Exceptional Service Jobs in USA

445,568 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Regional Events Specialist

Company: StackAdapt

Location: USA

Posted Oct 28, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Regional Events Specialist to build a hyperfocused events strategy to unlock opportunities in specific regions across the US. The role involves planning and executing regional event campaigns, maintaining relationships with retailers and partners, and promoting business expansion opportunities.

Sr. FP&A Analyst (R&D, G&A, Corporate)

Company: Newsela

Location: USA

Posted Oct 28, 2024

The role involves managing forecasting models, performing analysis, and providing reporting and analysis to support the business. The role requires experience in FPampA, budgeting, consolidation, performance reporting, and financial analysis, as well as advanced skills in Excel and experience using financial systems.

People Analyst

Company: 2U

Location: USA

Posted Oct 28, 2024

The job posting is for a People Analyst at 2U, a company that provides online education. The role involves analyzing data to provide insights to HR teams and business leaders. The job requires a strong background in data analytics, HR, and communication, as well as experience with tools like Google Sheets, Slides, and Forms.

Senior Backend Engineer - Customer Engineering

Company: Level AI

Location: USA

Posted Oct 28, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company empowers organizations to enhance customer experience and drive growth with its AInative platform, which leverages advanced technologies such as Large Language Models.

Account Executive - Large Enterprise (Financial Services)

Company: Sprout Social

Location: USA

Posted Oct 28, 2024

Sprout Social is looking for an Account Executive to join their Large Enterprise sales team. The role involves prospecting, developing, and closing sales opportunities with new and existing customers in the Financial Services vertical. The ideal candidate will have 5+ years of software sales experience, a customer-centric mentality, and a desire to find and close new business.

Software Engineer - Turbopack

Company: Vercel

Location: USA

Posted Oct 28, 2024

Vercel is a company that provides a frontend cloud platform for building and deploying web applications. The company is looking for a developer to join their Turbopack team to work on their advanced bundling technology. The role requires experience with Rust, JavaScript, and modern frontend development tools.

Gathering Experience Designer

Company: Dropbox

Location: USA

Posted Oct 28, 2024

Dropbox is seeking an exceptional strategic individual contributor to spearhead in-person gathering initiatives, including designing in-person experiences that nurture connection and offsite sessions that deliver business impact.

Account Executive - Large Enterprise (Travel, Tourism & Hospitality)

Company: Sprout Social

Location: USA

Posted Oct 28, 2024

Sprout Social is looking for an Account Executive to join their Sales and Success team. The role involves prospecting, developing, and closing sales opportunities with large enterprise organizations. The ideal candidate will have 5+ years of closing experience in B2B sales and a strong customer-centric mentality.

Principal Engineer - Growth Engineering

Company: hims & hers

Location: USA

Posted Oct 28, 2024

Hims and Hers is seeking a Principal Engineer to lead complex engineering projects, mentor talent, and collaborate with cross-functional teams to deliver high-impact solutions. The role requires expertise in frontend development, modern architecture, and design strategies, as well as exceptional problem-solving and communication skills.

Cloud Engineer

Company: Atmosera

Location: USA

Posted Oct 28, 2024

Atmosera is a full lifecycle cloud technology transformation firm offering various services, including application and data professional services, security, and compliance management. The company is looking for a Cloud Engineer to provide advanced support and troubleshooting for their managed services.

Technical Recruiter

Company: Inworld AI

Location: USA

Posted Oct 28, 2024

The job posting is looking for a Technical Recruiter Contractor to fuel the company's growth with extraordinary talent. The role involves owning the full-cycle recruiting process, working closely with hiring managers, and establishing strong relationships with passive and active talent. The company is offering a competitive contract rate of $50-$70 per hour.

Manager - User Experience Research

Company: Wikimedia Foundation

Location: USA

Posted Oct 28, 2024

The Wikimedia Foundation is hiring a UX Research Manager to lead and support a team of design researchers and a program manager. The role involves overseeing research that informs product and technology developments across multiple languages. The ideal candidate has experience in UX research, team management, and communication.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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