Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Sales Account Executive

Company: SugarCRM

Location: USA

Posted Sep 19, 2024

SugarCRM is a company that offers a unique Customer Relationship Management (CRM) platform. They have a mission to provide products and services that make it easier for sales, marketing, and customer service teams. They are a remote-first organization and prioritize work-life balance and flexibility. They are looking for an Enterprise Account Executive to grow new business and have a range of benefits and perks.

Principal Content Designer - Design System

Company: HubSpot

Location: USA

Posted Sep 19, 2024

The job posting is for a Principal Content Designer at HubSpot, responsible for designing and developing content for the company's design system. The role involves working closely with the design team to create a seat at the table from Day 1, having autonomy to drive strategy and vision, and receiving clear expectations and feedback. The posting highlights the company's values of transparency, inclusivity, and growth mindset.

Lead Workforce Operations Analyst

Company: Beyondfinance

Location: USA

Posted Sep 19, 2024

Beyond Finance is a company that helps people escape debt and achieve financial freedom. They are looking for new collaborators to join their team and help them grow. The company is proud of their accomplishments and is committed to helping people.

Senior Software Engineer - Consumer

Company: Veho

Location: USA

Posted Sep 19, 2024

Veho is a growth company that looks for team members to grow with it. They offer a generous ownership package, casual work environment, and a diverse and inclusive culture.

Lead Product Marketing Manager

Company: Zip

Location: USA

Posted Sep 19, 2024

Zip is looking for a Lead Product Marketing Manager to manage the go-to-market strategy, positioning, and sales enablement programs for their core offerings. The ideal candidate should have exceptional communication skills, creative flair, and strong analytical skills. The role involves collaborating with product management, creating compelling content, and analyzing competitors to identify strengths, weaknesses, opportunities, and threats.

Incident Response Manager

Company: Stripe

Location: USA

Posted Sep 19, 2024

The job posting is for an Incident Response Manager at Stripe, a financial infrastructure platform. The role involves driving incident response and management, leading user-facing incidents, and contributing to process improvements. The ideal candidate has experience in major incident management, technical expertise, and excellent communication skills.

UX Researcher III

Company: Aya Healthcare

Location: USA

Posted Sep 19, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for employees. The company is looking for a UX Researcher III to join their team, with responsibilities including influencing product design decisions and conducting user research.

Patient Tech Support Specialist

Company: Privia Health

Location: USA

Posted Sep 19, 2024

The job description is for a Patient Tech Support Specialist at Privia Health, a technology-driven national physician enablement company. The role involves troubleshooting technology issues, answering inbound phone calls, and assisting patients and providers with their healthcare needs.

Sr. Site Reliability Engineer (Reliability Enablement)

Company: Xero

Location: USA

Posted Sep 19, 2024

Xero is a beautiful easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. The company's purpose is to make life better for people in small business, their advisors, and communities around the world. The Reliability Enablement team at Xero helps teams deliver a great customer experience through a better understanding of the behavior and operation of their systems.

Lead Technical Support Engineer

Company: Lakeside Software, Inc.

Location: USA

Posted Sep 19, 2024

Lakeside Software provides visibility across digital estates, helping organizations see how to do more with less. The company is committed to diversity and inclusion, and offers a remote work option.

Sales Engineer

Company: Array

Location: USA

Posted Sep 19, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Senior Manager, Product & Platform Innovation - Operational Readiness

Company: Brightspeed

Location: USA

Posted Sep 19, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Senior Manager Product and Platform Innovation Operational Readiness to join their team.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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