Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Customer Success Manager - Partners

Company: Megaport

Location: USA

Posted Nov 15, 2024

Megaport is a company that provides network as a service and has a team of globally positioned industry experts. They are looking for a Customer Success Manager to work with partners and drive partner success and satisfaction.

Account Executive - Enterprise (Public Sector)

Company: Sprout Social

Location: USA

Posted Nov 15, 2024

Sprout Social is looking for an Account Executive Enterprise to join their Sales and Success team. The role involves prospecting, developing, and closing sales opportunities with new and existing customers in the public sector. The company offers a competitive salary, benefits, and opportunities for growth and development.

Manager - Partner Growth

Company: ActiveCampaign

Location: USA

Posted Nov 15, 2024

ActiveCampaign is seeking a lead for its Partner Growth team, responsible for leading a global team of Channel Partner Account Managers. The successful candidate will drive success within the revenue-generating partner management team, making data-driven decisions to guide the team towards hitting and exceeding assigned goals.

Director - Marketing Strategy & Planning

Company: ActiveCampaign

Location: USA

Posted Nov 15, 2024

The job description is for a Director of Marketing Strategy and Planning at ActiveCampaign. The role involves working with the CMO and marketing leadership team to drive strong partnerships and performance. The job requires 12+ years of marketing experience, SaaS experience, and a bias to action.

Copywriter

Company: Outliant

Location: USA

Posted Nov 15, 2024

Outliant is a remote digital product development and startup consulting company that values creativity, individual growth, and freedom. They are looking for a Copywriter to craft compelling digital content and work with a diverse global team.

Curriculum & Instruction Developer - Master of Social Work

Company: Adtalem Global Education

Location: USA

Posted Nov 15, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing and health professions. The university emphasizes a culture of service excellence and care, with a focus on educating and empowering diverse healthcare professionals.

Staff Business Systems Analyst

Company: Oura

Location: USA

Posted Nov 15, 2024

Oura is a growth company that empowers people to take a proactive role in their health by providing innovative wearable technology and data insights. The company values its employees and offers a range of benefits, including competitive salary and equity packages, health insurance, and flexible wellness time off.

Director - Lifecycle Growth & Revenue

Company: ActiveCampaign

Location: USA

Posted Nov 15, 2024

The job posting is for a Director of Lifecycle Growth and Revenue at ActiveCampaign, a company that helps small teams power big businesses with intelligent marketing automation. The role involves developing and implementing lifecycle strategies to drive upgrade and expansion revenue and retention, and requires 12+ years of marketing experience, including 8+ years in people leadership.

Senior Frontend Software Engineer

Company: Orum

Location: USA

Posted Nov 15, 2024

Orum is a company that accelerates sales teams by empowering salespeople to achieve more. They are looking for a Senior Frontend Engineer to join their team and are offering a competitive salary range of $165,000 to $190,000. The company values diverse perspectives and is committed to creating a inclusive work environment.

Senior Project Manager

Company: Association for Institutional Research

Location: USA

Posted Nov 15, 2024

The job description is for a Senior Project Manager position at the Association for Institutional Research (AIR). The job involves managing a grant-funded training program, overseeing project activities, and coordinating with AIR staff. The position requires a bachelor's degree, at least 3 years of project management experience, and excellent organizational and communication skills.

Head of Digital Experience & Operations

Company: ActiveCampaign

Location: USA

Posted Nov 15, 2024

The job description is for a Head of Digital Experience and Operations at ActiveCampaign, a company that helps small teams power big businesses with intelligent marketing automation. The role involves developing and optimizing website experiences, leading a high-performing team, and driving cross-functional collaboration. The company offers a range of benefits, including comprehensive health and wellness benefits, open paid time off, and a generous 401k matching program.

Software Engineering Manager - Community Support Platform

Company: Airbnb

Location: USA

Posted Nov 15, 2024

The job posting is for a leadership role in Airbnb's Community Support Platform, responsible for managing a team of software engineers to create innovative user experiences for AI-driven customer service products.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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