Exceptional Service Jobs in USA
445,491 open positions · Updated daily
Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.
Engineering Manager - Community Support Platform
Company: Airbnb
Location: USA
Posted Jan 31, 2025
The Community Support Platform (CSP) is a crucial system for Airbnb's customer support operations, utilizing advanced technology to provide efficient and high-quality service. The Ambassador Routing and Channels (ARC) team focuses on optimizing customer issue tracking and routing. The role involves leading a team of software engineers to enhance customer issue flow and scalability, shaping technical-product vision, and building a strong engineering team. A typical day includes cross-functional collaboration, team leadership, and fostering a culture of engineering excellence. The ideal candidate has 9+ years of software development experience, 35+ years of leadership experience, and a degree in CS or equivalent. Strong expertise in system optimization, excellent communication skills, and a track record of building high-performing engineering teams are required. The position is remote-eligible in states where Airbnb has a registered entity.
Data Scientist - Inference/Support Products
Company: Airbnb
Location: USA
Posted Jan 31, 2025
Airbnb is seeking a Data Scientist with expertise in causal inference to join their Customer Support Data Science team. The role involves collaborating with cross-functional teams to build scalable systems, personalize customer service offerings, and design interventions for critical challenges. The ideal candidate will have 4+ years of relevant industry experience, strong fluency in Python, SQL, and statistical programming, and a proven ability to communicate effectively. The role is remote-eligible in the US, with occasional work at an Airbnb office possible. Airbnb is committed to diversity and inclusion.
Staff Project Manager
Company: Yubico
Location: USA
Posted Jan 31, 2025
Yubico, founded in 2007, is a global company specializing in security keys. Their mission is to make secure login easy and accessible for everyone. They offer freedom and flexibility to employees, with a strong focus on diversity, equity, and inclusion. Yubico has a robust project management lifecycle and is currently seeking a Staff Project Manager to lead strategic initiatives. The role involves process development, project management, risk identification, mentoring, and change management. The ideal candidate should have 8 years of experience leading projects across multiple functional areas, exceptional communication skills, and experience managing relationships with senior leadership.
Senior Site Reliability Engineer
Company: ScienceLogic
Location: USA
Posted Jan 31, 2025
ScienceLogic is seeking a Senior Site Reliability Engineer with extensive experience in cloud technologies and automation. The ideal candidate will be responsible for enhancing the company's SaaS infrastructure security protocols, collaborating across the organization, and participating in architecture, security, and operations reviews. They will also lead design reviews, build secure systems, and design, automate, test, and monitor cloud-native technologies. The role involves investigating and resolving issues, identifying and automating measurement of operations SLAs and SLOs, and participating in the on-call rotation. The candidate should have 10+ years of SRE or cloud operations experience, a proven track record in operating production SaaS environments within security standards, and skills in problem-solving, scripting, and cloud automation tools.
Chief of Staff - Customer Experience
Company: Nextech
Location: USA
Posted Jan 31, 2025
Nextech is a leading specialty healthcare technology solutions provider, committed to hiring and retaining talent. They offer competitive pay, benefits, and opportunities for growth. The Chief of Staff - Customer Experience role involves strategic planning, project management, operational excellence, stakeholder alignment, team enablement, and special projects. The ideal candidate should have a Bachelor's degree, 8+ years of experience in product development, management, consulting, or operational leadership, preferably in healthcare tech. They should possess strong communication, problem-solving, and organizational skills, and have experience leading teams. Preferred qualifications include healthcare technology experience, understanding of customer experience frameworks, and project management certifications. The role involves remote work and occasional travel.
