Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Staff Product Manager

Company: Deel

Location: USA

Posted Sep 20, 2024

Deel is a company that helps businesses hire anyone anywhere easily, with a global team and market-leading technology expertise. They aim to foster a diverse global economy by building a platform that connects companies with talent worldwide.

Product Support Engineer (Spanish or Portuguese fluency required)

Company: Workiva

Location: USA

Posted Sep 20, 2024

The Product Support Engineer PSE role at Workiva involves providing technical and product support to customers through various channels, troubleshooting issues, and collaborating with other teams. The job requires a minimum of 2 years of Product Support experience and a Bachelor's degree.

Data Scientist - Fraud & Risk

Company: Wealthfront

Location: USA

Posted Sep 20, 2024

Wealthfront is a company that aims to transform the investment advisory business by providing high-quality investment advice to millions of people. The company is looking for a Data Scientist to join its Fraud and Risk team, which is responsible for safeguarding clients' assets and maintaining a delightful experience for regular clients.

Staff Software Engineer - Site Reliability

Company: Workiva

Location: USA

Posted Sep 20, 2024

Workiva is looking for a Staff Software Engineer to join their Site Reliability team. The role involves leading the charge as the technical mastermind behind one or more essential components of their systems, requiring handson advanced programming experience in modern objectoriented languages. The company offers a competitive salary range, discretionary bonus, restricted stock units, and comprehensive employee benefits package.

Manager - Data Strategy & Operations

Company: brightwheel

Location: USA

Posted Sep 20, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They believe in diversity and inclusion, and are seeking a Manager to join their Data Operations team.

Technical Program Manager (Data & Go-To-Market Systems)

Company: brightwheel

Location: USA

Posted Sep 20, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking an experienced Technical Program Manager to drive cross-team technical project velocity and manage complex initiatives.

Deal Desk Analyst

Company: Stripe

Location: USA

Posted Sep 20, 2024

Stripe is looking for a Deal Analyst to focus on the closure of custom and standard commercial deals. The role requires a background in driving custom pricing deals to closure, strong communication skills, and executive presence.

Staff Product Manager - Banking

Company: Found

Location: USA

Posted Sep 20, 2024

Found is building tools to give self-employed people security and peace of mind. They are looking for a product manager to join their team and build a world-class banking product.

Staff Product Designer - Mobile Experience

Company: brightwheel

Location: USA

Posted Sep 20, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking a Staff Product Designer Mobile to drive work across iOS and Android platforms. The company values diversity and inclusivity, and offers a competitive compensation package.

Data Engineer

Company: Found

Location: USA

Posted Sep 20, 2024

Found is building tools to give self-employed people security and peace of mind. They are looking for a Data Engineer to help scale their data infrastructure and support decision-making across the organization.

Technology Enablement - IT Due Diligence / IT M&A PMO - Associate Director

Company: Riveron

Location: USA

Posted Sep 20, 2024

Riveron is looking for a Technical Associate Director to join their Technology Enablement practice. The role involves leading client projects related to IT Diligence and IT MampA PMO, and requires experience in the MampA space, IT due diligence, and transaction environment.

Sr. Product Designer

Company: hims & hers

Location: USA

Posted Sep 20, 2024

The role is seeking a highly collaborative Sr Product Designer to lead the design of the Hims and Hers user experience, working closely with Design, Product Management, and Engineering to build a best-in-class telemedicine product. The ideal candidate is a user-centric designer with excellent communication skills, able to work in a fast-paced environment and adapt to new challenges.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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