ecosystem experience, and expertise in planning integrated marketing campaigns with KPIs.

Staff Data Analyst - GTM

Company: Vercel

Location: USA

Posted Dec 15, 2024

The text describes a role as a Staff Data Analyst at Vercel, where the candidate will transform data into actionable insights, drive operational efficiency, and influence product and business strategies. The role involves establishing key metrics, building dynamic visualizations, automating reporting workflows, and identifying areas for improvement. The candidate will work with product, business, and leadership teams to understand their goals and translate them into data-driven solutions. The role also includes designing and implementing new analytics datasets, prototyping and iterating on dashboards, and supporting data accessibility. The candidate should have 6+ years of experience in a similar role, be proficient in SQL, have tech industry experience, and be familiar with applied statistics and scripting languages like Python or R. The role offers a great compensation package, stock options, inclusive healthcare, learning and growth opportunities, flexible time off, and remote-friendly work arrangements.

Business Analyst

Company: Oddball

Location: USA

Posted Dec 15, 2024

Oddball is seeking a Business Analyst to work on a pivotal Federal program that positively impacts millions of Americans daily. The ideal candidate should have experience in customer support, technical support, training materials development, and collaboration tools. They should also have a consultant mindset, experience in Agile development, and be able to work remotely. Oddball is an equal opportunity employer and offers competitive compensation.

Sr. Product Specialist

Company: Clari

Location: USA

Posted Dec 15, 2024

Clari's Revenue platform offers forecasting accuracy and visibility, helping sales teams meet or exceed their revenue targets. The platform is used by leading companies like Okta, Adobe, Workday, and Zoom. Clari is seeking a Product Specialist to build deep knowledge in the Forecasting area and drive customer engagement. The role is fully remote and offers competitive compensation, benefits, and a supportive culture.

Product Manager

Company: Appen

Location: USA

Posted Dec 15, 2024

Appen is a global leader in AI enablement, leveraging a vast crowd of over one million skilled contractors to collect and label various types of data for innovative AI systems. They are trusted by major tech companies and are committed to creating an inclusive workplace. The role of a Product Manager involves leading frontend UI development, understanding market needs, and ensuring high-quality user-centric products.

Practice Director - Data Engineering and AI/ML

Company: Rackspace

Location: USA

Posted Dec 15, 2024

The text describes a high-level leadership role in a Data Engineering Analytics and AIML practice. The Practice Director is expected to be a visionary leader with extensive experience in managing teams, delivering projects, and driving growth. The role requires strong communication skills, business line oversight, and expertise in Data, AI, and technology solutions. The Practice Director will lead a team of Data Engineers, Data Architects, and Machine Learning professionals, and will be responsible for strategic vision, team and individual development, engagement management, and business development.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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