Exceptional Service Jobs in USA

445,649 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Delegation Support Manager I

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 12, 2024

American Specialty Health Incorporated is seeking an experienced Client Audit Manager to join their Client Services Clinical department. The position will provide support for client delegation, including pre-delegation and regulatory compliance audits.

Senior Financial Analyst

Company: Nuna

Location: USA

Posted Oct 12, 2024

The job posting is for an Actuarial Team role at Nuna, which supports the development of tools for value-based care. The role involves working with a cross-functional team to expand and configure Nuna's data products for accurate and scalable value-based payment solutions.

Lead Actuary

Company: Nuna

Location: USA

Posted Oct 12, 2024

The job posting is for a role at Nuna, a health technology company, to support the development of tools for value-based care. The candidate will help build features in Nuna's platform, support implementation of customer programs, and leverage actuarial expertise to make recommendations.

Engineering Manager - Site Reliability

Company: Sprout Social

Location: USA

Posted Oct 12, 2024

Sprout Social is looking for an Engineering Manager to support their Core SRE team in building out their Kubernetes infrastructure. The role involves building a high-functioning team, leveraging experience in building and maintaining secure reliable Kubernetes clusters, and guiding the team through complicated product and technical roadmaps.

VP of Business Systems / IT

Company: Apollo.io

Location: USA

Posted Oct 12, 2024

The company is seeking a visionary IT leader to spearhead its IT strategy, develop and execute technology solutions, and drive business growth and efficiency.

Benefits Manager

Company: Stripe

Location: USA

Posted Oct 12, 2024

Stripe is looking for a leader to design and enhance its benefits programs in the US, CAN, and LATAM. The role involves leading the execution of the benefits strategy, identifying gaps in current offerings, and developing a best-in-class team.

Head of Product Design

Company: Jeeves

Location: USA

Posted Oct 12, 2024

Jeeves is a financial operating system that provides corporate cards, cross-border payments, and spend management software. The company has received recognition and funding, and is looking for a Product Design leader to guide the product's experience and approach.

Quality Assurance Tester - Resware

Company: Qualia

Location: USA

Posted Oct 12, 2024

Qualia is a leading B2B real estate technology company that transforms the home buying and selling experience. They are looking for a Quality Assurance Tester to test their Resware product, which is a key player in the title insurance and settlement services industry.

AVP - Billing & Coding (CPC)

Company: Privia Health

Location: USA

Posted Oct 12, 2024

The job description is for an AVP of Privia+ Operations and Quality, responsible for overseeing medical coding and billing functions, ensuring compliance with federal regulations, and optimizing revenue cycle performance.

Principal Product Manager - Routing & Compliance

Company: Twilio

Location: USA

Posted Oct 12, 2024

Twilio is hiring a Global Voice Routing Principal Product Manager to lead the voice connectivity, routing, and security team. The role requires experience in writing detailed requirements, working with big data sets, and having a strong technical understanding. The company values diversity, equity, and inclusion and offers a range of benefits.

Senior Product Manager - Core

Company: Qualia

Location: USA

Posted Oct 12, 2024

Qualia is seeking a Senior Product Manager to improve its Core product. The company is looking for someone with experience in building software, real estate lending or insurance industries, and Agile Product Development methodologies.

Quality Manager

Company: Appen

Location: USA

Posted Oct 12, 2024

Appen is a leader in AI enablement, leveraging a global crowd of skilled contractors to collect and label data. The company is committed to creating an inclusive and diverse workplace, and is seeking an experienced Quality Manager to join their LLM team.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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