Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Account Executive

Company: Magnet Forensics

Location: USA

Posted Dec 13, 2024

Magnet Forensics is a global leader in digital investigative software, continually innovating to protect companies, communities, and countries. With over 4000 customers in 100 countries, their solutions are crucial in modernizing digital investigations. As a part of Magnet Forensics, you can make a difference in the world, with a high-performance operating group, clear mission, and profitable growth. The role involves developing and executing territory plans, prospecting for new clients, cross-selling and upselling, and more. The company values integrity, accountability, and respect, and offers competitive compensation, benefits, and continuous learning opportunities.

Benefits Partner

Company: Dropbox

Location: USA

Posted Dec 13, 2024

The text describes a role for a Benefits Partner at Dropbox, who will work with a small team to offer competitive benefits to employees. The role involves managing benefit plans across the US and Canada, collaborating with partners, and ensuring employee understanding and accessibility of benefits. The ideal candidate has 5+ years of benefits experience, strong communication skills, and analytical thinking.

Network Engineer III

Company: First Citizens Bank

Location: USA

Posted Dec 13, 2024

This position involves technical support for the bank's data or voice network infrastructure, including installing, maintaining, and supporting network infrastructure. The role requires Tier 3 support for networking issues, managing network components, and driving operational excellence. The candidate should have a Bachelor's degree and 4 years of experience in data voice or converged networking, with in-depth knowledge of numerous networking technologies and protocols.

Customer Service Representatives/Streaming Services

Company: Sutherland

Location: USA

Posted Dec 13, 2024

Sutherland is seeking enthusiastic and people-oriented professionals to join their dynamic team in supporting customers of a global giant in the streaming media and entertainment industry. The role offers an attractive hourly rate, paid training, generous PTO, and 401k. It also provides monthly recognition and incentive programs, medical dental and vision benefits, EAP health and wellness programs, and more. A strong promote-from-within policy is in place.

Senior Manager Delivery

Company: Appen

Location: USA

Posted Dec 13, 2024

Appen is a global leader in AI enablement, leveraging a vast crowd of over one million skilled contractors and advanced AI-assisted data annotation platforms. They are trusted by major tech companies and help build innovative AI systems. Appen is committed to creating an inclusive workplace and ensuring AI models are helpful, honest, and harmless. They offer remote job opportunities and expect high-performing project management skills.

Strategist - Audience Selection

Company: General Motors

Location: USA

Posted Dec 13, 2024

The Marketing Applied Sciences MAS team is responsible for developing audience-driven solutions to help GM Organizations achieve their business goals. The individual will work as a member of a multidisciplinary team to drive solution design, development, and deployment of audience models in support of marketing efforts. The role requires strong technical and communication skills, as well as the ability to work with cross-functional stakeholders and manage relationships with internal and external clients.

Senior Technical Program Manager

Company: Wasabi

Location: USA

Posted Dec 13, 2024

Wasabi is a fast-growing company offering innovative cloud storage solutions. They are seeking a Senior Technical Program Manager to lead engineering programs and GTM launches. The role involves managing engineering projects, executing GTM strategies, and collaborating with cross-functional teams.

SAS Data Analyst II

Company: Celerion

Location: USA

Posted Dec 13, 2024

Celerion is a company committed to swift and exceptional clinical research through translational medicine. They are seeking a full-time SAS Data Analyst II to join their Data Management and Biometrics team and provide SAS statistical support for analysis and reporting of clinical data in early-stage clinical research studies. The position requires a Bachelor's degree in Statistics, Mathematical Science, or Computer Science with 3+ years of SAS programming experience or an advanced degree with 1+ years of SAS programming experience in a related industry. The company values integrity, trust, teamwork, and respect, and is an equal opportunity employer.

Accounting Associate

Company: Strapi

Location: USA

Posted Dec 13, 2024

Strapi is a globally distributed team of over 60 creative and productive individuals, offering a fully remote, inclusive, and diverse environment. They are seeking an Accounting Associate to support financial close, maintain General Ledgers, prepare financial reconciliations, and consolidate financial statements. The role requires strong knowledge of transfer pricing and managing tax compliance processes. The candidate should have a Bachelor's Degree in Accounting, US GAAP experience, and proficiency in Excel, QuickBooks, and Google Sheets.

Product Marketing Manager

Company: COMPLY

Location: USA

Posted Dec 13, 2024

COMPLY is a high-growth organization offering comprehensive benefits, unlimited PTO, and remote work flexibility. They are seeking a Product Marketing Manager to conduct research, analysis, and positioning for their compliance solutions. The role involves market research, expansion and adoption, and product launches. The compensation range is $110,000 - $120,000 per year.

Sales Executive - Salesforce

Company: TTEC Digital

Location: USA

Posted Dec 13, 2024

TTEC Digital is seeking a Salesforce Practice Specialist to drive revenue growth and expand the client base for their Salesforce practice. The ideal candidate should have 10+ years of experience in an enterprise space with consulting and technical delivery experience, 8+ years in a quota-carrying and sales role, and experience with Salesforce technology solutions. The position offers a competitive salary, benefits, and the opportunity to participate in an annual incentive program.

Customer Success Manager II

Company: Toast

Location: USA

Posted Dec 13, 2024

The text describes a role within Toast, a restaurant technology company, as a Customer Success Manager (CSM). The CSM will engage with customers, provide strategic support, and drive activation and adoption across Toast's product suite. The role requires technical knowledge, data-driven decision making, and the ability to diagnose customer issues and develop strategies. The starting pay rate is $82,000.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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