Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Enterprise IT Support Officer

Company: ManTech

Location: USA

Posted Sep 16, 2024

ManTech is seeking a motivated career and customer-oriented Enterprise IT Support Officers EITSO to serve on a team of IT support professionals responsible for remote incident response. The role involves using ITIL-based processes to streamline the receipt, triage, categorization, action, and resolution for all incoming incidents, requests, and demands.

Manager - Business Development

Company: Cobalt

Location: USA

Posted Sep 16, 2024

Cobalt is a company that offers pentesting services and is looking for a team manager to lead their business development team. The company is committed to diversity and equal employment opportunities and offers a range of benefits to its employees.

Senior Studies Success Project Manager

Company: PicnicHealth

Location: USA

Posted Sep 17, 2024

PicnicHealth is a company that is revolutionizing the life sciences industry by providing a platform for patients to access their medical records and contribute to advancing research. The company has partnered with top biopharma companies and has raised over $100 million in venture capital. The Senior Studies Success Project Manager role is responsible for leading complex projects and ensuring successful delivery across the platform and service offerings.

Senior Software Engineer - Messaging

Company: Reddit

Location: USA

Posted Sep 16, 2024

The Messaging team is looking to hire a Senior Software Engineer to work on infrastructure and software development. The team is working on projects such as promoting event-driven architectures, engineering Kafka as a platform, and automating critical aspects of the event-driven development process.

Director, Project Management

Company: Pfm

Location: USA

Posted Sep 16, 2024

QuartzBio is looking for a Director of Project Management to oversee the planning and execution of projects for the implementation of their Software as a Service (SaaS) solutions. The role involves leading a team of project managers, developing and implementing project management methodologies, and collaborating with senior leadership to align project goals with business objectives.

Financial Data Analyst

Company: STAT Recovery Services

Location: USA

Posted Sep 17, 2024

STAT Recovery is a recovery management firm that aims to deliver value to suppliers. They are a fast-growing, privately-owned startup with a remote team across 17 states. The company values inclusivity, positivity, and collaboration, and is looking for a Financial Data Analyst to join their Analytics team.

Staff Data Scientist - Ads Experimentation

Company: Reddit

Location: USA

Posted Sep 16, 2024

Reddit is looking for an experienced Staff Data Scientist to partner with product managers, engineers, and data scientists to uplevel the experimentation capabilities of the ads organization. The role involves creating processes, templates, and tools, leading the experimentation council, and exploring new experiment design techniques.

Product Marketing Manager

Company: Cobalt

Location: USA

Posted Sep 16, 2024

Cobalt is seeking a Product Marketing Manager to join their team, responsible for developing and writing compelling content to communicate the value proposition of their cybersecurity services. The company is committed to helping customers reduce risk quickly and innovate securely, and offers a range of benefits and perks.

Director - Application and Cloud Security

Company: Twilio

Location: USA

Posted Sep 16, 2024

Twilio is hiring a Director of Application and Cloud Security to lead the development and implementation of an industry-leading product security strategy and roadmap. The role requires experience in application and/or product security, software development, and leadership.

Billing & Technical Customer Service Advisor

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Sep 16, 2024

The job posting is for a Billing and Technical Customer Service Advisor role that offers a competitive pay rate, health benefits, and opportunities for growth and development. The role involves working from home, taking calls, and providing excellent customer service. The company, Conduent, is an equal opportunity employer that values individuality and offers a great work environment.

Campaign Manager - New Business & Partner Marketing

Company: Twilio

Location: USA

Posted Sep 16, 2024

Twilio is looking for a Campaign Marketing Manager to develop integrated campaigns for new business and partner marketing, with a focus on driving qualified marketing leads and pipeline.

Sr Virtual Tax Advisor

Company: H&R Block

Location: USA

Posted Sep 16, 2024

The job description is for a Senior Virtual Tax Advisor at H&R Block, responsible for preparing clients' tax returns, supporting Virtual Tax Advisors, and providing excellent client service. The company values diversity and inclusion and is committed to providing a positive work environment.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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