Exceptional Service Jobs in USA

445,570 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Software Engineer, Backend

Company: brightwheel

Location: USA

Posted Oct 16, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to creating a diverse and inclusive work environment and is seeking a Senior Software Engineer to join their team.

Manager, Member Success Operations

Company: Carrot Fertility

Location: USA

Posted Oct 16, 2024

Carrot Fertility is a leading global fertility and family-building platform providing care for everyone everywhere. They are looking for a skilled call center operations leader to join their service center team in Des Moines, Iowa.

Senior Analyst

Company: Angi

Location: USA

Posted Oct 16, 2024

Angi is seeking a Senior Analyst to optimize their home repair and online marketplace platform by leveraging advanced analytics. The role involves analyzing user behavior, developing predictive models, and providing data-driven insights to enhance the user experience and improve operational efficiency.

Director, New Homes & Strategic Accounts

Company: PosiGen

Location: USA

Posted Oct 16, 2024

PosiGen is seeking a Director of New Homes and Strategic Accounts to join their channel partner team. The ideal candidate has a strong history of successful sales management, possesses innate leadership qualities, and has a real passion for sharing the values of PosiGen.

Live Captioning/Streaming Project Manager

Company: Keywords Studios

Location: USA

Posted Oct 16, 2024

Keywords Studios is seeking a Live Captioning Project Manager to join their team. The role requires excellent organizational skills, attention to detail, and a passion for accessibility in media. The company is dedicated to following an equal opportunities policy and protecting personal information.

Technical Support Engineer - Z Hardware

Company: IBM

Location: USA

Posted Oct 16, 2024

The job posting is for a remote technical support role at IBM, requiring advanced knowledge of IBM Z products and systems, with a focus on problem determination, understanding product design, and providing technical support to customers.

Senior Product Designer

Company: Aurora Solar

Location: USA

Posted Oct 16, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They have a remote-first team of sustainable energy enthusiasts who design and develop software for solar professionals. They are looking for a Senior Product Designer to drive product design on their HelioScope product, which is a cloud-based design and engineering platform for commercial and industrial solar projects.

SEO/Technical Content Writer

Company: Focus Digital

Location: USA

Posted Oct 16, 2024

The job posting is for a content writer to join Focus Digital's team. The company helps small and medium-sized businesses generate leads through SEO, Google ads, and web design. The content writer will write clear, concise, and engaging content for clients across multiple industries.

Director, Social Media

Company: Ag1

Location: USA

Posted Oct 16, 2024

AG1 is a company that is committed to empowering people to take ownership of their health. They have a strong ethos rooted in science and a dedication to continuous improvement. The company is seeking a Director of Social Media to lead their social media efforts and drive channel strategy and objectives.

Principal Product Manager, AI Factory

Company: Domino Data Lab

Location: USA

Posted Oct 16, 2024

Domino Data Lab is a leading Enterprise AI platform that powers model-driven businesses. The company is looking for a Principal Product Manager to define and execute the next chapter of its AI Factory, which will focus on building and operating Generative AI systems.

Support Specialist

Company: Earnin

Location: USA

Posted Oct 16, 2024

EarnIn is a company that provides earned wage access, allowing people to access their earnings as they earn them. They are looking for a Support Specialist to join their customer support operations team.

Senior Business Recruiter

Company: SeatGeek

Location: USA

Posted Oct 16, 2024

SeatGeek is hiring a full-cycle recruiter to join their team. The recruiter will be responsible for hiring the best candidates for various roles, including Operations, Finance, Marketing, and Sales. The company offers a range of benefits, including equity stake, flexible work environment, and unlimited PTO.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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