Exceptional Service Jobs in USA

445,568 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Support Specialist - POS Integration

Company: Restaurant365

Location: USA

Posted Oct 22, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are focused on empowering team members and constantly improving to be the best. The company is looking for a POS Integration Support Specialist to help customers with POS integrations and provide excellent customer service.

CX Service Representative

Company: 1Password

Location: USA

Posted Oct 22, 2024

The job posting is for a CX Service Representative at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves providing customer support through various channels, resolving moderately complex issues, and maintaining a high level of professionalism and empathy. The company offers a dynamic work environment, competitive salary, and a range of benefits.

Product Manager II - Billing

Company: Mapbox

Location: USA

Posted Oct 22, 2024

Mapbox is a leading real-time location platform that provides a full set of tools for organizations to power navigation, billing, and identity management. The company is looking for a Technical Product Manager to lead the vision and execution of its next-generation billing platform and authentication service.

Vice President, Marketing

Company: endpoint Clinical

Location: USA

Posted Oct 22, 2024

Endpoint is a company that provides interactive response technology and solutions for the life sciences industry. They have a vision to help sponsors and pharmaceutical companies achieve clinical trial success. The company is looking for a Vice President of Marketing to build and manage the marketing strategy and organization for their newly formed holding company.

Associate Revenue Enablement Manager

Company: Flock Safety

Location: USA

Posted Oct 22, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is seeking a Revenue Enablement Associate Manager to join their team, with a focus on training and development of revenue and customer-facing resources. The role requires 24 years of proven experience in Enablement or Learning and Development, and the ability to thrive in a fast-paced, data-driven environment.

Paid Advertising Manager - The Ascent

Company: The Motley Fool

Location: USA

Posted Oct 22, 2024

The Motley Fool is a company that provides investment recommendations and personal finance guidance. They are looking for a Paid Advertising Manager to own direct response affiliate marketing budgets for various personal finance verticals within Google and Microsoft Ads.

Implementation Testing - Team Lead

Company: SpryPoint

Location: USA

Posted Oct 22, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, and they are looking for a Testing Team Lead to exceed customer expectations. The successful candidate will split their time between managing and mentoring team members and working directly with utility customers to implement cutting-edge enterprise applications.

Engineering Manager - Cloud Platform

Company: Mapbox

Location: USA

Posted Oct 22, 2024

Mapbox is a leading real-time location platform that provides a suite of tools for developers to create customized experiences. The company is looking for a technical manager to lead the Platform team, which is responsible for building and operating the company's cloud infrastructure and devops toolkit.

Product Writing Lead

Company: Mercury

Location: USA

Posted Oct 22, 2024

The Product Writer role at Mercury is a unique opportunity to grow a team and implement a vision. The role demands exceptional writing and strategic skills, and requires understanding Mercury's brand and voice. The job involves improving product experience, creating tools for designers, and partnering with other teams to shape a holistic Mercurys story and tone of voice.

Software Development Engineer II - Cloud Platform

Company: Mapbox

Location: USA

Posted Oct 22, 2024

Mapbox is a leading real-time location platform that provides tools for location-aware businesses. The company is looking for a Software Development Engineer II to build internal developer tools and services.

Software Engineer - Cyber Policies

Company: Coalition, Inc.

Location: USA

Posted Oct 22, 2024

The job posting is for a backend developer position at Coalition, a company that develops a cyber policy platform. The role involves building high-quality APIs, designing systems, and collaborating with cross-functional teams. The company offers competitive compensation, flexible PTO, and wellness programs.

Director, People Business Partner

Company: Vanta

Location: USA

Posted Oct 22, 2024

Vanta is looking for a Director People Business Partner to support their global Revenue organization. The role involves being a trusted thought partner, consultant, and coach to senior leaders, and driving initiatives to improve employee performance, engagement, and retention.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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