Exceptional Service Jobs in USA

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Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Manager - Policy Operations

Company: Airbnb

Location: USA

Posted Feb 03, 2025

The text describes a job opportunity for a Senior Manager for Policy Operations and Programs within the Community and Commercial Policy team at Airbnb. The role involves continuously improving and refining policy implementation programs, driving policy initiatives, and ensuring accurate and efficient enforcement of policies. The ideal candidate should have extensive experience in operations, product management, or a related field, with a strong background in policy implementation and strategic thinking. The role is remote-eligible and requires fluency in data analysis for leading data-driven decision-making.

DevOps Engineer

Company: COMPLY

Location: USA

Posted Feb 03, 2025

COMPLY is a high-growth organization that prides itself on being a champion for compliance professionals. With over 350 professionals worldwide, they offer comprehensive benefits, unlimited PTO, and remote work flexibility. They are seeking a skilled DevOps Engineer to build, deploy, and maintain CICD pipelines and manage infrastructure as code in an AWS environment. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, at least 3 years of experience as a DevOps Engineer, and proficiency in AWS services and Terraform.

Controller

Company: Ottimate

Location: USA

Posted Feb 03, 2025

Ottimate, formerly Plate IQ, is a fast-growing business that automates accounts payable, simplifying invoice management and payments. The company values growth, customer focus, innovation, accountability, and communication. They are seeking a highly skilled Controller to oversee accounting operations, ensure compliance, and provide accurate financial reporting. The role involves managing day-to-day financial operations, preparing financial statements, ensuring compliance, mitigating risks, coordinating audits, optimizing processes, managing cash flow, developing financial policies, and vendor management. The ideal candidate should have a Bachelor's degree in Accounting or Finance, CPA or CMA certification, strong analytical skills, prior experience as a Controller, knowledge of US GAAP, attention to detail, excellent communication skills, audit expertise, and ERP implementation experience. Ottimate offers a competitive salary, work from home flexibility, benefits, and the opportunity to work in a dynamic, inclusive environment.

Solutions Consultant

Company: Curai

Location: USA

Posted Feb 03, 2025

Curai Health is a remote-first health tech company offering virtual urgent and primary care services powered by AI and a world-class care team. They are seeking a Solutions Consultant with strong healthcare sales experience, relationship-building skills, and technical expertise. The role involves pre-sales support, customer advocacy, technical expertise, deal strategy, and post-sales handover. The company offers competitive compensation, wellness benefits, and a mission-driven culture.

Senior QA Engineer

Company: Wasabi Technologies

Location: USA

Posted Feb 03, 2025

Wasabi Technologies is a fast-growing company revolutionizing the Cloud Storage industry with its innovative and cost-effective solution. The company is recognized as one of the best places to work in Boston. The Senior QA Engineer role involves working on complex projects, preparing testing strategies, and executing automated and manual tests. The ideal candidate should have 5+ years of software testing experience, 3+ years of coding experience with Linux and Python, and 2+ years of experience with Kubernetes and related tools.

Sales Operations Specialist

Company: GuidePoint Security

Location: USA

Posted Feb 03, 2025

The Sales Operations Specialist (SOS) is a crucial resource for Regional Partners and Account Executives, supporting sales by requesting quotes, generating customer quotes, managing SalesForce.com opportunities, and maintaining customer relationships. The SOS is required to interact with various internal and external partners in a fast-paced environment. Key responsibilities include using SalesForce.com for quote generation, opportunity tracking, and order processing, responding to inquiries, suggesting pricing solutions, and serving as a liaison between customers, vendors, and GuidePoint Security. The role demands a high school diploma or equivalent, preferably with an associate degree and 5+ years of customer service/sales support experience, preferably in the IT industry. Self-motivation, attention to detail, multitasking, and strong communication skills are essential. The position requires experience with SalesForce.com and Microsoft Office, and the ability to work flexible hours.