Application Security Analyst
Company: GuidePoint Security
Location: USA
Posted Jan 31, 2025
GuidePoint Security is seeking an Application Security Analyst to join their elite team. The role involves delivering a range of Application Security services, including DevSecOps and AppSec Program Assessments, Architecture Reviews, Threat Modeling, and designing DevSecOps pipelines. The analyst will work on challenging projects, solve complex problems, and provide technical leadership. Key requirements include experience in Application Security service offerings, DevSecOps implementations, and a broad range of DevOps tooling. Strong communication skills and InfoSec community involvement are also expected. A Bachelor's degree in a relevant discipline or equivalent experience is preferred.
Senior Content Marketing Manager
Company: ActiveCampaign
Location: USA
Posted Jan 31, 2025
ActiveCampaign is seeking a Senior Content Marketing Manager with 8+ years of marketing experience, 5+ in content marketing, preferably in a high-growth environment. The role involves creating various types of content, collaborating with cross-functional teams, and contributing to organic growth and SEO initiatives. The company offers competitive compensation, comprehensive benefits, and a strong commitment to diversity and inclusion. ActiveCampaign is recognized for its high customer satisfaction rating and is an equal opportunity employer.
Senior Channel Sales Manager (IR, MSP & Cyber Insurance Partners)
Company: Red Canary
Location: USA
Posted Jan 31, 2025
The job posting is for a Senior Channel Sales Manager role at Red Canary, focusing on IR MSP and cyber insurance partners. The role involves recruiting and managing key strategic partners, developing deep relationships with internal and external stakeholders, and executing the channel strategy to drive revenue growth. The ideal candidate should have a successful track record in cybersecurity, 5+ years of channel partner experience, and strong relationships with key partners. The role offers a base salary of $155,400 - $172,900 per year plus commission, with an OTE of $222,000 - $247,000. The application deadline is February 7, 2025.
Clinical Data Manager
Company: eClinical Solutions
Location: USA
Posted Jan 31, 2025
eClinical Solutions is a company that specializes in accelerating clinical development initiatives for life sciences organizations worldwide. They offer expert data services and the elluminate Clinical Data Cloud, providing clients with self-service access to all their data from a centralized location and advanced analytics for smarter, faster business decisions. The company is committed to driving innovation in clinical trials through better data management and analytics, using their elluminate technology platform to automate manual processes and proactively manage clinical programs. They are seeking an experienced Clinical Data Manager with a proven track record in data management, strong analytical skills, and proficiency in Microsoft Office Applications, EDC, and Clinical Data Management Systems. eClinical Solutions is a fast-growing company that values diversity and inclusivity, offering opportunities for career growth and impacting the future of healthcare.
Tier 1 Support Analyst
Company: Syndigo
Location: USA
Posted Jan 31, 2025
The Tier 1 support analyst role involves providing excellent customer service, managing daily tasks, maintaining product knowledge, and troubleshooting technical issues. The ideal candidate should have 12 years of customer service experience, strong communication skills, and the ability to work independently and as part of a team. They should also be proficient in Microsoft Office and have a positive attitude.
Senior Strategic Operations Manager
Company: 1Password
Location: USA
Posted Jan 31, 2025
1Password is seeking a Senior Strategic Operations Manager with extensive experience in strategic operations and program management. The ideal candidate will have a proven track record of leading strategic initiatives, strong analytical skills, and excellent communication abilities. The role involves developing and implementing strategic plans, leading cross-functional teams, and driving continuous improvement. The company offers competitive compensation, comprehensive benefits, and a remote-first work environment. 1Password is committed to fostering an inclusive and diverse workplace.
Staff Business Analyst
Company: Yubico
Location: USA
Posted Jan 31, 2025
Yubico, founded in 2007, is a global company specializing in security keys. Their mission is to make secure login easy and accessible for everyone. They offer freedom and flexibility to employees, with a strong focus on diversity, equity, and inclusion. Yubico's products are used by Fortune 500 companies, government agencies, and individuals worldwide. The company recently went public on Nasdaq Stockholm Main Market. As a Staff Business Process Analyst, the role involves proposing solutions to mature and reduce risk in Yubico's business operations, working closely with cross-functional teams, and supporting strategic projects.