Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Head of Customer Support

Company: Crux

Location: USA

Posted Nov 27, 2024

Crux is a fast-growing technology company that is building a platform to power the flow of data globally. They are looking for a Customer Technical Production Support Director to join their Data Ops Engineering team.

Operations and Fraud Analytics Lead

Company: braviantholdings

Location: USA

Posted Nov 27, 2024

Braviant Holdings Inc is a leading provider of techenabled credit products, aiming to reduce credit barriers and create a Path to Prime for underbanked consumers. The company is looking for a Operations and Fraud Analytics Lead to optimize business operations, develop fraud prevention strategies, and drive profitability.

Sr. Project & Program Manager

Company: Pinterest

Location: USA

Posted Nov 27, 2024

The Internationalization team at Pinterest is looking for a Technical Internationalization Program Manager to manage the AI and Machine Translation aspect of the localization process. The role involves developing a quality measurement framework, building and maintaining linguistic assets, and identifying best industry practices for AI and MT models.

Business Consultant

Company: Quantum Metric

Location: USA

Posted Nov 27, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including flexible work environments, professional development opportunities, and a collaborative culture. The company is looking for a Customer Success Business Consultant to drive client enablement and provide tailored training to customers.

Senior Android Software Engineer, Community Support Platform - Chatbot

Company: Airbnb

Location: USA

Posted Nov 27, 2024

The job posting is for a software engineer to work on Airbnb's Community Support Platform, which empowers global network of Community Support ambassadors to deliver exceptional customer service. The role involves creating innovative user experience for AI-driven customer service products, working cross-functionally with product design and other engineering counterparts, and driving lead and contributing to the full development cycle.

OT Security Consultant

Company: DirectDefense

Location: USA

Posted Nov 27, 2024

DirectDefense is a leading cybersecurity firm that provides cutting-edge solutions to help organizations defend against modern cyber threats. The company is committed to improving the security posture of its clients and has a passion for security. The OT Cybersecurity Consultant role involves leading assessments of security capabilities and technologies for clients' OT environments.

Practitioner Campaign Associate

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 27, 2024

American Specialty Health is seeking a dynamic Practitioner Campaign Associate to join their team. The role involves supporting the practitioner recruitment team with prelaunch and execute campaigns, working directly with telerecruiters, and disseminating credentialing documents to recruiters.

Senior Account Executive - Enterprise

Company: Emburse

Location: USA

Posted Nov 27, 2024

Emburse aims to help users and businesses by automating manual tasks, saving time, and providing a simple experience. The company has a strong presence in the market, with over 18,000 customers and 12 million users globally. The job description for Account Executives focuses on finding and closing deals with large companies, requiring strong sales skills and a deep understanding of the territory and competitive offerings.

Senior Product Manager, Growth

Company: Biorender

Location: USA

Posted Nov 27, 2024

BioRender is a mission-driven company that aims to accelerate scientific communication and discovery. They are looking for a Senior Product Manager to lead growth initiatives and shape the future of science communication.

Designer - Mobile & Vehicle UI

Company: General Motors

Location: USA

Posted Nov 27, 2024

The job description is for a remote designer position at General Motors. The role involves designing user interfaces for vehicle features and collaborating with other designers, researchers, and engineers. The ideal candidate will have strong visual design skills, an understanding of user-centered design, and a passion for designing digital products.

Communications Specialist, Editorial and Publications

Company: Protect Democracy

Location: USA

Posted Nov 27, 2024

Protect Democracy is seeking a Communications Specialist to support their editorial team in writing and editing content for their newsletter, website, and social media. The ideal candidate has 3+ years of communications experience, exceptional writing skills, and a passion for preserving democratic norms and institutions.

Managing Editor

Company: Socium Media

Location: USA

Posted Nov 27, 2024

Socium Media is a performance marketing agency that values employee wellbeing and diversity. They are looking for a talented Managing Editor to join their team, with a focus on delivering high-quality content and excellent client service.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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