Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Sr. Full Stack Software Engineer

Company: FireMon

Location: USA

Posted Nov 10, 2024

FireMon is looking for a Full Stack Software Engineer to join their team. The role involves designing, building, and delivering firewall management solutions. The company values agility, creativity, and collaboration, and is looking for someone with a passion for building exceptional solutions.

Support Staff

Company: Runway

Location: USA

Posted Nov 10, 2024

Runway is building a tool for content creation, and they're looking for a support role to help users. The role involves answering tickets, collaborating with engineering, and creating documentation. The company values creativity, passion, and learning, and is open to non-traditional backgrounds.

Intelligent Manufacturing Solutions - Manager (Developer)

Company: Riveron

Location: USA

Posted Nov 10, 2024

Riveron is hiring an Intelligent Manufacturing Solutions IMS developer to work on plant floor technology and manage key vendor relationships. The role requires experience in PLC controlled SCADA systems, Ignition Platform, and modern web development stacks. The expected pay range is $100000 to $180000 per year.

Director - Customer Support Engineering

Company: Vercel

Location: USA

Posted Nov 10, 2024

Vercel is seeking an experienced Director for its Customer Support Engineering team in America. The role involves leading two existing teams, building out further to ensure adequate coverage, and delivering exceptional customer experiences. The ideal candidate has experience balancing velocity and quality, working with cross-functional teams, and driving efficiencies.

Senior Analyst

Company: JustAnswer

Location: USA

Posted Nov 10, 2024

The job posting is for a Senior Analyst position at JustAnswer, a San Francisco-based company that connects customers with verified experts. The role involves providing strategic insights and actionable recommendations to enhance data-driven decision-making across the organization. The company is looking for a candidate with 7+ years of experience in data analytics, strong SQL skills, and knowledge of machine learning concepts.

Account Executive, Mid-Market Cross-Sell

Company: FiscalNote

Location: USA

Posted Nov 10, 2024

FiscalNote is a leader in policy and global intelligence, empowering customers with critical insights and tools to turn them into action. The company values diversity and is committed to creating an inclusive environment for all employees.

Member of Technical Staff - Machine Learning

Company: Runway

Location: USA

Posted Nov 10, 2024

The job posting is looking for Machine Learning Engineers to build new multimodal AI systems for media generation. The ideal candidate has strong engineering skills, extensive experience in machine learning projects, and thrives in a fast-paced environment. The job involves developing innovative research projects, working with a world-class engineering team, and collaborating with the product organization to bring cutting-edge machine learning models to production.

Sales Development Representative I (Junior)

Company: Outliant

Location: USA

Posted Nov 10, 2024

Outliant is a remote digital product development and startup consulting company looking to hire a fulltime Sales Development Representative. The role involves taking inbound sales calls, conducting outreach, and leading qualification cadences. The company offers flexible hours, unlimited PTO, and a fun work environment.

Manager - Strategic Finance & Capital Markets

Company: Pachama

Location: USA

Posted Nov 10, 2024

Pachama is seeking a strategic operator to drive decisions and investor engagement. The role involves building and maintaining the corporate model, driving annual planning, and defining business models and pricing structures. The company harnesses AI and satellite data to empower companies to invest in nature.

Frontier Diligence Lead

Company: Stripe

Location: USA

Posted Nov 10, 2024

The text describes Stripe's mission to increase the GDP of the internet and its subsidiary Frontier's goal to buy $1B+ of permanent carbon removal by 2030. The role of a Diligence Lead for Frontier involves evaluating carbon removal suppliers, negotiating deals, and making recommendations. The company is looking for someone with relevant experience, excellent communication and quantitative skills, and a deep understanding of carbon removal technologies.

Principal Customer Advocacy Manager

Company: Unqork

Location: USA

Posted Nov 10, 2024

Unqork is a company that provides an Enterprise App Cloud solution, empowering enterprises to unleash business agility while removing the burden of technical debt. The company serves enterprises of all sizes, including financial services, insurance, government, and healthcare. The job posting is for a Senior Director of Customer Success, responsible for overseeing a portfolio of clients and guiding them through technical and business solutions.

Engineering Manager - Machine Learning

Company: Runway

Location: USA

Posted Nov 10, 2024

The job posting is looking for an Engineering Manager to lead a team focused on productionizing ML-based features. The ideal candidate should have experience growing high-performing engineering teams and be interested in the intersection of machine learning and systems design.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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