Exceptional Service Jobs in Washington DC

75,591 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Senior Associate, Full Stack Developer - Capital One Software (Remote)

Company: Capital One

Location: Washington DC

Posted Jan 28, 2025

Capital One is seeking a Full Stack Software Engineer with at least 15 years of experience in software engineering. The role involves collaborating with Agile teams, designing and developing technical solutions, and utilizing various programming languages and technologies. The company offers a competitive salary, comprehensive benefits, and a drug-free workplace. Capital One is an equal opportunity employer committed to diversity and inclusion.

Senior Staff, Operational Engineering Manager - Workday & Finance Technologies (REMOTE)

Company: GEICO

Location: Washington DC

Posted Jan 28, 2025

GEICO is seeking an experienced Technical Product Program Manager with a passion for managing complex programs across multiple departments and teams. The Senior Staff Operational Engineering Manager for Workday & Finance Technologies will be responsible for planning, prioritizing, and leading implementations within the Finance Technology domain. The ideal candidate will have deep expertise in applying project management skills and strong Finance business knowledge. The role involves partnering with the project sponsor, delivery team, and stakeholders to deliver quality solutions on time and within budget. The candidate must have strong program and project management skills, deep Finance domain expertise, and experience with industry-leading ERP solutions. The position offers a competitive salary range of $130,000 to $260,000 annually, along with comprehensive benefits and a positive work environment.

Senior Business Analyst, Channels and Operations

Company: Capital One

Location: Washington DC

Posted Jan 28, 2025

Capital One is seeking a Senior Business Analyst to join their Retail Bank team. The role involves applying strategic and analytical skills to major company challenges, developing and testing strategies that impact the bottom line, and working closely with colleagues across various departments. The ideal candidate will have a quantitative degree, at least 1 year of analysis experience, and preferably a Masters Degree in a relevant field. They should also have experience in statistical model building, market research, SQL querying, business analysis, and consulting. The role offers a competitive salary, performance-based incentives, and a comprehensive benefits package. Capital One is an equal opportunity employer committed to diversity and inclusion.

Software Developer

Company: MAXISIQ

Location: Washington DC

Posted Jan 28, 2025

IOMAXIS dba MAXISIQ, a company specializing in Cyber RDTampE since 2006, is seeking a mid-level Software Developer for a hybrid position in Lorton, VA. The role involves modernizing operational mission systems, designing software application upgrades, and implementing solutions. The company offers competitive benefits and supports professional development. The ideal candidate should have a degree in software development or computer science, or equivalent experience, along with familiarity with various scripts, programming languages, and operating systems.

Senior Engineer - Workday Financials (REMOTE)

Company: GEICO

Location: Washington DC

Posted Jan 28, 2025

GEICO is offering a Senior Engineer position to build and design Workday Financial Integrations, driving the company's transformation to a tech-focused organization. The role involves managing system integrations, providing support for inbound and outbound integrations, and collaborating across functions. The ideal candidate should have extensive experience with Workday Financials, PRISM, and Accounting Center, along with strong technical skills in Web Services, APIs, XML, and XSLT. The position offers a competitive salary range, comprehensive benefits, and opportunities for professional growth and mentoring.

Malware Defense Analyst

Company: Bank of America

Location: Washington DC

Posted Jan 28, 2025

Bank of America is seeking a midlevel candidate with malware analysis and incident response experience. The role involves supporting evaluations of cyber security threats, conducting analyses of the threat environment, and implementing proactive defensive actions. Required skills include understanding of browser exploitation techniques, familiarity with web based technologies, experience with reviewing and analyzing Email Headers, SIEM experience, and technical experience with dynamic analysis tools. Desired skills include end to end Malware analysis experience, incident response using commercial products, digital forensics knowledge, and scripting experience.

Commercial Lines Account Manager

Company: World Insurance Associates LLC

Location: Washington DC

Posted Jan 28, 2025

World Insurance Associates, founded in 2011, is a rapidly growing insurance broker in the US with over 2200 employees in 260 offices. They specialize in personal and commercial insurance, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. The Commercial Lines Account Manager role involves managing a high volume of insurance business, growing client loyalty, handling renewals, service requests, claims, billing, and new policies. The ideal candidate should have a Bachelor's degree, at least three years of Commercial Account Management experience, a Property & Casualty License, and strong administrative and computing skills. The company values diversity and equal employment opportunities.

Linux Systems Administrator

Company: MAXISIQ

Location: Washington DC

Posted Jan 28, 2025

IOMAXIS dba MAXISIQ, a company specializing in Cyber RDTampE since 2006, is seeking a midlevel Linux Systems Administrator for a hybrid position in Lorton, VA. The role involves modernizing operational mission systems, designing software application upgrades, and implementing solutions. The company offers competitive benefits and supports professional development. The ideal candidate should have a degree in software development or computer science, or equivalent experience, along with 5 years of systems administration experience and familiarity with various scripts, programming languages, and operating systems.

Senior Associate, Strategy and Build – GDI Americas

Company: The Global Development Incubator

Location: Washington DC

Posted Jan 28, 2025

Global Development Incubator (GDI) is seeking a Senior Associate to join their team. The role involves working closely with social leaders, innovators, and entrepreneurs to address global challenges. The Senior Associate will support strategy development, conduct research, and manage projects. They will also engage in donor relations and contribute to GDI's broader knowledge management. The ideal candidate should have an undergraduate degree, 5+ years of related experience, strong analytical skills, and excellent communication abilities.

Senior Accountant

Company: Crowell & Moring

Location: Washington DC

Posted Jan 28, 2025

Crowell & Moring LLP, an international law firm, is seeking a Senior Accountant for a highly visible role. The position involves managing critical accounting responsibilities, including cash and banking activities, fixed assets reconciliations, financial statement preparation, and financial analysis. The Senior Accountant will work closely with Finance leaders and internal departments across global offices. Key responsibilities include participating in the month-end close process, preparing and reviewing financial statements, supervising daily cash accounting, and acting as the main Finance point of contact for leases and construction projects. The ideal candidate should have a Bachelor's Degree in Accounting or Finance, a CPA designation is preferred, and a minimum of four years of increasingly responsible experience in public accounting, a blue-chip corporate environment, or a professional services firm. The firm offers a competitive compensation and comprehensive benefits package.

Account Executive, Screening - Silver Spring ,MD

Company: Guardant Health

Location: Washington DC

Posted Jan 28, 2025

Guardant Health is seeking a field-based Account Executive for their Screening and Early Detection commercial team. The role involves promoting Guardant's cancer screening products, particularly the SHIELD test for colorectal cancer, to healthcare providers in primary care settings. The ideal candidate should have 4+ years of direct experience in healthcare sales, strong communication skills, and the ability to engage in a consultative selling process. The position requires travel within the assigned territory and some travel outside for regional or national meetings. The base salary range for this full-time position is $116,000 to $133,000.

Portfolio Manager

Company: Corner Alliance

Location: Washington DC

Posted Jan 28, 2025

Corner Alliance, a growing consulting firm, is seeking experienced Portfolio Managers for roles in IT Automation, Data Analysis, Program Optimization, and Grants Management. The role involves leading a team of project managers and 50 employees, managing client relationships, ensuring quality assurance, and providing strategic guidance. The company offers a competitive benefits package and a commitment to diversity and inclusivity. US citizenship and clearance are required.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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