Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Metasolv Lead Developer

Company: Cognizant

Location: USA

Posted Sep 10, 2024

The job posting is for a Lead Developer position at Metasolv, requiring experience in Metasolv M6 Inventory system, configuring and coding, and knowledge of Telecom Inventory management. The job offers a salary range of $155K to $165K, benefits, and a discretionary annual incentive program.

Task Order Manager - Electronic Health Records

Company: General Dynamics Information Technology

Location: USA

Posted Sep 10, 2024

The job description is for a Task Order Manager to support the Federal EHR Modernization program. The role involves developing and managing task orders, working closely with federal customers, and providing technical, administrative, and operational management of development efforts and projects.

Applications Systems Engineering Manager

Company: General Dynamics Information Technology

Location: USA

Posted Sep 10, 2024

The job description is for a Systems Engineering Manager position at GDIT, a global technology and professional services company. The job involves leading and managing a team of technical professionals, providing technical consultation to government officials, and ensuring the production and non-production applications comply with DHS security standards.

Azure Platform Admin

Company: Cognizant

Location: USA

Posted Sep 10, 2024

The job posting is for an Azure Platform Admin Remote position at Cognizant, requiring 12 years of experience in deploying Azure PaaS services, scripting, and infrastructure monitoring. The job offers a competitive salary and benefits package.

Customer Service Representative

Company: Conduent State Healthcare, LLC

Location: USA

Posted Sep 10, 2024

The job posting is for a Call Center Customer Service Representative in Kentucky, offering a positive work environment, paid training, and benefits. The role involves answering multiple call types, dealing with complex issues, and providing excellent customer service.

BMC Helix Asset Administrator

Company: General Dynamics Information Technology

Location: USA

Posted Sep 10, 2024

The job description is for a BMC Helix Asset Administrator with expertise in BMC CMDB Client Management and Discovery. The role supports and integrates all ITSM designed Asset Management processes into the customers organization. The job requires a minimum of 7+ years of related experience, ITILv3 or v4 Foundations or 2 Intermediate BMC Certifications, and US Citizenship.

East Industrial Refrigeration Sales Manager

Company: Johnson Controls International

Location: USA

Posted Sep 10, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, benefits, and opportunities for growth and development. The company is seeking a Control Sales Representative to join their team in the Eastern US Sales Region.

Senior Technical Support Engineer

Company: Wasabi Technologies

Location: USA

Posted Sep 10, 2024

Wasabi is a fast-growing company that provides cloud storage services. They are looking for a Senior Technical Support Engineer to join their team. The role involves providing technical leadership and supporting customers with their cloud storage needs.

Lead Site Reliability Engineer

Company: Curology

Location: USA

Posted Sep 10, 2024

The job description is for a RoleArchitect who will lead the delivery of high-quality and reliable solutions. The role requires technical leadership, guidance, and expertise in reliability engineering, automation, and service management. The job offers competitive salary, equity packages, and comprehensive benefits.

Cloud Program Cost Analyst (AWS)

Company: General Dynamics Information Technology

Location: USA

Posted Sep 10, 2024

GDIT is seeking a FinOps Cloud Program Cost Analyst to work with customers on cost optimization, financial operations, and reporting. The role requires strong communication and analytical skills, with experience in cloud computing and financial operations.

Application Security Pentester

Company: Cognizant

Location: USA

Posted Sep 10, 2024

The job posting is for an Application Security Pentester position at Cognizant, a company that provides cloud infrastructure and security services. The role involves performing security analysis, testing, and reporting, and requires experience with cloud and container technologies, penetration testing tools, and programming languages.

Microsoft Cloud Solutions Sales Director

Company: Publicis Groupe

Location: USA

Posted Sep 10, 2024

The job description is for a Cloud Solutions Sales Director at Publicis Sapient, responsible for driving revenue growth, managing pursuits, and coordinating with Microsoft. The role requires strong understanding of the Cloud and Microsoft Azure technology landscape, successful track record of building and managing business, and ability to navigate a large organization.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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