Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Software Engineer (L5) - Open Connect Platform

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is responsible for a significant portion of global internet traffic and works collaboratively with ISPs to deliver content efficiently. Netflix is looking for a talented software engineer to join their team and work on impactful availability, scalability, and usability challenges for their Open Connect platform.

Art Director - Internal Game Studio (ISX2)

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is seeking a highly skilled Art Director to lead the artistic vision of a new, unpublished game. The role involves defining the game's look, managing external art contractors, and collaborating with a passionate cross-disciplinary team. Netflix offers comprehensive benefits and a competitive compensation package.

Manager - Ads DSE Measurement & Audience Insights

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched a lower-priced ads-supported tier and are seeking a Manager for Ads Data Science and Engineering to lead the development of innovative measurement solutions and partnerships with product, engineering, and regional measurement teams.

Technical Director - Internal Game Studio (ISX1)

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is seeking a visionary Technical Director to lead the development of a new transmedia gaming experience for their cloud gaming platform. The ideal candidate will have deep technical expertise, experience building and leading engineering teams, and a passion for creating innovative and delightful player experiences. The role involves owning the technical strategy, building a world-class engineering team, and collaborating closely with other studio leads to align product, technology, and creative goals.

Senior Design Engineer

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is seeking a Design Engineer to help advance their mission of entertaining the world. The role involves leveraging design and engineering skills to create high-fidelity prototypes, tools, and services that accelerate the product development lifecycle. The ideal candidate should have 7+ years of experience with JavaScript, TypeScript, React, and Node.js, and a portfolio showcasing thoughtful UX interaction design.

UI Engineer L4 - Ads Engineering

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier to attract new members and advertisers. The Ads Platform Engineering team is building highly performant advertising systems to monetize their content and differentiate in the growing CTV advertising space.

Senior Product Designer - Data & Developer Platform

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix seeks Senior Product Designers to innovate infrastructure platforms, focusing on developer tools, data analytics, and AI integration. The role emphasizes intuitive design, cross-functional collaboration, and impactful user experiences while offering competitive compensation and benefits.

Software Engineer L7 - Enterprise Solutions

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a technical thought leader to shape the future of its enterprise ecosystem by rearchitecting systems, driving AI-native product development, and fostering a culture of operational excellence. The role offers a competitive compensation package and values diversity and inclusion.

Engineering Manager - Ads Campaign Management

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an adsupported tier and are building an inhouse ad tech ecosystem. The Ads Platform team is dedicated to creating a worldclass advertising ecosystem and is seeking a people manager to lead initiatives and build a dream team.

Software Engineer L4 - iOS, Shared Client Foundations

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Shared Client Foundations team builds UI architecture and frameworks for iOS, Android, TV, and Web platforms. They focus on creating cross-platform data access architecture, server-driven UI architecture, and frameworks for feature configuration-based UI development. The team values self-motivated engineers with a passion for building solutions rooted in business and customer needs.

Staff Product Designer - Cloud Infrastructure

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Staff Product Designer to drive the future of cloud infrastructure experiences at Netflix. The role involves designing intuitive visualizations and interfaces for complex infrastructure systems, shaping critical initiatives, and collaborating with product managers and engineers.

Systems Development Engineer 4 - Creative Compute and Storage

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Creative Compute and Storage team is seeking a Systems Development Engineer to design, develop, and deliver technology infrastructure for content creation. The role involves collaborating with engineering, creative, and business teams to design and build services that incorporate data collection, analysis, and feedback loops to improve experiences and productivity for content creators. The ideal candidate has a strong analytical approach, technical expertise in large-scale computing infrastructure, and a passion for automation, efficiency, and scalability.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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