Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Director of FP&A

Company: Vercel

Location: USA

Posted Nov 29, 2024

Vercel is seeking an experienced Director of Financial Planning and Analysis to lead a high-performing FP&A team. The ideal candidate has 6-10 years of experience in FP&A or a related field and a proven track record of managing teams and familiarity with SaaS business models.

Sr. Quality Engineer

Company: Bloomerang

Location: USA

Posted Nov 29, 2024

Bloomerang is a company that provides software and services to help nonprofits raise more money and do more good. They are looking for a Senior Quality Engineer to join their team, who has experience in test automation and a passion for quality. The company offers a range of benefits, including health insurance, time off, and a 401k match.

Backend Software Engineer II

Company: Eventbrite, Inc.

Location: USA

Posted Nov 29, 2024

The text describes the Eventbrite marketing tools team and the role of a Backend Software Engineer II. The team builds powerful promotional tools to connect creators with their fans and sell tickets. The role involves extending the underlying framework and APIs, building user interfaces, and collaborating with other engineers.

Sales Executive

Company: G-P

Location: USA

Posted Nov 29, 2024

Globalization Partners is a company that aims to break down barriers to global business, enabling opportunities for everyone. They value their employees and offer a collaborative environment, competitive compensation, and benefits. The company is looking for a Sales Executive to lead the charge in breaking down barriers to global business.

Apprentice Penetration Tester

Company: Bishop Fox

Location: USA

Posted Nov 29, 2024

Bishop Fox is a leading authority in offensive security, providing solutions and hiring an Apprentice Penetration Tester. The role involves assisting with penetration tests, learning tools and platforms, and building an understanding of consulting best practices.

Senior Customer Support Specialist

Company: Zipline

Location: USA

Posted Nov 29, 2024

Zipline is a company that helps retail workers by providing a platform to improve communication and customer service. They are hiring a Senior Customer Support Specialist to join their team and are looking for someone with strong troubleshooting and problem-solving skills.

Manager - Benefits

Company: Alma

Location: USA

Posted Nov 29, 2024

The job posting is for a Benefits Manager position at Alma, a remote-first company. The role involves overseeing benefits programs, developing a benefits strategy, and ensuring compliance with regulations. The company offers a range of benefits, including health insurance, 401K plan, and wellness programs.

CX Program Manager

Company: EDB

Location: USA

Posted Nov 29, 2024

The job posting is seeking a highly organized and detail-oriented Program Manager to oversee internal projects that drive operational excellence and enhance customer success initiatives. The role requires strong project management skills, excellent communication skills, and proficiency in project management tools.

Senior Software Engineer - Frontend Frameworks

Company: Workiva

Location: USA

Posted Nov 29, 2024

Workiva is seeking a Senior Frontend Engineer to lead the frontend TypeScript enablement initiative, develop features and libraries, and mentor fellow engineers. The role requires experience with TypeScript, React, and frontend development, as well as strong communication and collaboration skills.

Virtual Clinical Educator

Company: Inizio Engage

Location: USA

Posted Nov 29, 2024

The job posting is for a remote educational support position with a biotechnology company. The job involves providing virtual educational programs to patients and caregivers, and requires a current US RN license, associate's degree or equivalent work experience, and excellent communication and interpersonal skills.

Sr. Director - Product Management, Personalization

Company: Pinterest

Location: USA

Posted Nov 29, 2024

The job description is for a Pinterest Personalization and User Experience Patterns strategy and roadmap developer. The role requires a strategic thinker, skilled communicator, and strong people leader who can work with various teams and technologies. The job involves developing innovative experiences, building a team, and driving results.

Web Content Manager

Company: StackAdapt

Location: USA

Posted Nov 29, 2024

StackAdapt is a self-serve advertising platform looking for a Web Content Manager to join their team. The role involves creating and optimizing content for the website, improving brand messaging and user experience, and working closely with other teams.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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