Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Lead ML Infra Engineer - Machine Learning & Data Infrastructure

Company: Upwork

Location: USA

Posted Nov 29, 2024

Upwork is a work marketplace that enables companies and talent to work together. The company is looking for a Lead ML Infra Engineer to design and develop infrastructure components to support machine learning initiatives.

Senior Account Executive - Enterprise

Company: Emburse

Location: USA

Posted Nov 29, 2024

Emburse aims to help users and businesses by automating manual tasks, saving time, and providing a simple experience. The company has a strong sales team that focuses on finding and closing deals with large companies, and they provide equal employment opportunities.

Principal Software Engineer

Company: Shippo

Location: USA

Posted Nov 29, 2024

Shippo is a shipping layer of the internet, aiming to make merchants successful through world-class shipping solutions. They are seeking a Principal Software Engineer to lead the decomposition of a monolithic application into microservices, implementing best practices for testing, observability, and developer experience.

Manager/Senior Manager, Client Experience (Performance Marketing)

Company: Unlockhealth

Location: USA

Posted Nov 29, 2024

Unlock Health is seeking a Manager/Senior Manager to join their performance marketing client experience team. The ideal candidate will have a good understanding of account management principles, our clients' business needs, and our service offerings. The role involves managing client relationships, developing and driving timelines, and communicating client needs with the internal team.

Data Analyst - Customer Operations

Company: Scribd

Location: USA

Posted Nov 29, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise. They prioritize collaboration, intentional in-person moments, and flexible work arrangements. The company is looking for a Data Analyst to join their Customer Support Team, who will analyze support data to understand issues and insights, and improve the overall user experience.

Account Executive, Enterprise

Company: Emburse

Location: USA

Posted Nov 29, 2024

The job description is for an Account Executive to sell Emburse's expense management solutions to large businesses. The role requires strong sales skills, presentation skills, and the ability to understand the needs of mid-market level businesses.

Associate Director - Global Accounts Payable

Company: Cover Genius

Location: USA

Posted Nov 29, 2024

The text describes Cover Genius, a company that provides insurance distribution platform, and its job opening for Associate Director Global Accounts Payable. The company values diversity, inclusivity, and employee well-being, offering flexible PTO, employee stock options, and social initiatives.

Senior Frontend Engineer - React/Typescript

Company: DuckDuckGo

Location: USA

Posted Nov 29, 2024

DuckDuckGo is a privacy-focused internet company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Senior Frontend Engineer to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Director - Payments Products

Company: Emburse

Location: USA

Posted Nov 29, 2024

The job description is for a Director of Payments Products, responsible for leading the development and execution of payments strategy and product roadmap, ensuring a seamless and innovative experience for customers. The role requires a deep understanding of the payments ecosystem, exceptional leadership skills, and a passion for delivering outstanding product experiences and profitable business outcomes.

Senior Sales Engineer - Partners

Company: Perforce

Location: USA

Posted Nov 29, 2024

Perforce is a company that values creativity, collaboration, and wellness. They are looking for a Senior Sales Engineer to join their Partner Sales team, who will work closely with partners and internal teams to grow the business. The company offers a range of products, including Delphix and Puppet, and is trusted by leading brands.

Director - Channel Programs

Company: Vonage

Location: USA

Posted Nov 29, 2024

The Partner Sales Operations amp Programs Leader position is responsible for delivering channel operations, implementing partner experience insights, and optimizing sales process to improve efficiency and effectiveness. The role collaborates closely with the Channel Chiefs organization to identify and eliminate barriers, and works with top strategic partners to deliver revenue and sales.

Enterprise Account Director - SLED

Company: Yubico

Location: USA

Posted Nov 29, 2024

Yubico is a company that specializes in providing secure login solutions. They have a strong mission to make the internet more secure for everyone and have a diverse and inclusive workplace. They are looking for a dynamic and experienced Enterprise Account Director to join their expanding US Federal SLED sales team.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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