Senior AWS Alliance Manager

Company: 1Password

Location: USA

Posted Feb 03, 2025

1Password is seeking a Senior AWS Sales Alliance Manager to drive growth and success in the partnership with Amazon Web Services. The ideal candidate should have extensive experience with AWS, strong sales and relationship management skills, excellent communication abilities, and analytical and organizational skills. The role involves developing a cosell strategy, driving revenue growth, managing partnership incentives, building relationships with AWS stakeholders, tracking performance, resolving conflicts, and delivering training programs. The position offers a competitive salary, comprehensive benefits, and opportunities for growth and flexibility. 1Password is committed to fostering an inclusive and diverse workplace.

Senior Software Engineer I - Infrastructure Security, SRE

Company: HubSpot

Location: USA

Posted Feb 03, 2025

The HubSpot Infrastructure Security team is seeking experienced software developers with a strong understanding of application security, secure coding practices, and incident handling. The team is responsible for security, privacy, and compliance for HubSpot's cloud-based infrastructure. They aim to provide world-class infrastructure as a service, enabling product teams to build, operate, and scale HubSpot's products securely. The team is building a security SRE function to support product teams in delivering highly secure products. Responsibilities include developing enhanced security libraries and tooling, providing consulting on secure design, supporting incidents, analyzing recent incidents, participating in postmortem meetings, and building tools to improve MTTR for security incidents. The cash compensation range is $157,600 - $236,400 annually.

Senior HRBP

Company: InDebted

Location: USA

Posted Feb 03, 2025

InDebted, a rapidly expanding global organization, is seeking a Senior HRBP US to support its growth in the US and globally. The role involves strategic HR business partnering, compensation framework development, talent acquisition support, benefits management, policy review, process improvement, and data-driven insights. The ideal candidate should have 5+ years of experience in HR, expertise in US employment law, and proficiency in HRIS platforms. The position offers a remote-first work environment with flexible schedules, uncapped leave, and a work-from-anywhere scheme.

Designer/Researcher (Salesforce)

Company: Nava

Location: USA

Posted Feb 03, 2025

Nava is a consultancy and public benefit corporation that has been working since 2013 to make government services simple, effective, and accessible to all. They focus on populations that are the least protected, and their mission is to restore trust between people and public institutions. Nava is looking for a DesignerResearcher to collaborate on building case management workflows using Salesforce for government services that affect millions of Americans. The role involves applying a service design mindset, conducting user research, collaborating with cross-disciplinary teams, and maintaining open lines of communication with clients and government stakeholders. Required skills include at least two years of experience as a designer or researcher, Salesforce experience, research expertise, cross-disciplinary collaboration, systems thinking, adaptability, excellent communication skills, resourcefulness, and empathy. Nava offers competitive benefits, generous time off, annual discretionary bonuses, parental leave, employee wellness programs, virtual doctor visits, fertility support, sabbatical leave, 401k contributions, flexible work arrangements, home office setup, utilities reimbursement, learning and development, tuition and professional development budget, equity stock options, employee referral program, commuter benefits, insurance coverage, and an inclusive culture. The role requires US citizenship or a green card and may be subject to a government security investigation.

Director - Product Management

Company: Measured

Location: USA

Posted Feb 03, 2025

Measured is seeking a seasoned product manager to lead strategy and execution for enterprise customers. The ideal candidate will have extensive experience in B2B SaaS product development, preferably in AdTech or MarTech, and a proven track record of building platforms powered by data science models. They will design and implement a product strategy, manage multiple projects, and collaborate with various teams to ensure high-impact value and customer satisfaction. The role involves leading a team of product managers, conducting market research, and driving client engagement and retention.

BDR Manager / Manager - Sales Development

Company: OfferFit

Location: USA

Posted Feb 03, 2025

The BDR Manager at OfferFit will lead and develop a team of BDRs, implementing best practices and optimizing processes to generate high-quality opportunities for the Sales team. Responsibilities include establishing a scalable business development strategy, tracking key performance metrics, collaborating with other teams, and staying informed on industry trends. The ideal candidate should have experience in Business Development or Sales Development roles within a hypergrowth enterprise SaaS environment, demonstrated success in leading and managing BDR or SDR teams, strong leadership and coaching skills, and experience with BDSales tech stack.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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