Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Customer Experience Manager

Company: Alma

Location: USA

Posted Nov 27, 2024

The job posting is for a Customer Experience Manager at Alma, a company that values equity and inclusion. The role involves leading a team to deliver high-quality experiences, partnering with leadership to identify operational bottlenecks, and creating an inclusive culture. The company offers a range of benefits, including health insurance, 401K, and flexible PTO.

Sr. GTM Enablement Program Manager - HR Tech

Company: Lattice

Location: USA

Posted Nov 27, 2024

The job posting is for a GTM Enablement team member who will partner with leadership to design and deliver sales training programs, product launch enablement, and cross-functional collaboration. The ideal candidate has 2+ years of SaaS sales enablement experience, strong organizational skills, and fluency in GTM business metrics.

Director, Product Marketing - Launch Team

Company: StackAdapt

Location: USA

Posted Nov 27, 2024

StackAdapt is a self-serve advertising platform looking for an experienced leader to join their team as Director of Product Marketing. The company is a remote-first company and encourages candidates from all backgrounds to apply.

Senior Account Manager - MSP

Company: 1Password

Location: USA

Posted Nov 27, 2024

1Password is seeking an experienced MSP Account Manager to guide Managed Service Providers through implementation and ongoing success, ensuring effective deployment and driving growth and retention. The role involves overseeing a diverse portfolio of MSP accounts, identifying growth opportunities, and conducting regular business reviews with clients.

Collections Supervisor

Company: Workiva

Location: USA

Posted Nov 27, 2024

The job posting is for a Collections Supervisor role, requiring a proactive leader with a passion for collections and customer experience. The role involves supervising a team, developing collections strategies, and analyzing team performance metrics.

Staff Fullstack Engineer - Community Support Platform - Chatbot

Company: Airbnb

Location: USA

Posted Nov 27, 2024

The text describes a job opening at Airbnb for a Staff Engineer to work on a chatbot product team. The role involves creating innovative user experiences, driving technical vision, and delivering scalable solutions. The company is committed to inclusion and diversity.

Senior Staff Software Engineer - Cloud Infrastructure

Company: Airbnb

Location: USA

Posted Nov 27, 2024

The job posting is for a Senior Staff Engineer position on the Cloud Infrastructure Compute team at Airbnb. The team is responsible for delivering and operating the foundational platforms and cloud environment that power Airbnb. The role requires technical leadership, influencing and coaching a distributed team, and designing and developing the Airbnb compute platform.

Sr. Director - Demand Platform Operations

Company: OpenX

Location: USA

Posted Nov 27, 2024

OpenX is seeking a Sr Director Demand Platform Operations to manage the technical integrations, operations, and primary relationships with OpenX's tier 1 and 2 DSP partners. The role requires a revenue-led, highly motivated self-starter with a track record of success in managing and leading best-in-class Account Operations or Technical Customer Success teams in the programmatic space.

Manager- Process Excellence

Company: Sedgwick

Location: USA

Posted Nov 27, 2024

The job description highlights the company's culture of caring, flexibility, and opportunities for growth and development. It emphasizes the importance of making a positive impact and working in an inclusive environment.

Family Engagement Designer

Company: Bezos Academy

Location: USA

Posted Nov 27, 2024

The job posting is for a Family Engagement Designer at Bezos Academy, responsible for creating and facilitating professional learning experiences for school staff and families. The role requires experience in adult learning, family engagement, and equity. The job offers a competitive salary, benefits, and relocation support.

Senior Data Analytics Engineer

Company: Tomorrow Health

Location: USA

Posted Nov 27, 2024

Tomorrow Health is a company that enables exceptional healthcare for patients and their families in the place they want to be most, home. They build technology that rewires the way home-based care is ordered, delivered, and paid for. The company is seeking a Data Analytics Engineer to develop and implement scalable data solutions that support their business objectives.

Field Operations - Aviation

Company: KoBold Metals

Location: USA

Posted Nov 27, 2024

KoBold Metals is a company that uses AI models for mineral exploration and deploys them alongside novel sensors to guide decisions. They have made a significant discovery with less capital than the industry average and have a portfolio of over 60 projects. The company is looking for an Aviation Operations Lead to manage their flight-based field operations.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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