Exceptional Service Jobs in USA

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Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Customer Success Manager

Company: NavVis

Location: USA

Posted Feb 02, 2025

NavVis, a global leader in reality capture and digital factory solutions, is seeking a Customer Success Manager for their US team. The role involves maintaining relationships with key accounts, identifying opportunities for growth, driving onboarding processes, and providing high-touch support. The ideal candidate should have experience in B2B technical account management, strong organizational skills, and a passion for technology. NavVis offers a competitive compensation package, flexible working hours, and a commitment to diversity and inclusion.

Software Engineer (Python) Data Platform

Company: Doximity

Location: USA

Posted Feb 02, 2025

Doximity is a leading digital platform for US medical professionals, aiming to help every physician be more productive and provide better care for their patients. The company is seeking a data engineer to collaborate with data analysts, engineers, and product teams to improve the Doximity data stack. The ideal candidate should have professional data engineering experience, be fluent in Python and SQL, and possess advanced knowledge of analytical databases and software engineering practices. Doximity offers competitive compensation, benefits, and a mission-driven work environment.

Business Development Director

Company: ClinChoice

Location: USA

Posted Feb 02, 2025

ClinChoice, a global full-service CRO, is seeking a dynamic Business Development Director to join their team in the US, preferably on the west coast. The role involves lead generation, opportunity assessment, and account management. The ideal candidate should have 6+ years of sales and account management experience, strong negotiation skills, and the ability to build relationships with senior management. ClinChoice is committed to providing an excellent work-life balance and a quality-focused collaborative one-team culture, with a mission to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices.

Associate Recruiter

Company: brightwheel

Location: USA

Posted Feb 01, 2025

Brightwheel is a globally trusted technology brand in early education, aiming to provide high-quality education for every child. They are a fully remote, diverse team with exceptional investors. The company is seeking an experienced Recruiter to lead full-cycle recruitment for various business roles, focusing on inclusive and equitable hiring practices. The Recruiter will collaborate with business leaders, build strong diverse pipelines, and create an unparalleled candidate experience.

Overlay Sales Specialist – Azure

Company: TTEC Digital

Location: USA

Posted Feb 01, 2025

TTEC Digital is seeking a Sales Specialist for the Azure Overlay position, reporting to the Vice President of Sales for Microsoft. The role involves driving revenue growth, expanding the client base, and partnering with sales teams. The ideal candidate should have 10+ years of enterprise experience, 8+ years in sales or sales leadership, and 8+ years of experience with Azure technology solutions. The position offers a competitive salary, benefits, and an annual incentive program. TTEC Digital is an equal opportunity employer committed to diversity and inclusivity.

Software Engineer II (Frontend/Full stack)

Company: Scribd

Location: USA

Posted Feb 01, 2025

Scribd is seeking a Software Engineer to join their Growth team. The role involves working on frontend-focused projects and fullstack development, focusing on creating high-quality, scalable, and maintainable solutions. The ideal candidate should have 4+ years of professional software development experience, proficiency in JavaScript and React, familiarity with Ruby on Rails, and experience building large-scale consumer-facing web applications. The company offers a competitive salary, comprehensive benefits, and a culture that values collaboration, continuous improvement, and shared success.

Director - Product Led Growth Marketing

Company: G-P

Location: USA

Posted Feb 01, 2025

GP is seeking an experienced Product-Led Growth Marketer to set up the PLG Marketing function, partner with the Product team, and drive customer acquisition and revenue growth through data-driven strategies. The role involves developing comprehensive growth plans, optimizing marketing funnels, and executing impactful campaigns. The ideal candidate should have 5+ years of experience in a PLG role within a B2B SaaS company, strong analytical skills, proficiency in marketing automation tools, and excellent communication skills. The annual gross base salary range is $140,000 - $175,000, plus an annual bonus opportunity. GP values its employees and offers excellent benefits and perks.

Recruiter

Company: User Interviews

Location: USA

Posted Feb 01, 2025

User Interviews is a Series B startup that specializes in participant recruitment and management for user research. They are growing and seeking a Recruiter to join their Talent team. The Recruiter will be responsible for full-cycle recruitment, building talent pipelines, representing the company authentically, collaborating with hiring managers, providing an exceptional candidate experience, optimizing hiring processes, and driving data-driven recruiting. The ideal candidate will have 2+ years of full-cycle high-volume recruiting experience, strong sourcing skills, excellent people skills, and proficiency with ATS tools. The company offers competitive benefits, including a base salary of $80k+, stock options, comprehensive health coverage, and flexible work arrangements.

Engagement Manager

Company: Bishop Fox

Location: USA

Posted Feb 02, 2025

Bishop Fox, a leading offensive security solutions provider, is expanding and hiring an Engagement Manager. The role involves ensuring clients realize value from Bishop Fox services, managing client satisfaction, and increasing customer engagement. Responsibilities include overseeing service delivery, building client relationships, providing customer insights, and driving customer satisfaction. The ideal candidate should have at least 3 years of project management experience in security-related projects, 2+ years as a Customer Success Manager, and a strong understanding of the security industry. Bishop Fox offers remote work opportunities and a comprehensive benefits program.

Faculty, Contributing - Mental Health Counseling

Company: Adtalem Global Education

Location: USA

Posted Feb 01, 2025

Walden University, a pioneer in student-centered distance education, is seeking faculty for its Clinical Mental Health Counseling program. The program focuses on preparing students academically, professionally, and personally to become skilled counselors. The philosophical foundation is based on a scholar-practitioner model, culturally relevant pedagogy, academic and experiential learning, and developmental instruction. The MS in Mental Health Counseling program is accredited by the Council for Accreditation of Counseling and Related Educational Programs (CACREP). New faculty members receive specific training in online teaching techniques, use of an electronic learning platform, and policies and procedures. They are expected to be in the classroom a minimum of 4 days per week and respond to student questions within 48 hours. Some travel may be required for residencies and national faculty meetings.

Senior Product Marketing Manager

Company: Teikametrics

Location: USA

Posted Feb 01, 2025

Teikametrics is seeking a data-driven Senior Product Marketing Manager to enhance the adoption, engagement, and retention of their AI SaaS platforms. The ideal candidate should have strategic thinking, data-driven decision-making skills, and experience in SaaS, adtech, or ecommerce industries. Key responsibilities include GTM strategy development, competitive landscape analysis, customer communication, content creation, customer insights, sales enablement, campaign management, customer journey optimization, content leadership, and stakeholder collaboration. The company offers a competitive benefits package, remote work opportunities, and a flexible work schedule.

Lead Product Researcher

Company: AffiniPay

Location: USA

Posted Feb 01, 2025

The role of a Distinguished User Experience UX Lead Researcher involves overseeing the entire user experience research process, developing research methodologies, leading qualitative and quantitative studies, and collaborating with cross-functional teams. The ideal candidate should have 6+ years of industry experience, a strong understanding of user-centered design principles, and the ability to lead a small team. The role requires creating compelling presentations, staying updated on industry trends, and evaluating research processes for quality and effectiveness.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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