Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Software Engineer, Substack Enterprise

Company: Substack

Location: USA

Posted Sep 12, 2024

Substack is looking for a software engineer to join their team. The role involves developing the core product, growing and developing engineering best practices, and contributing to the whole product process. The company offers a competitive salary, equity, and exceptional benefits.

Claims Counsel

Company: Coalition, Inc.

Location: USA

Posted Sep 11, 2024

The job posting is for an experienced attorney to join the cyber claims team at Coalition, providing client service, handling complex claims, and collaborating with vendors. The role requires a Juris Doctor degree, 1+ years of experience, and excellent communication and interpersonal skills.

Account Executive

Company: Kontakt

Location: USA

Posted Sep 12, 2024

Kontaktio offers an advanced care delivery operations platform that leverages intelligent data analysis to provide actionable insights and AI-driven recommendations. The company has experienced exceptional growth, with a team expansion and quadrupled annual recurring revenue. Kontaktio is seeking a skilled Account Executive to help accelerate its growth.

Accountant Business Advisor

Company: Kaizen CPAs + Advisors

Location: USA

Posted Sep 11, 2024

Kaizen CPAs + Advisors is a family-owned business that provides forward-thinking advice, preparation, and planning to help businesses grow and thrive. They offer a range of services including tax compliance, financial analysis, and financial planning, and are looking for a talented accountant with a flair for business strategy to join their team.

Staff ML Engineer

Company: KoBold Metals

Location: USA

Posted Sep 12, 2024

KoBold Metals is a company that uses AI models for mineral exploration and has made significant discoveries with less capital than the industry average. The company is looking for a software engineer to join their team to build scalable ML systems for mineral exploration projects.

Senior Mobile Engineer

Company: Function Health

Location: USA

Posted Sep 11, 2024

Function Health is a company that aims to empower individuals to take control of their health through its innovative platform. The company is looking for a Senior Mobile Engineer to join its team and contribute to the development and optimization of its mobile applications.

People Partner

Company: The Athletic

Location: USA

Posted Sep 12, 2024

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams, and leagues. They are hiring a People Business Partner to help scale the business through new and exciting People initiatives.

Senior HRIS and Compensation Manager

Company: Higherlogic

Location: USA

Posted Sep 12, 2024

Higher Logic is seeking a Human Resource Information System (HRIS) and Compensation Manager to lead HR information management processes, services, and systems. The ideal candidate will have experience managing a large HRIS system and compensation management, with a strong analytical skillset and ability to drive solutions.

Data & Analytics Solution Engineer

Company: Pinegaterenewables

Location: USA

Posted Sep 11, 2024

Pine Gate Renewables is a leading renewable energy company looking for a Data amp Analytics Solution Engineer to work closely with business leaders and focus on organizational reporting and data analysis. The company is committed to improving the environment and local communities and has been recognized for its innovative approach.

Community and Customer Success Manager, Education

Company: Splice

Location: USA

Posted Sep 12, 2024

Splice is a creative platform for music producers, offering a massive catalog of licensed samples, powerful AI, and affordable plugins and DAWs. The company values collaboration, accountability, and unity, and is seeking a Community and Customer Success Manager to join their team.

Principal Tech Support Engineer

Company: insightsoftware

Location: USA

Posted Sep 11, 2024

The job description is for a Principal TECH Support Engineer at insightsoftware, a global provider of reporting analytics and performance management solutions. The role involves providing advanced technical and application support to end users, analyzing data, and troubleshooting issues. The company values its employees and is committed to equal employment opportunity.

Statistical Programming - Therapeutic Area Standards and Leader -Oncology

Company: ClinChoice

Location: USA

Posted Sep 12, 2024

The job posting is for a Statistical Programming TA Standards and Leader Oncology role at ClinChoice, a global full-service CRO. The role involves leading standards governance activities, developing new standards, and participating in cross-TA standards development activities. The ideal candidate should have a strong understanding of technical and regulatory requirements, enjoy multitasking and collaborating with others, and have experience with problem-solving and conflict resolution.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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