Exceptional Service Jobs in USA

445,649 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Principal Product Manager - Trust & Connectivity

Company: Twilio

Location: USA

Posted Oct 11, 2024

Twilio is hiring a Global Voice Routing Principal Product Manager to lead the Elastic SIP Trunking team. The role requires a strong understanding of data processing, telecommunications networks, and UI/UX design principles. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Professional Services Consultant

Company: Menlo Security

Location: USA

Posted Oct 11, 2024

Menlo Security is a company that enables secure connections, communication, and collaboration. They are looking for a senior technical individual contributor to join their services team, who will provide strategic and tactical guidance to customers, and work with key stakeholders to review business and operation challenges.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Oct 11, 2024

Tanium is looking for a Director of Strategic Accounts to generate opportunities and position the Tanium platform within assigned territories and accounts. The successful candidate will have significant enterprise software sales experience, a strong team mentality, and excellent communication and presentation skills.

Director of Customer Success

Company: Procore Technologies

Location: USA

Posted Oct 11, 2024

The job description is for a Director of Customer Success at Procore Technologies, a company that provides cloud-based construction management software. The role involves leading and managing a customer-facing team, developing customer success strategies, and building strong customer relationships.

Lead Production Designer

Company: Airbnb

Location: USA

Posted Oct 11, 2024

Airbnb is looking for a Lead Production Designer to enhance production practices and processes across design. The ideal candidate is a seasoned Production Designer with a deep understanding of creating detailed production specifications and refining design systems for consumer-facing products.

People Operations Coordinator

Company: CaptivateIQ

Location: USA

Posted Oct 11, 2024

CaptivateIQ is a leading sales commission platform seeking a People Operations Coordinator to join their team. The role involves providing excellent employee experience, ensuring timely administrative execution, and supporting benefits and perks administration.

Lead Experience Designer - Production (Library)

Company: Airbnb

Location: USA

Posted Oct 11, 2024

Airbnb is seeking a seasoned Production Designer to build and deploy design asset libraries and supporting processes to support their annual product launch cycle. The ideal candidate has a deep understanding of creating detailed production libraries, redlining complex designs, and refining design systems for consumer-facing products.

Senior Field Marketing Manager

Company: Red Canary

Location: USA

Posted Oct 11, 2024

The job posting is for a Senior Field Marketing Manager position at Red Canary. The role involves analyzing sales pipeline health, developing marketing campaigns, and collaborating with cross-functional teams. The job requires 7+ years of experience in B2B field marketing, creative and innovative thinking, and excellent interpersonal skills.

Project Manager

Company: Kontakt.io

Location: USA

Posted Oct 11, 2024

Kontaktio is a company that builds technologies to transform buildings into indoor spaces. They are seeking a motivated and detail-oriented Project Manager to join their team. The company is growing and is looking for a self-starter who thrives in a fast-paced environment.

Software Engineer - Frontend

Company: Wealthfront

Location: USA

Posted Oct 11, 2024

Wealthfront is a company that offers automated investment products and financial services. They are looking for software engineers to join their team and work on building new products and features. The company values diversity and is an equal opportunity employer.

Business Intelligence Analyst

Company: Miaplaza

Location: USA

Posted Oct 11, 2024

The job posting is for a Data Analyst position at Miaplaza Inc, a company that delivers innovative educational experiences. The role involves empowering teams to make data-driven decisions, working closely with stakeholders, and developing BI solutions. The company offers a competitive compensation package, flexible working hours, and a fast-growing environment.

Workday Senior Software Engineer - HR Applications

Company: Reddit

Location: USA

Posted Oct 11, 2024

Reddit is looking for an experienced Workday Integrations Engineer to join their Enterprise Applications and Engineering organization. The ideal candidate will have experience building Workday integrations and reports, and will be responsible for designing and developing custom applications and integrations.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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