Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Recruiter

Company: interface.ai

Location: USA

Posted Oct 07, 2024

Interfaceai is a leading AI provider for banks and credit unions, aiming to transform the banking experience with hyperpersonalized interactions and improved operational efficiencies. The company is seeking a Senior Technical Talent Acquisition Partner to lead the hiring process for technical roles, focusing on product and engineering functions.

Ops Tech III - Custom Offerings Reporting and Data Tech

Company: Johnson Controls

Location: USA

Posted Oct 07, 2024

The job description is for a remote operations technician who will create custom reporting, troubleshoot mechanical and building automation alarms, and provide recommendations for improved site operation. The role requires strong customer focus, interpersonal skills, and ability to perform multitasks. The company offers a competitive compensation and benefits plan, including ongoing training and tuition reimbursement.

Sales Development Representative

Company: SFOX

Location: USA

Posted Oct 08, 2024

sFOX is looking for a Sales Development Representative to coordinate direct outreach, demonstrate and describe their product and service offering, and manage an inside sales team. The ideal candidate has a deep understanding of sales operations, excellent communication skills, and a passion for crypto and digital assets.

Product Manager

Company: Coforma

Location: USA

Posted Oct 08, 2024

Coforma is looking for an experienced Digital Product Manager to lead a team in developing solutions for federal clients. The ideal candidate will have 4+ years of experience in digital product management and a deep understanding of the consulting mindset, user-centered prioritization, and the ability to build trust with stakeholders.

Project Management Team Lead

Company: SpryPoint

Location: USA

Posted Oct 08, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is looking for a Project Management Team Lead to lead and coordinate the work of a team of employees, ensuring that deliverables are met and projects are completed on time and within budget.

Software Engineer, ML Platform

Company: Sift

Location: USA

Posted Oct 07, 2024

Sift is hiring for various positions, including a Software Engineer on the Machine Learning Platform team and a Contracts and Legal Operations Manager. The company is looking for candidates with relevant industry experience and strong software engineering fundamentals. The roles will involve building tools and processes to manage and improve the platform, as well as championing and delivering cross-company machine learning initiatives.

Machine Learning Engineer

Company: Alto

Location: USA

Posted Oct 07, 2024

Alto Pharmacy is a digitally-powered pharmacy that aims to provide a better pharmacy experience by offering fast and reliable prescription delivery, treatment reminders, and medication bundling. The company is seeking a Machine Learning Engineer to design, develop, and deploy ML models that drive its business forward.

Manager - Content Safety Operations, Trust and Safety

Company: Pinterest

Location: USA

Posted Oct 08, 2024

The job posting is looking for a strong operational manager to lead a team in enforcing content policies and improving operational processes. The role requires experience in trust and safety, content moderation, and enforcement operations, as well as strong communication and leadership skills.

Senior Product Manager

Company: Coforma

Location: USA

Posted Oct 08, 2024

Coforma is a company that uses creativity to get results for clients and the communities they serve. They are looking for a Senior Product Manager to lead a team in developing solutions for their federal clients. The ideal candidate will have 7+ years of experience in digital product management and a deep understanding of the consulting mindset, user-centered prioritization, and the ability to build trust with stakeholders.

Licensed Insurance Sales Representative

Company: Homesite

Location: USA

Posted Oct 07, 2024

The job posting is for a sales position at American Family Insurance Group. The job involves quoting and selling insurance products to new and current customers, and providing excellent customer service. The company offers a competitive compensation package, including a variable compensation plan, and provides benefits such as comprehensive medical, dental, and vision insurance, and a 401(k) contribution.

Senior Content Designer

Company: Underdog Fantasy

Location: USA

Posted Oct 08, 2024

Underdog is a fast-growing sports gaming company that builds innovative games and products for American sports fans. They have a strong team and a massive opportunity to become the biggest company in their space.

Editorial Lead

Company: Propel

Location: USA

Posted Oct 07, 2024

Propel is a mission-driven company that aims to simplify access to government benefits for low-income Americans. They are looking for an experienced Editorial Lead to manage and elevate their content for mean-tested benefits. The role involves managing the editorial process, collaborating with writers and designers, and developing a content strategy to improve organic traffic and meet engagement goals.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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