Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Vice President of Customer Growth

Company: brightwheel

Location: USA

Posted Feb 28, 2025

Brightwheel, a leading technology brand in early education, is seeking an experienced VP of Customer Growth to lead and scale their Support, Onboarding, and Account Management teams. The ideal candidate will have 15+ years of experience in high-growth tech companies, a proven track record in driving customer retention and expansion, and strong cross-functional leadership skills. The role involves building and leading a 100+ person team, owning customer revenue and growth strategy, optimizing processes, leveraging data to drive impact, and fostering a high-performance sales-driven culture. Brightwheel offers a competitive compensation package and is committed to creating a diverse and inclusive work environment.

Sr Director - Product Marketing

Company: OpenX

Location: USA

Posted Feb 28, 2025

OpenX is a company focused on maximizing the economic potential of digital media companies through innovative ad marketplaces and technologies. The Senior Director of Product Marketing will play a crucial role in commercializing OpenX's offerings, leading go-to-market activities, and driving business objectives. The ideal candidate should have extensive experience in product marketing, B2B advertising, marketing technology, or SaaS, with a proven track record in SaaS product marketing. They should be able to simplify complex ideas, manage go-to-market strategies, and collaborate effectively with product management and sales teams. OpenX values teamwork, customer-centricity, ownership, transparency, and adaptability, and is committed to equal employment opportunities.

Inside Sales Representative

Company: TeamSnap

Location: USA

Posted Feb 28, 2025

TeamSnap is a sports and communication platform that empowers its employees to bring big ideas and collaborate effectively. The company is committed to equitable compensation, offering a minimum starting salary of $76,000. TeamSnap is a fully remote company with a culture of trust, accountability, and inclusivity, providing opportunities for growth and a comprehensive total rewards package. The role involves driving sales growth, engaging customers, managing pipelines, collaborating with various teams, and maintaining CRM discipline. The ideal candidate possesses exceptional communication skills, a team player mindset, an athlete's mindset, business savviness, and a customer-focused approach. Bonus points are given for relevant sales experience, SaaS or sports industry experience, and willingness to travel occasionally.

Marketing Content Manager

Company: Restaurant365

Location: USA

Posted Feb 28, 2025

Restaurant365 is a SaaS company revolutionizing the restaurant industry with its cloud-based platform for accounting and back-office operations. The company values its team members, fostering an environment for growth and skill enhancement. The Marketing Content Manager role is crucial in supporting content product, and demand generation departments. The ideal candidate should have extensive content writing experience, preferably in a SaaS environment, and the ability to produce compelling content across various formats. The role involves creating thought leadership content, collaborating with internal teams, and measuring content KPIs. The position offers a competitive salary range of $90,000 - $110,000, along with comprehensive benefits and equity options.

Vice President of Operations

Company: brightwheel

Location: USA

Posted Feb 28, 2025

Brightwheel is a high-quality early education provider, trusted by thousands of educators and families. The company's mission is to support teachers, engage parents, and empower small businesses in the $175 billion early education industry. Brightwheel is seeking an experienced operations executive to lead all aspects of operations, including revenue operations, business operations, and analytics. The ideal candidate will have 15+ years of experience in operations and strategy, a proven track record in developing and executing operational strategies, and strong analytical skills. Brightwheel offers a competitive compensation package and is committed to creating a diverse and inclusive work environment.

Sr. Loan Closer

Company: Wealthfront

Location: USA

Posted Feb 28, 2025

Wealthfront is hiring a mortgage loan closer to join their team. The role involves preparing and reviewing loan documents, coordinating with title companies and borrowers, ensuring compliance with regulations, and leading complex closing transactions. The ideal candidate should have 4+ years of experience in mortgage loan closing, post-closing, and QC, proficiency in LOS systems, and strong communication skills. The position offers an exciting opportunity to work in a cutting-edge, rapidly growing environment with a competitive salary and benefits package.

Sales Enablement Specialist

Company: Saviynt

Location: USA

Posted Feb 28, 2025

Saviynt is hiring a Sales Enablement Specialist to manage sales content, training programs, and enablement tools. The role involves content management, sales tool optimization, training and onboarding support, operational enablement support, and data analysis. The ideal candidate should have 2+ years of experience in sales enablement, marketing, or training development, and be familiar with sales enablement tools like Highspot and CRM systems like Salesforce. Strong organizational skills, excellent communication, and an analytical mindset are required. Saviynt offers growth opportunities in a positive work environment.

Executive Assistant

Company: Renaissance

Location: USA

Posted Feb 28, 2025

Renaissance is a global leader in preK12 education technology, offering solutions that help educators create personalized learning paths for students. The company is seeking an experienced Executive Assistant to support senior leadership, including the Chief Marketing Officer, Chief Operating Officer, and SVP Corporate Development. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention to detail. The role involves managing professional and personal scheduling, coordinating meetings and events, and maintaining confidentiality. Qualifications include 5+ years of executive level support, travel scheduling experience, strong time management skills, and advanced skills with Microsoft Office Suite. The hourly range is $29.33 - $40.98, and benefits include health benefits, 401k, paid vacation, parental leave, tuition reimbursement, and more. Renaissance is an equal opportunity employer.

Senior Social Media Manager

Company: ActiveCampaign

Location: USA

Posted Feb 28, 2025

ActiveCampaign is seeking a Senior Social Media Manager with 8+ years of SaaS experience to develop and execute a global social media strategy. The role involves creating compelling content, managing social community interactions, and overseeing localization efforts for international markets. The ideal candidate will have expertise in video content strategy, strong understanding of social media analytics, and exceptional copywriting skills. The company offers competitive compensation, comprehensive health benefits, and a strong commitment to diversity and inclusion.

School Engagement Manager

Company: Newsela

Location: USA

Posted Feb 28, 2025

Newsela is seeking a School Engagement Manager to collaborate with Strategic CSMs and build relationships with large school districts. The role involves prioritizing outreach, creating scalable strategies, leveraging data, and managing customers through the Newsela Customer Journey. The ideal candidate will have 3+ years of teaching experience, regional expertise, and strong product knowledge. The role offers a base salary of $65,000 - $70,000, along with incentive stock options and benefits.

Head of Product

Company: brightwheel

Location: USA

Posted Feb 28, 2025

Brightwheel is a company dedicated to providing high-quality early education for every child. They support teachers, engage parents, and empower small businesses in the $175 billion early education industry. Their team is passionate, talented, and customer-focused, working remotely across various time zones. They are seeking a Head of Product & Design to establish a company product roadmap, lead product development, build and lead a high-performing team, and drive business outcomes. The role requires a proven track record in product development, strong user empathy, and the ability to lead large teams. Brightwheel offers a competitive compensation package and is committed to diversity and inclusion.

Design Director - Cash and Money Movement

Company: Wealthfront

Location: USA

Posted Feb 28, 2025

Wealthfront is seeking a Design Director for the Cash area, ideal for a design leader who enjoys strategic impact and empowering teams. The role requires strong people management, communication, and strategic thinking skills. The Cash area aims to simplify finance management using technology. Designers at Wealthfront are innovative, creative, strategic, and detail-oriented, transforming complex technology into clear, simple experiences. The role involves driving company impact, facilitating cross-functional collaboration, and supporting designers in various aspects. Key responsibilities include staffing, hiring, guiding work, growing skills, and building an inclusive culture. The ideal candidate should have 4+ years of design management experience, 10+ years of product design experience, strong communication skills, and a proven track record in setting visions and driving business impact through design.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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