Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Technical Services Representative

Company: Nextech

Location: USA

Posted Nov 22, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent, and providing competitive pay, benefits, and opportunities for growth. The company is an equal opportunity employer with a commitment to diversity, and offers a range of job opportunities, including software engineering, finance, accounting, and customer support.

Senior Customer Success Operations Manager

Company: Vercel

Location: USA

Posted Nov 22, 2024

Vercel is looking for a Senior Customer Success Operations Manager to drive retention and expansion efforts. The ideal candidate will have a high level of integrity, ambition, and problem-solving skills.

Cash Accountant

Company: Roofstock

Location: USA

Posted Nov 22, 2024

Roofstock is a leading end-to-end investment platform for single-family rental homes, aiming to make real estate investing accessible, cost-effective, and simple. The company has a talented team, has raised $240 million in Series E funding, and has offices in California, Texas, and New York. They are looking for a Cash Accountant to join their team, with a strong focus on cash management, accounting, and financial reporting.

People Operations Data Specialist

Company: Shippo

Location: USA

Posted Nov 22, 2024

Shippo is a shipping layer of the internet that aims to make merchants successful through world-class shipping solutions. They are seeking a People Operations Data Specialist to join their team, focusing on data accuracy and systems management. The role involves managing data entry, HRIS administration, data quality audits, and reporting and metrics.

Director - Sales Enablement

Company: brightwheel

Location: USA

Posted Nov 22, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking an experienced sales enablement leader to develop and execute sales enablement strategies and programs.

Account Manager

Company: QuinStreet

Location: USA

Posted Nov 22, 2024

The job posting is seeking an Account Manager to fuel success and growth for customers within a rapidly growing business. The role involves strategically upselling and nurturing relationships with top influencers from Home Services Companies, generating $5M-$30M in annual revenue.

Communications Programs Director

Company: Yubico

Location: USA

Posted Nov 22, 2024

Yubico is a company that aims to make secure login easy and available for everyone. They offer a range of products and services, including the YubiKey, which is a security key that provides an additional layer of security for online transactions. The company has a strong company culture and values diversity and inclusion. They also have a philanthropic initiative called Secure it Forward, which donates YubiKeys to organizations that help at-risk individuals.

Director - Network Operations

Company: Sedgwick

Location: USA

Posted Nov 22, 2024

The text describes a career at Sedgwick, highlighting its culture of caring, flexibility, and opportunities for growth and development. It also mentions the company's commitment to diversity, inclusivity, and making a positive impact on the world.

Director - Data Science

Company: OpenX

Location: USA

Posted Nov 22, 2024

OpenX is a company that focuses on digital advertising and is looking for a Data Science Director to lead their Machine Learning team. The role requires a PhD in a relevant field with 10+ years of experience and a strong track record of developing ML products.

Senior Machine Learning Scientist

Company: Coalition, Inc.

Location: USA

Posted Nov 22, 2024

The job posting is looking for a Machine Learning Scientist to join the team and work on innovative machine learning models. The role involves designing and implementing ML pipelines, surveying recent advances in AI research, and communicating work through internal collaborations and mentorship opportunities.

Director - Strategic Accounts

Company: Kalepa

Location: USA

Posted Nov 22, 2024

Kalepa is a VC-backed startup looking for a Director of Strategic Accounts to help spearhead commercial growth and secure new relationships with leading US insurers. The company is transforming the commercial insurance industry with its AI Copilot platform, which empowers underwriters to make smarter decisions. The role requires 10+ years of enterprise sales experience, with a focus on driving new logo sales and expanding existing relationships.

Senior Product Researcher

Company: G-P

Location: USA

Posted Nov 22, 2024

The company GP is seeking a Senior Product Researcher to conduct user research and help shape the understanding of their users' needs, motivations, and behaviors. The role involves leading and conducting user research, defining and executing impactful research, and presenting findings to stakeholders.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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