Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

HVAC Field Tech Support

Company: Johnson Controls

Location: USA

Posted Oct 07, 2024

Johnson Controls is a global leader in smart health and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. As a technical support engineer, you will work with large retail chains and independent contractors to provide customer satisfaction and support.

Senior Backend Engineer - Viaduct

Company: Airbnb

Location: USA

Posted Oct 07, 2024

The Viaduct team is looking for an engineer to join their mission to upgrade the system with a new version, built on a new architecture. The engineer will work on various parts of the system, including the engine, API, observability, and schema modeling.

Customer Marketing Associate

Company: brightwheel

Location: USA

Posted Oct 07, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is seeking a Customer Marketing Associate to join its marketing team and drive customer awareness and retention.

Senior Front End Consultant

Company: Vercel

Location: USA

Posted Oct 07, 2024

Vercel is looking for a Senior Front End Consultant to join their Solutions team. The role involves leading groundbreaking Nextjs projects for high-profile clients, mentoring teams, and shaping the future of frontend development.

Senior Product Manager - Platform

Company: Twitch

Location: USA

Posted Oct 07, 2024

Twitch is a live streaming service with a focus on community and user experience. The company is looking for a Senior Product Manager to lead the Registration and Authentication experience, ensuring a seamless and secure account creation process. The role requires experience in product management, user authentication, data security, and leadership.

Payroll Specialist

Company: Upwork

Location: USA

Posted Oct 07, 2024

Upwork is seeking a detail-oriented and experienced Payroll Specialist to work on their powerful trust-driven platform. The ideal candidate will have comprehensive end-to-end payroll process knowledge and proficiency in payroll audits and complex tax situations.

Director OR Manager of Demand Generation

Company: Crux

Location: USA

Posted Oct 07, 2024

Crux is a technology company building a platform to power the flow of data globally. They are seeking a Director/Manager of Demand Generation to join their Marketing team.

Senior Talent Acquisition Program Manager (Interviewer Experience)

Company: Bezos Academy

Location: USA

Posted Oct 07, 2024

The job posting is for a Senior Talent Acquisition Program Manager position at Bezos Academy, responsible for designing and managing programs to ensure the best possible talent is hired. The role requires extensive experience in interviewing and hiring, as well as program management. The posting highlights the company's commitment to diversity, equity, and inclusion, and offers a competitive salary range and benefits package.

Senior Global Benefits Program Manager

Company: Lattice

Location: USA

Posted Oct 07, 2024

The job posting is for a Senior Benefits Manager to lead the administration and strategic development of global benefits programs. The ideal candidate will have experience in benefits management, strong knowledge of benefits programs and compliance regulations, and excellent communication and problem-solving skills.

Senior Manager, External Communications

Company: Rightway Healthcare

Location: USA

Posted Oct 07, 2024

Rightway is a care navigation and pharmacy benefits platform that is changing the way healthcare is delivered. They are looking to establish their Communications practice and are seeking a Senior Manager of Communications to build the foundation and lead initiatives to increase brand awareness and drive inclusion in relevant conversations.

Customer Success Manager

Company: Pavilion Payments

Location: USA

Posted Oct 07, 2024

The Customer Success Manager is responsible for achieving revenue and retention of Pavilion customers, managing customer expectations, and identifying cross-sale and up-sale opportunities. The role requires excellent presentation skills, business acumen, and strong working competency with Microsoft Office and Office 365 products.

Senior Software Engineer - Privacy and Risk

Company: Reddit

Location: USA

Posted Oct 07, 2024

Reddit is growing and looking for an Information Security Engineer to build foundational capabilities and ensure privacy and compliance. The role involves developing solutions to close security gaps and building next-generation data privacy safeguards.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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