Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Consulting Account Executive

Company: Hakkoda

Location: USA

Posted Sep 13, 2024

Hakkōda is a modern data consultancy that empowers data-driven organizations to realize the full value of the Snowflake Data Cloud. They are looking for curious and creative individuals who want to be part of a fast-paced dynamic environment where everyone's input and efforts are valued.

Lead Full-Stack Engineer

Company: Mantl

Location: USA

Posted Sep 13, 2024

MANTL is a fast-growing remote FinTech SaaS company looking for a Lead FullStack Engineer to build core experiences for bank administrators and customers. The company offers competitive compensation, unlimited PTO, and a fun team culture.

Corporate Senior Solution Engineer (Salesforce)

Company: Litify

Location: USA

Posted Sep 13, 2024

Litify is a platform that empowers law firms and legal departments to achieve consistent success by standardizing, measuring, and improving their legal operations. They are seeking an experienced Solution Engineer to support sales efforts and develop custom demonstrations.

Content Marketing Specialist

Company: 7shifts

Location: USA

Posted Sep 13, 2024

7shifts is a team management software platform designed for the restaurant industry. The company is looking for a Content Marketing Specialist to drive brand awareness and organic growth by creating high-quality content. The role involves crafting blog posts, articles, and SEO content, as well as supporting copywriting across multiple channels. The company offers a range of benefits, including equity, competitive health benefits, and a flexible vacation policy.

Senior Mobility & Immigration Specialist

Company: HubSpot

Location: USA

Posted Sep 13, 2024

HubSpot is looking for a Sr Mobility amp Immigration Specialist to support global mobility and immigration function. The role involves developing mobility solutions, advising stakeholders, and managing outside counsel. The company offers competitive compensation and benefits.

Platform Manager - Community Support Platform

Company: Airbnb

Location: USA

Posted Sep 13, 2024

Airbnb is looking for a Platform Manager to join their Community Support CS team. The role involves managing products and technology that enable exceptional service experiences for millions of hosts and guests. The team is committed to diversity and inclusion, and the company is committed to providing a disability-inclusive application and interview process.

Sales Engineer - Federal

Company: ScienceLogic

Location: USA

Posted Sep 13, 2024

ScienceLogic is looking for a Sales Engineer to join their established sales organization. The ideal candidate will have significant experience working with Civilian or DOD cabinet level agencies. The role involves impressing customers and prospects, providing Proof of Value, and documenting why ScienceLogic is different from the competition.

Full-Stack Engineer

Company: Toku

Location: USA

Posted Sep 13, 2024

Toku is a high-tech global compensation and employment platform that offers unique capabilities, including real-time tax calculations and a unified global API for employment solutions. The company has raised $20 million and is building a state-of-the-art token compensation infrastructure.

Technical Support Engineer I - Productivity

Company: Pax8

Location: USA

Posted Sep 13, 2024

The Tech Support Engineer I is responsible for providing technical support and escalation assistance on Microsoft 365 services and other supported vendors to our partners. The role requires strong problem-solving skills, excellent communication, and the ability to learn new technologies quickly.

Director - Sales Excellence

Company: Icertis

Location: USA

Posted Sep 13, 2024

Icertis is a company that provides contract intelligence platform, and they are looking for a Director of Sales Excellence to join their team. The role involves driving sales initiatives, collaborating with teams, developing sales tools, and analyzing and improving sales performance.

Remote Customer Support Specialists Needed $25 - $50 / hour

Company: Phonezilo

Location: USA

Posted Sep 13, 2024

The job posting is seeking a motivated and experienced Remote Customer Support Specialist to join their team. The primary responsibility is to connect with leads and customers over the phone, ensuring their questions are answered and guiding them through their processes.

Customer Support Enablement Specialist

Company: Fieldnation

Location: USA

Posted Sep 13, 2024

Field Nation is looking for a Customer Support staff to help train and develop a high-performing team. The role involves ensuring internal customer support teams have the necessary tools to execute simple and effective processes, and collaborating with the VP of Customer Support and Resolution to refine internal processes. The company offers a flexible and collaborative work environment, unlimited paid time off, and competitive benefits.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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